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Dental Receptionist
4 months ago
Overview
Are you tired of:
Gossip?
Micromanaging?
Time police?
Too much being asked of you?
In your lifetime, you'll spend more hours with your coworkers than you will with your loved ones. The right coworkers should feel like family. Your work environment impacts how you show up where it counts the most: at home.
We make sure that those hours at work are as enjoyable and fulfilling as possible. No weekends, no emergencies, no leaving work late. Most importantly: no negativity for you to carry back home. In our practice we enjoy a clear gossip free environment. We have no cellphone policy-we trust adults to do what's in everyone's best interest. We provide a positive atmosphere, with owners who seek and receive input from our team. We entrust you to innovate with a great team - we don't micromanage. For the right candidate, we'd love nothing more than to invest in your growth.
Don't take it from me (I'm just the boss), take it from one of our managers Dixie: "Even a bad day with this crew, beats the best day anywhere else I have ever worked."
We have a process here to work with new employees just like you and help create the outcomes Dixie just described.
Compensaton for this position $24-$27
Responsibilities
* Open to coaching, mentorship and performance management support (we've got your back)
* Engaged in patient flow and experience
* Excellent communication skills
* Sound decision-making skills, and contributing back to our community
* Willingness to try creative and innovative approaches to practice and team management
* Authenticity (we like real people)
* The Receptionist is the first line of customer service for all patients and visitors entering our office
* They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls
* They will assist patients in accordance with the training they have received ensuring patients receive the best possible service
* Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
* Respond to patient questions and or concerns according to DCA Policies
* Answering Telephones
* Maintaining Appointment Book
* Confirming Appointments
* Follow up on no shows/cancellation of Appointments
* Register Patients on sign in sheet
* Post charges and payments to patient accounts
* Checking voice-mail on a daily basis
* Maintain a clean and friendly waiting area for patients
Qualifications
At DCA we don't just accept differences - we celebrate them and recognize the value this brings to our patients and employees. DCA is proud to be an equal opportunity workplace. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won't unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law.
The DCA team is best characterized by the relationships we have with our patients and each other. We embrace collaboration which is necessary to innovate in today's changing world of dentistry . Our culture encourages participation, diversity of thought, innovation, and strong execution.Go further with an Ally
