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Front Desk Agent

4 months ago

Bar Harbor, United States Salt Cottages Full time


Salt Cottages in Bar Harbor is looking for Front Desk Agents to join our team

Full-time, evening positions available, May 17 through the end of October.

Evening shift- 2-10pm.

Pay: $18-$20/hour based on experience.

Please note, candidate must be legal to work in the United States without a Company Sponsorship. 

Located just minutes from downtown Bar Harbor at the Hulls Cove entrance to Acadia National Park, Salt Cottages brings a luxury cottage resort complete with lodge and private cabin accommodations to Mount Desert Island. 

Team members wear multiple hats and do “whatever it takes” to create a terrific guest experience for our guests. 

As a Front Desk Agent, you set the tone for our guests' stay, providing a welcoming check-in and out experience and serve as an ambassador throughout our guest's stay by providing information on the resort, local area and attractions.

Other responsibilities include:

  • Settling guest accounts upon check-out
  • Assisting guests with questions or issues
  • Effectively communicate with all departments
  • Ensure accurate room reservations
  • Answer phone calls and take reservations
  • Understands and adhere to Company's brand standards
  • Ensure guests needs are met
  • May be asked to cross train in different departments
  • Other duties as assigned by leadership

Qualifications:

  • Knowledge of the area a plus but not required
  • Ability to be on your feet for a long period of time
  • Ability to work independently without direct supervision
  • Must be neat, courteous, flexible and detail oriented
  • Ability to remain calm, courteous, and professional with demanding guests and in difficult situations.

We are seeking dedicated individuals who treat every conversation as an opportunity to make someone's day, believe the biggest differences are made with the smallest details and understand the profound power of a smile. If this sounds like you, we invite you to apply today