Current jobs related to Client Service Rep - King Of Prussia - Trane Technologies plc

  • Client Service Administrator

    4 days ago

    King of Prussia, United States Emerson Group Full time

    Our Financial Services client in King of Prussia is looking for a Client Service Administrator to join their growing team. Applicants MUST have Financial Services experience. This administrator will support 5-6 advisors.This is a Direct Hire position with excellent salary up to 75k and amazing benefits including 100% company paid health benefits for the...

  • Client Services Associate

    2 weeks ago

    King of Prussia, Pennsylvania, United States RH-USA Inc Full time

    About RH-USA Inc.RH-USA Inc. is a leading luxury home furnishings company that attracts top designers, artisans, and manufacturers to create a curated collection of high-end products.Job SummaryWe are seeking a highly skilled Client Services Associate to provide exceptional service to our clients and assess their needs. This role is ideal for an innovator...

  • Client Services Representative

    3 weeks ago

    King of Prussia, Pennsylvania, United States Empire MG Full time

    Empire Management Group is expanding its operations and is in search of a dedicated Client Support/Communications Specialist to cater to our clientele. The ideal candidate will manage both existing and prospective customers, ensuring exceptional service and support.Key Responsibilities of the Client Support / Communications Specialist:Provide direct client...

  • Client Services Representative

    1 week ago

    King of Prussia, Pennsylvania, United States Restoration Hardware Full time

    Job Summary:As a Client Services Associate at Restoration Hardware, you will play a vital role in delivering exceptional customer experiences. Your primary responsibilities will include:Assisting clients in selecting and purchasing products that meet their needs and preferences.Providing personalized service by addressing inquiries, resolving issues, and...

  • Client Service Specialist

    2 weeks ago

    King of Prussia, Pennsylvania, United States SupplyForce Full time

    About the Role:The Client Service Specialist is a critical member of the SupplyForce team, responsible for providing exceptional support to our clients. This role requires a high level of customer service expertise, attention to detail, and ability to work independently.Key Responsibilities:Manage communication with clients regarding open orders and...

  • Client Service Coordinator

    2 months ago

    King of Prussia, United States Vestwell Full time

    Job DescriptionJob DescriptionWHO ARE WE?There are over 30M small businesses in the United States, but only a tiny fraction of them have a workplace savings program in place. As the savings gap in the country widens, it's imperative that every worker has access to and participates in their company's savings program, such as a 401(k) or 403(b). We...

  • Bilingual Client Services Specialist

    3 weeks ago

    King of Prussia, Pennsylvania, United States Jobot Full time

    Position Overview: We are seeking a skilled and client-oriented Senior Client Services Specialist to enhance our client's financial services organization. Key Responsibilities: Manage and nurture client relationships, ensuring exceptional service delivery.Support financial advisors in providing comprehensive wealth management solutions.Maintain and update...

  • Experienced Client Services Specialist

    3 weeks ago

    King of Prussia, Pennsylvania, United States Jobot Full time

    Dynamic financial services firm/ Exceptional career growth opportunities/ Competitive salary This Jobot Job is hosted by: Billy Mewton Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $80,000 - $110,000 per year About Us: We are in search of a skilled and client-oriented Senior Client Services Associate to...

  • Experienced Client Services Specialist

    3 weeks ago

    King of Prussia, Pennsylvania, United States Jobot Full time

    Thriving organization/ Exceptional growth opportunities/ Competitive compensation This Jobot Job is hosted by: Billy Mewton Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $80,000 - $110,000 per year About Us: We are in search of a seasoned and client-oriented Senior Client Services Associate to become part of...

  • Experienced Client Services Specialist

    3 weeks ago

    King of Prussia, Pennsylvania, United States Jobot Full time

    Dynamic organization/ Significant career growth opportunities/ Competitive compensation This Jobot Job is hosted by: Billy Mewton Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $80,000 - $110,000 per year About Us: We are in search of a skilled and client-oriented Senior Client Services Associate to become...

  • Senior Client Services Associate

    3 days ago

    King of Prussia, Pennsylvania, United States Jobot Full time

    About the RoleWe are seeking a highly skilled Senior Client Services Associate to join our team at Jobot. As a key member of our client services team, you will be responsible for delivering exceptional service to our clients, managing client relationships, and supporting our financial advisors in delivering comprehensive wealth management solutions.Key...

  • Senior Client Services Associate

    1 week ago

    King of Prussia, Pennsylvania, United States Jobot Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Client Services Associate to join our team at Jobot. As a key member of our financial services firm, you will be responsible for managing client relationships, providing exceptional service, and supporting our financial advisors in delivering comprehensive wealth management solutions.Key...

  • Senior Client Services Associate

    2 weeks ago

    King of Prussia, Pennsylvania, United States Jobot Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Client Services Associate to join our team at Jobot. As a key member of our financial services firm, you will be responsible for managing client relationships, providing exceptional service, and supporting our financial advisors in delivering comprehensive wealth management solutions.Key...

  • Home Care PFS Accts Rec Rep

    3 weeks ago

    King of Prussia, United States Equiliem Full time

    Client Summary: Our client has been the birthplace for countless breakthroughs and dramatic firsts in pediatric medicine. Built on a foundation of delivering safe, high-quality, family-centered care, the Hospital has fostered medical discoveries and innovations that have improved pediatric healthcare and saved countless children's lives. Job...

  • Client Services Program Leader

    3 weeks ago

    King of Prussia, Pennsylvania, United States Clean Earth Full time

    Job OverviewCompany Overview:Clean Earth stands as a leader in the specialty waste management sector across the United States, delivering comprehensive solutions for remediation, disposal, recycling, and beneficial reuse of contaminated materials, including hazardous and non-hazardous waste. Our extensive array of technologies and services caters to a...

