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Manager, Donor Relations

4 months ago

Dallas, United States GuideStone Financial Resources Full time

Experience GuideStone

We are an innovative organization that invests in the spiritual, relational, financial, physical and professional development of our employees. We have a culture that values excellence, teamwork, humility, integrity, compassion and stewardship.

What We Offer You

We offer employees a generous benefits package, flexible work schedules, the opportunity to be involved in community outreach and tuition reimbursement.

Job Summary

The primary functions of this position are to manage the donor relations team and to maintain and further relationships with donors and prospective donors in consultation with the Director of Mission:Dignity. Further, the Donor Relations Manager oversees the periodic volunteer efforts conducted by donors and GuideStone employees.

What You Will Do

* In coordination with the Director of Mission:Dignity, manage the donor relations team, coordinating their fundraising efforts within the strategic fundraising plans of the department and GuideStone.
* Maintain a fundraising portfolio of 200 donors (75% Individuals, 25% Organizations), developing specific plans for moving donors higher in the "Fundraising Pyramid."
* Supervise, mentor, and monitor donor relations personnel including recommending selection, job assignment, instruction, appraisal, review, discipline, and termination. Recommend salary changes, promotions, and transfers. Coordinate schedules and training.
* Advocate for retired ministers, missionaries, workers, and their widows in financial need, communicating their plight with individuals, groups, churches, denominational entities, businesses, foundations, and others.
* Assist donors in achieving their Christian stewardship objectives through current and planned giving opportunities including cash gifts, bequests, charitable gift annuities, charitable trusts, retirement fund distributions, beneficiary designations and other planning arrangements.
* Research and develop segmented donor engagement strategies.
* Assist the Director of Mission:Dignity in developing new funding streams.
* Represent GuideStone and Mission:Dignity as a personal contact with donors and prospects via phone calls, emails, written communications, in-home visits, on-site interactions and participation in local, regional, and national Southern Baptist meetings and events.
* Assist in providing statistical analysis for executive reporting and departmental evaluation.
* Maintain and execute the donor relations weekly plans and assist in the development and execution of major fundraising initiatives.
* Cultivate relationships with existing or lapsed donors to secure additional gifts, increased gifts, and planned gifts.
* Maintain knowledge of current laws, regulations and best practices regarding the appropriateness and tax ramifications of various types of donor gifts.
* Oversee the development and writing of grant proposals for foundations and partners in consultation with the Director of Mission:Dignity.
* Utilize our donor software, analytics, and other resources to better understand the relationship history and giving capacity of prospects and donors and to guide them more effectively toward meaningful giving opportunities.
* Update the donor software database with relevant record additions, information changes, action items and other pertinent data concerning prospects, donors, and other constituents.
* Manage allocated travel and expense budget in consultation with the Director of Mission:Dignity.
* Assist in engaging Mission:Dignity recipients and assist in recruiting new recipients.
* Maintain and foster strong working relationships with key contacts at the church, association, state convention and national denominational levels as needed.
* Oversee the periodic volunteer efforts of donors and GuideStone employees.
* Other duties may be assigned by the Director of Mission:Dignity.

What You Need

* Bachelor's degree or equivalent work experience.
* Travel up to 50% of time. (Offset days if traveling over weekend.
* 3+ years overseeing a team.
* Five or more years public relations or ministry experience is required.
* Ability to learn appropriate tax laws and planning techniques related to charitable giving.
* Certified Financial Planner a plus.
* Certified Fund Raising Executive a plus.
* Proficient PC skills in MS office and ability to learn applicable GuideStone system applications.
* Excellent relational skills including the ability to deal with a broad spectrum of people of various economic, social, and cultural backgrounds with professionalism and courtesy. This includes both internal and external customers and constituents.
* Strong ability to clearly communicate in both written and verbal form.
* Public speaking/presentation skills including the capacity to speak with confidence, professionalism, and clarity in front of groups ranging in size from 10-12 up to several thousand.
* Track record of relationships with denominational and/or church leaders.
* Ability to coordinate extensive travel with GuideStone office work.
* Working knowledge of SBC polity, philosophy, and history.
* Ability to develop working knowledge of GuideStone products and services.
* Willingness to pursue ongoing training and fundraising certifications.
* Total dedication to quality customer service and personal integrity.
* Ability to lift and transport relatively heavy and sometimes bulky objects/equipment needed for presentations, conferences, etc.