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Office Assistant I

4 months ago

Bradford, United States UPMC Full time

Are you looking for an opportunity to be part of a dedicated team committed to providing exceptional patient care? Do you thrive in a fast-paced environment where your organizational skills and attention to detail make a difference? If so, Bradford Medical Group wants you to join us as an Office Assistant.

Why You'll Love Working Here: At Bradford Medical Group, we're committed to providing our employees with a supportive and rewarding work environment. Here's why you'll love being part of our team:

+ Meaningful Work: Make a positive impact on the lives of our patients every day.

+ Professional Growth: Access training and development opportunities to enhance your skills and advance your career.

+ Collaborative Culture: Work alongside caring and dedicated professionals who share your commitment to excellence.

+ Comprehensive Benefits: Enjoy competitive pay, comprehensive benefits, and a healthy work-life balance.

Join Our Team Today If you're ready to embark on a rewarding career journey with Bradford Medical Group and contribute to our mission of providing exceptional patient care, we want to hear from you Apply now to become an Office Assistant and be part of a team that's making a difference in our community every day. We look forward to welcoming you aboard

Responsible for making and scheduling patient appointments in an efficient and timely manner. Assists customers in person and on the phone, providing information, and communicating with various departments. Obtains and enters complete demographic and insurance information.

**Responsibilities:**

+ Verify necessary information and records in the medical record and computerized scheduling system.

+ Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers.

+ Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.

+ Maintain clean, orderly waiting area including beverage area and reading materials.

+ Prepare patient charts for upcoming appointments.

+ Answer telephone, screens calls, takes messages, and provides information.

+ Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.

+ Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing.

+ Answer questions regarding patient appointments and testing.

+ Complies with all UPMC Health System policies and procedures.Maintain strict confidentiality related to medical records and other data.

+ Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.

High school diploma or GED is required.

1 year work experience, preferably in a medical office setting.

Knowledge of medical terminology preferred. Word processing and computer experience preferred.

**Licensure, Certifications, and Clearances:**

+ Act 34

**UPMC is an Equal Opportunity Employer/Disability/Veteran**