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General Office Assistant
4 months ago
Summary: The role of the General Office Assistant is to assist in the daily operations of the Administration department to ensure continuity in the company's objectives.
Duties & Responsibilities:
General Office:
- Perform general administrative tasks, such as answering and directing phone calls, filing, faxing, scanning, etc.
- Communicate with customers (internal/external) via phone, email, mail, or in-person in a professional and respectful manner.
- Order general office supplies as needed or requested.
- Maintain a neat, clean, organized workspace.
- Process and distribute mail daily or as needed.
- Provide support to staff member and department as needed.
Accounts Payable:
- Perform data entry associated with accounts payable as requested.
- Assist with accurately reviewing and processing vendor invoices in a timely manner.
- Scan/enter/file invoices and supporting documents.
- Assist with high volume supplier statement reconciliation.
Accounts Receivable:
- Greet customers who come into the office with questions re: their accounts; provide information as needed.
- Assist with the processing of departmental cash drawers.
- Follow established procedures for processing invoices, cash, and credit card payments.
- Assist with customer account transactions, and ensure payments are posted accurately and promptly.
- Assist with all aspects of Month-End closing (processing statements, mailing, etc.)
Perform other projects or duties which benefit the company as assigned by the department manager.
Skills and Qualifications:
- Excellent interpersonal skills and the ability to effectively communicate with customers, sales staff, and internal personnel.
- Must be detail-oriented, well-organized, and adept at managing multiple priorities.
- Must be able to work well in a team environment.
- Proficiency with POS, Microsoft Windows, Word, Excel, and Outlook software; and aptitude for learning new software and systems.
- Prior retail and sales experience is helpful.
- Ability to maintain confidentiality of company information.
- S. Degree or equivalent GED.
- Ability to lift >= 25 lbs., bend, stretch, sit, and stand for an extended period.
- Valid MA driver's license and possess clean driving record.
