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Clinical Informatics Coordinator
4 months ago
Summary:
Responsibilities:
* Performs in-depth analysis of current and future workflows, data collection, report details, and other technical issues associated with the current RPMS system or the future Epic system and designated third-party applications
* Creates customer communication for system enhancements and fixes in partnership with Epic application analysts
* Investigates standardization and process improvement opportunities by rounding within clinical areas while making build decisions
* Identifies, implements, completes integrated testing, and communicates requested changes to the Epic system
* Partners with quality, operational, and business leaders on system design and optimization to meet quality, safety, financial, and efficiency needs
* Collects requirements regarding potential system enhancements or new system implementation and prepares details of specifications needed; prioritizes and implements requested changes to the system
* Completes integrated testing to test system changes in all Epic environments to ensure that they meet business requirements and do not adversely impact other areas of the system
* Stays current on Epic application releases and participates in upgrade planning and testing
* Demonstrates understanding of and engages with the governance structure as it pertains to assigned work with little or no supervision
* Utilize industry standard tools and methodologies to elicit business and user requirements
* Provides specific training to internal or external Chickasaw Nation employees and or management
* Assists with orientation, special activities and training on specific procedures, tasks or equipment
* All other duties as assigned
* Provides first class customer service - courteous and helpful to all internal and external customer types
- Greets and engages with a smile
- Determines and meets needs
- Seeks positive experience and outcomes
- Answers questions in a courteous and professional manner
- Partners with internal and external services as needed to ensure appropriate referral is made
* Completes all training and development requirements and participates in continuing education opportunities
* Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Shares responsibilities for maintaining adequate supplies and equipment
- Maintains general upkeep of work area and maintains a safe environment
- Observes and addresses potential environmental hazards and risks
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
- May provide break coverage for others as assigned
- May augment staff in other areas as needed based on staffing and needs ratio in regularly assigned unit
* Maintain knowledge of and follow all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
Competencies:
Essential:
* Follow instructions, written or oral
* Adhere to all scheduling and attendance requirements
* Must be able to exert analytical and critical thinking skill
* Honesty, truthfulness, reliability, accountability
* Read, understand and apply regulations and policies
* Define problems, collect data and establish facts
* Communicates verbally with team, departments, guests and management
Skills:
Essential:
* Intermediate skill using Microsoft Office for many purposes
Experience:
Essential:
* 3 years directly related experience
Education:
Essential:
* Bachelors of Nursing
Nonessential:
* Bachelors Degree in directly related field
* Masters of Nursing
Credentials:
Essential:
* Registered Nurse
* Completion of the Sphinx Assessment
* Epic modules as assigned by leadership
* Pass general background check
* Standard Driver's License
* Epic Clinical Content Builder Certification
Nonessential:
* Nursing Informatics Board Certified
Working Conditions:
Essential:
* Works in an office setting
* Sometimes lift and or carry up to 25 lbs
* Sitting up to 100% of shift
* Standing up to 25% of shift
* Infrequent travel
* Pass pre-employment drug test