Order Specialist | Home Medical Equipment
5 days ago
Current Employees:
If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.
Primary Location
Spearfish, SD USA
Department
Home Plus RC HME
Scheduled Weekly Hours
40
Starting Pay Rate Range
$17.64 - $22.05
(Determined by the knowledge, skills, and experience of the applicant.)
Job Summary
The Order Specialist works with customer accounts in reviewing all orders for completed documentation and accurate insurance processing. The Order Specialist validates database, customer documents, and insurance records for proper regulation submission. This position will maintain accurate records of customer information and products and ensure an effective experience for the customer.
Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:
* Supportive work culture
* Medical, Vision and Dental Coverage
* Retirement Plans, Health Savings Account, and Flexible Spending Account
* Instant pay is available for qualifying positions
* Paid Time Off Accrual Bank
* Opportunities for growth and advancement
* Tuition assistance/reimbursement
* Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)
* Flexible scheduling
Job Description
Essential Functions:
* Creates customer profiles for all new customers. Verifies and updates customer demographics and insurance information in the system of record.
* Generates sales orders and purchase requests for medical equipment prescribed to patients.
* Demonstrates knowledge of third-party payer information, including Medicare, Medicaid, VA, Tricare/UHC and commercial payers, to ensure compliance with rules and regulations to maintain accurate reimbursement.
* Analyze insurance claims to ensure all required documentation is obtained and meets regulatory insurance standards.
* Evaluate outstanding orders and process for proper completion. Follows up with all customers on order status; resolves any requests or issues received from customers.
* Works with insurance providers to resolve claim issues. Researches and reworks all claim kickbacks, rejections, and denials.
* Review medical records to ensure orders are consistent with multiple insurance regulations. Request necessary additional required documents from providers prior to processing claims in accordance with primary payer specifics and billing requirements.
* Coordinates deliveries with technicians and customers. May assist in the preparation and packaging of packages for delivery or mailing.
* Answer incoming phone calls while maintaining an open line of communication between departments & customers.
* Assisting walk-in customers with retail sales and supply orders. Knowledge of DME (Durable Medical Equipment) product and providing education/fitting as needed.
* Manages product inventory and maintains an organized retail area.
* Performs point of service collections including prepayments, outstanding balances, co-payment and co-insurance; daily reconciliation of cash drawer. Provides patients with basic account reconciliation.
* All other duties as assigned.
Additional Requirements
Required:
Education - High School Diploma/GED Equivalent
Preferred:
Experience - 3+ years Home Medical Equipment Experience; 3+ years Healthcare Experience;
3+ years Customer Service Experience
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
Job Category
Patient Services
Job Family
Patient Support
Shift
Employee Type
Regular
40 Monument Health Home Plus
Make a difference. Every day.
Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
-
spearfish, United States Fusion Medical Staffing Full timeFacility DetailsFacility: Please Contact for facility infoJob DetailsStarts: 12/16/2024Assignment Length: 13Shift: NightsCall Off Policy: Please Contact for InfoJob Quantity: 1Type: TravelJob Description Interested in making a positive impact? You’ve come to the right place. At Fusion Medical Staffing, our goal is to improve the lives of everyone we touch,...
-
Customer Experience Specialist I
4 weeks ago
Spearfish, United States BluePeak Advisors Full time"We Push the Boundaries of Possibilities for our Communities."Overview of the Position Responsibilities: The Customer Experience Specialist I will provide exceptional service support, internally and externally, for in-person and virtual customers. Answers incoming service requests and responds regarding sales, billing, and service issues in a timely and...
-
Spearfish, South Dakota, United States Blackburn Foundation Repair Full timeJob OverviewWe are seeking a skilled Renewal Specialist to join our team at Blackburn Foundation Repair, where you will have the opportunity to transform homes and transform lives.A leader in the industry for over 30 years, we pride ourselves on providing exceptional customer experiences and unparalleled career growth opportunities.
-
Emergency Department Nurse Specialist
5 days ago
Spearfish, South Dakota, United States American Traveler Full timeJob Title: Emergency Department Nurse SpecialistWe are seeking a skilled and dedicated Emergency Department Nurse Specialist to join our team. This is a fantastic opportunity for a registered nurse with experience in emergency medicine to work as a travel nurse.About the Role:Specialize in providing high-quality patient care in an emergency department...
-
Freight Delivery Specialist
5 days ago
Spearfish, South Dakota, United States Mead Lumber Full timeJob SummaryMead Lumber Company, a leading provider of products for professional contractors and builders, seeks a skilled Freight Delivery Specialist to join its team. With over 50 operating locations across nine Midwestern states, the company offers flexible scheduling options that support your lifestyle.The successful candidate will be responsible for...
-
Spearfish, South Dakota, United States Britt Medical Search Full timeJob Title: Non-Invasive CardiologistAbout Us:Britt Medical Search is seeking a talented Non-Invasive Cardiologist to join our team in the picturesque Black Hills region. Our group of cardiovascular specialists is dedicated to providing exceptional care and pushing the boundaries of medical innovation.Responsibilities:The ideal candidate will be responsible...
-
Medical Surgical in South Dakota
6 days ago
Spearfish, United States AB Staffing Full timeMedical Surgical - Spearfish, SD 57783 Are you ready to explore new places while building your resume? At AB Staffing, we specialize in placing Allied Health providers in facilities throughout the United States. Our travel assignments range from three (3) months to one year, and can be added onto another assignment or area, giving you the opportunity to...
