Summary:

Under the direct supervision performs a variety of office support and/or secretarial duties for a specified unit/department, such as composing and word processing a variety of standard documents and correspondence, relaying and resolving routine telephone and/or walk-up inquiries, scheduling calendar items and meetings, making travel arrangements, processing forms, performing data entry, and establishing and maintaining records. Edits and proofreads documents to ensure accuracy.Essential Duties and Responsibilities:

* Report to department chairpersons and may supervise all student assistants assigned to the department office.
* Types correspondence, memoranda, reports, instruction sheets, forms, statistical data or any other material that is relevant to the work of the administrative unit or program to which assigned
* Proofreads all materials typed to ensure their accuracy.
* Compose letters and memoranda from general notes.
* Compiles information from files, records, publications, and other sources, and tabulates this information in accordance with standardized report forms.
* Receives, open, sorts and distributes mail as directed, and assembles related material for use by the supervisor in answering mail.
* Maintains accurate and current records of departmental purchases, equipment, travel, statistical data, daily office activities, daily program activities and appointments.
* Establishes and maintains accurate and current files of letters, reports, records, and other documentary material, and ensures that information in these files is kept confidential.
* Renders some limited kinds of administrative assistance as directed by the immediate supervisor and in accordance with specific written or oral instructions.
* Receives and places telephone calls, schedules appointments and meetings, makes reservations, greeting visitors and callers, records messages, and performs the functions of an office receptionist.
* Prepared request for office supplies when needed, and receives such supplies.
* Performs general office management duties, and recommends methods for improving office procedures.
* Performs any other duties that may be assigned by the immediate supervisor.
* Performs miscellaneous job-related duties as assigned.Minimum Position Requirements (including certifications, licenses, etc.):
* High school diploma or equivalent
* One (1) year of clerical experienceKnowledge, Skills and Abilities:
* Knowledge of supplies, equipment, and/or services ordering and inventory control
* Knowledge of Microsoft programs, including Excel, Word, and PowerPoint
* Working knowledge of office management proactive and procedures
* Working knowledge of business English, spelling and commercial mathematics
* Skill in the use of operating basic office equipment
* Organizing and coordinating skills
* Word processing and/or data entry skills
* Ability to compose and prepare accurate reports, records and correspondence
* Ability to prepare and maintain complex clerical files including statistical reports and materials
* Ability to deal effectively with the public in giving and obtaining information, referring callers and arranging appointments
* Ability to maintain confidentiality of records and information
* Ability to communicate effectively, both orally and in writing