Community Associate

1 week ago

Bellevue, United States IWG PLC Full time

Community Associate

Address:

2563 Development Dr

1st and 2nd Floor

54311 Bellevue, Wisconsin

The world of work is changing…short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work

At IWG, we are leading the way. We've built the world's largest workspace network so that our customers can work from wherever, and however, they want… in over 120 countries across the globe

Join us and help us bring more freedom to people and businesses, while expanding our network. You'll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way.

The opportunity

As a Community Associate, you'll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your center, where you will help take care of all the administrative and support needs for your customers…so that your customers can focus on running their business.

A typical day at IWG

You arrive a few minutes before your center opens to make sure everything is ready and check there's nothing the cleaners have missed.

Customers arrive all throughout the morning. One asks you for a changed WiFi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room… and can you help her set up the projector and show her where to find a great cup of coffee. You're off to help her get set-up, as soon as you connect the incoming call to another customer. You may sure that all of the services are properly charged, so that invoices are accurate.

It's time for a quick coffee break, relax and enjoy a few minutes to yourself.

The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that's lunch.

A new wave of customers arrive throughout the afternoon. You help a customer with printing and another with their invoice. A customer in a team room say it's too hot in their office, no problem you are on it and open a ticket in our service portal.

You've earned yourself another quick coffee break, relax and enjoy a few minutes to yourself.

Early afternoon, you sit down with the Community Manager to discuss the organization of next week's networking event in your center. You plan and write the e-invites to customers, then create, print and put-up posters on the noticeboards around the center. To your excitement, the Community Manager is coming around the corner with a prospect (someone interested in joining the IWG community), you share a few details about what makes this space so amazing for your customers and encourage them to join the network soon so they can participate in next week's networking event - then you head back to finish putting up your posters.

The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. You ensure everything's nice and tidy, it's time to head home.

About you

We're looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be:

* A good communicator, with the ability to build strong professional relationships and empathize with people's needs (Ideally 1+ years of customer service experience)
* Happy taking ownership of problems and finding ways to solve them
* Positive, enthusiastic, and able to adapt to fast-changing situations
* Experience and confidence using MS Office and other basic IT equipment
* Legally eligible to work in the Country you are applying within and at least 18 years old

What we offer

On top of a competitive total compensation package, you'll enjoy:

* Work life balance (no standard nights/weekends)
* Generous paid time off plans (sick and vacation)
* 11 Paid Company Holidays per calendar year (in addition to your PTO accrual)
* Competitive 401K Program, with a Company match
* Affordable and comprehensive health care for all full-time team members (and some plan options for part-timers as well)
* A quarterly bonus plan program, plus an hourly rate of $17
* A bright and inspiring work environment
* Training and development opportunities aligned with great career path opportunities
* A professional workplace community (business casual attire required)

INDNA

* Notice of Affirmative Action Policy Statement - USA.pdf
* Physical Requirements for Regus Field Operations.pdf
* USA Community Associate job description 4.docx

blocks--linked-image#click keydown.enter->blocks--linked-image#click" tabindex="0">

blocks--linked-image#click keydown.enter->blocks--linked-image#click" tabindex="0">

  • Trusted Community Support Associate

    7 days ago

    Bellevue, Nebraska, United States Region V Services Full time

    Job SummaryWe are seeking a skilled and compassionate Community Support Associate to join our team at Region V Services. As a member of our dedicated support staff, you will play a vital role in providing personalized training and assistance to individuals with developmental disabilities in their homes and community settings.The ideal candidate will possess...

  • Community Relations Representative

    3 weeks ago

    Bellevue, United States Essex Property Trust Full time

    City Bellevue State Washington Job Location PNW 069 Foothill Commons Position Type Regular The Community Relations Representative is reserved for assets with 400 units and/or communities where demographics determine necessity. The person in this position is responsible for maintaining positive resident relations and facilitating requests. Accountable for:...

  • Community Relations Representative

    3 weeks ago

    Bellevue, United States Essex Property Trust Full time

    City BellevueState WashingtonJob Location PNW 069 Foothill CommonsPosition Type Regular The Community Relations Representative is reserved for assets with 400+ units and/or communities where demographics determine necessity. The person in this position is responsible for maintaining positive resident relations and facilitating requests. Accountable for:...

  • Senior Community Director

    15 hours ago

    Bellevue, United States UDR Inc Full time

    Job DescriptionJob DescriptionUDR, Inc. and its affiliated companies are seeking a Sr. Community Director to join our team in Bellevue, WA. GENERAL SUMMARY OF DUTIES: The Community Director focuses on the management of all aspects of customer service by creating a positive sense of community, taking charge leading a dedicated community team, and fostering...