-
Spearfish, South Dakota, United States Britt Medical Search Full timeExciting Opportunity for OB-GYN SpecialistBritt Medical Search is proud to present a fulfilling opportunity for an Obstetrician-Gynecologist to join our esteemed team at a multi-specialty clinic located northwest of Rapid City, South Dakota. This thriving medical facility offers a comprehensive approach to women's healthcare, and we are seeking a talented...
-
Medical Assistant
3 days ago
Spearfish, United States Monument Health Full timeCurrent Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.Primary LocationSpearfish, SD USADepartmentMHMC-SP North Ave. Community OptionsScheduled Weekly Hours32Starting Pay Rate Range$19.05 - $21.90(Determined by the knowledge, skills, and...
-
Cardiology - Noninvasive Physician
1 month ago
Spearfish, United States Britt Medical Search Full timeSeeking a BE/BC Non-Invasive Cardiologist NW of Rapid City, SD near Sturgis. We are the area s largest group of cardiovascular specialists. Our ideal candidate will have a strong interest in diagnostic testing and the desire to work in very busy clinical setting. Offices are fully equipped for stress testing, Holter monitoring and ICD/pacer evaluation....
-
Clinic Medical Doctor
4 weeks ago
Spearfish, United States VISTA Staffing Solutions Full timeVISTA Staffing has an excellent opportunity for a Family Medicine or Internal Medicine physician with a strong interest in Geriatric Medicine to join a well-established Geriatrics / Palliative Care team. Details For this Opportunity: -Geriatrics -Join a community-based health care system -Ideal candidates should be interested in working in a team...
-
Dental Hygiene Specialist
1 week ago
Spearfish, South Dakota, United States Fox Lake Dental Care Full timeDental Hygiene Specialist Job Overview Fox Lake Dental Care is a dynamic dental practice seeking a highly skilled and motivated Dental Hygiene Specialist to join our team. As a valued member of our oral health care team, you will have the opportunity to enhance your clinical skills while providing exceptional patient care. The ideal candidate will possess a...
-
Medical Assistant
3 weeks ago
Spearfish, United States Monument Health Full timeCurrent Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location Spearfish, SD USA Department MHMC-SP North Ave. Community Options Scheduled Weekly Hours 32 Starting Pay Rate Range $19.05 - $21.90 (Determined by the knowledge,...
-
Cardiology - Noninvasive Physician
1 week ago
Spearfish, United States Britt Medical Search LLC Defunct Full timeSeeking a BE/BC Non-Invasive Cardiologist NW of Rapid City, SD near Sturgis. We are the area s largest group of cardiovascular specialists. Our ideal candidate will have a strong interest in diagnostic testing and the desire to work in very busy clinical setting. Offices are fully equipped for stress testing, Holter monitoring and ICD/pacer evaluation....
-
Registered Nurse
4 days ago
Spearfish, South Dakota, United States Anders Group Full timeJob OverviewAnders Group is seeking a highly skilled Registered Nurse to join their team as an Emergency Department specialist. This travel nursing position offers a unique opportunity to work in a dynamic and fast-paced environment.Estimated Salary: $85,000 - $110,000 per year, based on 36 hours of work per week and 12-hour shifts.About the RoleThis role...
-
Travel RRT in Spearfish, SD
2 weeks ago
Spearfish, United States Fusion Medical Staffing Full timeFacility DetailsFacility: Please Contact for facility infoJob DetailsStarts: 12/16/2024Assignment Length: 13Shift: NightsCall Off Policy: Please Contact for InfoJob Quantity: 1Type: TravelJob Description Interested in making a positive impact? You’ve come to the right place. At Fusion Medical Staffing, our goal is to improve the lives of everyone we touch,...
-
Seasonal Driver
1 week ago
Spearfish, South Dakota, United States CHS Inc Full timeJob SummaryWe are seeking a Seasonal CDL Driver to join our team in Worthing. As an Agricultural Route Specialist, you will be responsible for ensuring accurate and timely pick up/deliveries to our customers in a safe, timely, and professional manner.The ideal candidate will possess a Class A CDL, high school diploma or equivalent, and the ability to read,...
-
Insurance Claims Support Specialist
1 week ago
Spearfish, South Dakota, United States State Farm Insurance Full timeState Farm Insurance is seeking a highly skilled Insurance Claims Support Specialist to join our team. In this role, you will be responsible for assisting customers with their insurance needs by providing accurate and timely information.We estimate the salary range for this position to be between $40,000 and $60,000 per year, depending on location and...
-
Medical Assistant | Orthopedic Surgery
2 weeks ago
Spearfish, United States Monument Health Full timeCurrent Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.Primary LocationSpearfish, SD USADepartmentMHMC-SP Ortho E. Colorado Blvd. Orthopedic SurgeryScheduled Weekly Hours40Starting Pay Rate Range$19.05 - $21.90(Determined by the...
-
Medical Assistant | Orthopedic Surgery
2 weeks ago
Spearfish, United States Monument Health Full timeCurrent Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.Primary LocationSpearfish, SD USADepartmentMHMC-SP Ortho E. Colorado Blvd. Orthopedic SurgeryScheduled Weekly Hours40Starting Pay Rate Range$19.05 - $21.90(Determined by the...