  • Healthcare Client Services Specialist

    3 weeks ago

    King of Prussia, Pennsylvania, United States PowerPay Full time

    Company OverviewPowerPay is a leading financial technology firm operating across various sectors, including home improvement, healthcare, and recreational vehicles. We are dedicated to establishing a comprehensive network of partners who provide our financing solutions to their clients and customers. PowerPay manages the origination and servicing of all...

  • ABA Client Service Coordinator

    7 days ago

    King of Prussia, Pennsylvania, United States NeurAbilities Healthcare Full time

    About the RoleWe are seeking a highly skilled and dedicated Client Service Coordinator to join our team at NeurAbilities Healthcare. As a Client Service Coordinator, you will play a vital role in ensuring the smooth operation of our services, providing exceptional customer service, and driving business growth.Key ResponsibilitiesDevelop and maintain strong...

  • ABA Client Service Coordinator

    2 weeks ago

    King of Prussia, United States NeurAbilities Healthcare Full time

    Be an ABA Client Service Coordinator (CSC) with our King of Prussia team, serving children in neighborhoods which may include King of Prussia, Norristown, and Blue Bell. An ABA Client Service Coordinator (CSC) earns a competitive salary and receives a generous benefit package.What to expect: A NeurAbilities ABA Client Service Coordinator acts as a liaison...

  • ABA Client Service Coordinator

    3 weeks ago

    King of Prussia, United States NeurAbilities Healthcare Full time

    Be an ABA Client Service Coordinator (CSC) with our King of Prussia team, serving children in neighborhoods which may include King of Prussia, Norristown, and Blue Bell. An ABA Client Service Coordinator (CSC) earns a competitive salary and receives a generous benefit package. What to expect: A NeurAbilities ABA Client Service Coordinator acts as a liaison...

  • Client Services Specialist

    1 month ago

    King of Prussia, United States Worldwide Insurance Services Full time

    Job DescriptionJob DescriptionWe are adding a Client Service Specialist to our Individual Sales team! The Client Services Specialist’s primary responsibility will be to manage the member experience as a form of year-round retention for our broker community. The Client Services Specialist will be accountable for customer and broker satisfaction, problem...

Client Service Rep

4 months ago

King Of Prussia, United States Trane Technologies plc Full time

At Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Thrive at work and at home:

* Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE
* Family building benefits include fertility coverage and adoption/surrogacy assistance.
* 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
* Paid time off, including in support of volunteer and parental leave needs.
* Educational and training opportunities through company programs along with tuition assistance and student debt support.
* Learn more about our benefits here

Job Summary:

Delivers positive customer service experience and sales solutions to our customers while meeting financial and business goals and objectives. Provides customer support and ensures customer satisfaction goals are achieved. Supervises account management activities of account team members of assigned service accounts. Oversees customer contract renewal, expansion, improving customer satisfaction and ensuring contractual obligations are achieved. Identifies opportunities for growth and sales in assigned customer portfolio by making sales, obtaining order or contracts for services. Collaborates with cross-functional teams including billing and sales. Works with account team(s) to develop innovative solutions that provide a profitable, measurable, and repeatable value. This position includes customer support and sales activities at client's facilities.

Essential Duties and Responsibilities

* Responsible for customer satisfaction, retention, and growth for assigned portfolio.
* Drives the account management process for assigned portfolio, which includes development of customer account profiles, account strategies, service delivery plan, customer budget planning and scheduled customer visits. Responsible for responding within 24-hours to all customer inquiries and concerns.
* Identifies and communicates issues, business goals and objectives to the account team(s) and leadership on all assigned accounts.
* Visit customers sites at least three times a week to ensure assigned work is being executed properly, identifying sales opportunities, and communicating with the customer.
* Responsible for working with the Service Resource Coordinators to ensure the technician's schedules and parts/materials are in place to deliver company profits and meet the customer obligations on assigned portfolio.
* Responsible for T & M and Quoted Job pull-through opportunities, collaborating with the account manager and the estimating team on the proposals and delivering proposals to the customer in a time to meet their needs.
* Responsible for customer Accounts Receivable communication and follow-up.
* Responsible for collaboration and follow up on sales leads and quick quotes.
* Responsible for service agreement renewal activity with customer directly, managing the booking process and achieving monthly targets.
* Responsible to review the financial performance of all assigned accounts on monthly basis and provide a correction plan for poor performing service agreements.
* Provides a weekly activity plan to the Client Service Team Leader and Area Service Manager+
* Attends sales and customer support development trainings.
* Attends sales meetings.

Other Responsibilities

* Prioritizes workload and customer requests to ensure a positive customer experience.
* Establishes and maintains effective internal working relationships with co-workers, supervisors etc. along with external customers.
* Prepares reports/correspondence and maintains files.
* Schedules, participates and/or leads meetings, conferences, and project team activities.
* Communicate and liaise verbally, in writing, and in person with external and internal stakeholders. For example: customers/suppliers/visitors/enquirers and relevant staff. Provide accurate information in timely manner.
* Maintain consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures.
* Pursues personal development of skills and knowledge necessary for the effective performance of the role. Attends training to develop relevant knowledge, techniques, and skills.
* Adheres to health and safety policy, and other requirements relating to care of equipment.
* Other responsibilities as required.

Qualifications:

* Minimum of 2-year degree required.
* Experience not required, but experience in a customer service capacity a plus.
* Must be able to handle high-stress situations.
* Must be able to communicate effectively in person, by phone and through written communication.
* Must be proficient with use of the telephone and voice mail, the computer, and other office equipment.
* Proficient in Microsoft Office applications, particularly Excel and Word
* Mathematical Aptitude
* Must have a valid driver's license and reliable means of transportation.
* Able to work extended hours on occasions when required.