  • Community Relations Representative

    6 days ago

    Bellevue, United States Essex Property Trust Full time

    City Renton State Washington Job Location PNW 571 Pinnacle on Lake Washington Position Type Regular Job Objectives: The Community Relations Representative is responsible for providing an excellent customer service experience throughout the resident journey at Essex. ESSENTIAL JOB FUNCTIONS: - Promotes excellent customer experience by having positive...

  • Community Relations Representative

    3 weeks ago

    Bellevue, United States Essex Property Trust Full time

    City BellevueState WashingtonJob Location PNW 069 Foothill CommonsPosition Type Regular Job Objectives: The Community Relations Representative is responsible for providing an excellent customer service experience throughout the resident journey at Essex. ESSENTIAL JOB FUNCTIONS: - Promotes excellent customer experience by having positive interactions with...

  • Community Relations Representative

    1 week ago

    Bellevue, United States Essex Property Trust Full time

    City RentonState WashingtonJob Location PNW 571 Pinnacle on Lake WashingtonPosition Type Regular Job Objectives: The Community Relations Representative is responsible for providing an excellent customer service experience throughout the resident journey at Essex. ESSENTIAL JOB FUNCTIONS: - Promotes excellent customer experience by having positive...

  • Support Specialist for Community Living

    5 days ago

    Bellevue, Washington, United States Resources for Human Development Full time

    About the RoleWe are seeking a Support Specialist to join our team in Bellevue, PA. As a Support Specialist, you will be responsible for providing direct support to individuals with Intellectual Developmental Disabilities and Behavioral health histories in community-based settings.Key ResponsibilitiesProvide supervision and support to individuals in...

  • Ambassador of Community Engagement

    3 days ago

    Bellevue, Washington, United States Capital One Careers Full time

    Company Overview:">Capital One is a leading financial institution committed to helping people achieve their financial goals. We are dedicated to providing exceptional customer service and creating a positive work environment that fosters growth and development.">Salary:">The estimated annual salary for this role is $55,016 in Washington.">Job...

  • Retail Associate

    6 months ago

    Bellevue, United States Family Fare Full time

    At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can't live without them." Our SpartanNash family of Associates is 17,500 strong,...

  • Strategic Community Portfolio Director

    7 days ago

    Bellevue, Washington, United States Commonwealth Full time

    We are an established Oregon/Washington Real Estate Management & Brokerage Company that manages over 150 investment properties throughout the region.Compensation DetailsThe estimated salary for this role is between $70,000 and $75,000 per year, with additional bonus potential.This is a full-time, exempt position offering a comprehensive benefits package,...

  • Communications Specialist

    7 days ago

    Bellevue, Ohio, United States Trilogy Management Services, LLC Full time

    About Trilogy Management Services, LLC">We are a dynamic organization dedicated to providing exceptional care and support services. Our mission is to empower individuals to reach their full potential.">Job Summary">The Communications Specialist - Speech Therapy will be responsible for assessing and treating patients with speech-language disorders, developing...

  • Sales Associate

    3 days ago

    Bellevue, Nebraska, United States MarketSource Full time

    MarketSource is seeking a Sales Representative to drive sales productivity and customer satisfaction within Target Mobile retail locations. This role involves selling Wireless products, accessories, and services to customers, as well as engaging in side-by-side selling with retail associates.About MarketSourceWe are a leading provider of retail services,...

  • Seasonal Sales Associate

    3 months ago

    Bellevue, United States pacsun Full time

    Join the Pacsun CommunityPacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice,...

  • Sales Associate

    1 month ago

    Bellevue, United States Madewell Full time

    Madewell - Bellevue - Madewell [Sales Associate / Team Member] As a Sales Associate at Madewell, you'll: Drive sales by exceeding selling and service expectations; Help welcome everyone into the Madewell community, create genuine connections, become an expert on all things denim, and help customers express their authentic selves; Complete training, use...

  • Parts Associate

    3 months ago

    Bellevue, United States AutoNation Full time

    AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles,...

  • Parts Associate

    1 week ago

    Bellevue, United States AutoNation Full time

    AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles,...

  • Sales Associate

    4 months ago

    Bellevue, United States AutoNation Full time

    AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles,...

  • Sales Associate

    1 month ago

    Bellevue, United States AutoNation Full time

    AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles,...

  • Associate Veterinarian

    4 weeks ago

    Bellevue, United States VCA Full time

    Join us as an Associate Veterinarian at VCA Bellevue Veterinary Hospital and you’ll quickly discover that you’re well supported by world-class medicine, technology, facilities and a talented team. You’ll be empowered to do your best work with a team you can count on. At VCA, the future of veterinary medicine is in our hands. Why join the team Our...