Administrative Specialist

1 week ago


Chapel Hill, United States UNC Health Care Full time

**Description**

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

Under general supervision, the Administrative Specialist will coordinate appointments in the NC Cancer Hospital via our various clinics and the standard established processes. Daily activity includes coordination and overseeing complex scheduling, maintaining daily reports, participates in projects and operation support, assist with development of departmental and program standards, and providing professional assistance to physicians, nursing, clinics, and management staff.

Responsibilities:

1. Completing the check-out process for all patients when needed

2. Maintaining a daily End of Day report for assigned disease group.

3. Maintaining No Show, Cancel Visit, and Reschedule report as outlined in the department's guidelines.

4. Cross-training and cross coverage with other disease groups as needed.

5. Complex coordination of appointments for patients

6. Scheduling from internal requests

7. Maintaining work queues scheduling requests for assigned disease group.

8. Answering incoming calls and returning calls from voicemail

9. Participating in department quality improvement activities

10. Attending daily huddles and monthly staff meetings

**Other Information**

Other information:

**Education Requirements:**

● High School diploma or GED

**Licensure/Certification Requirements:**

● No licensure or certification required.

**Professional Experience Requirements:**

● Two (2) years of clerical or administrative experience

● If Bachelor's degree, no years of clerical or administrative experience

● If Associate's degree, one (1) year of clerical or administrative experience

**Knowledge/Skills/and Abilities Requirements:**

● Customer Focus: makes the customer and their needs their top priority and goes the extra mile to satisfy their customers. Demonstrates the ability to resolve customer problems. Technical expertise: understands the technical aspects of one's job. Effectively uses Microsoft office products in order to produce reports and documents. Demonstrates the ability to learn and master the scheduling system as appropriate Coachability: Receptive to feedback, willing to learn and embraces continuous improvement Accountability: Manages performance to meet expected results. Works to meet the internal/external customer requirements. Fiscal responsibility: Understands the insurance process and seeks to make the best decision/referral in the interest of the customer. Understands the relationship of the budget and resources to the strategic plan. Coaching: Shares information, advice and suggestions to help others to be more successful. Provides appropriate support and acts as a resource depending on the situation and capabilities of the employee. Conflict Resolution: Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people. Finds agreement on issues and follows through on implementation Solving Problems: Uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

**Job Details**

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: Oncology Return Patient Access

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $18.20 - $25.86 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



  • Chapel Hill, United States psg Full time

    Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. Summary:Performs duties of an Administrative Associate but with some authority to s Administrative, Specialist, Customer, Health, Healthcare, Staffing


  • Chapel Hill, North Carolina, United States TalentBurst Full time

    At TalentBurst, we are seeking an experienced and skilled Administrative Support Specialist to join our team. This role plays a crucial part in ensuring the smooth operation of our office by providing administrative support to our site.About the RoleThe successful candidate will act as a liaison between management and operating departments, ensuring that...


  • Chapel Hill, North Carolina, United States STANDARDS BASED SOLUTIONS CONSULTIN Full time

    Job SummaryWe are seeking a highly skilled Administrative Operations Specialist to join our team at Standards Based Solutions Consulting. This is a full-time position that requires strong organizational and communication skills.Key ResponsibilitiesBilling and Financial Management: Ensure accurate and timely billing, manage accounts payable, and maintain...


  • Chapel Hill, United States UNC Health Care Full time

    Job Description Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Under general supervision, the Administrative Specialist will coordinate appointments in the NC Cancer Hospital via our various clinics and the standard...


  • Chapel Hill, United States UNC Health Care Full time

    Job Description Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Under general supervision, the Administrative Specialist will coordinate appointments in the NC Cancer Hospital via our various clinics and the standard...


  • Chapel Hill, United States UNC Health Full time

    Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: The Division of Geriatric Medicine is hiring an Administrative Specialist to support our administrative operations. This position will provide administrative support, program coordination,...


  • Chapel Hill, United States UNC HEALTH Full time

    Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.Summary: The Division of Geriatric Medicine is hiring an Administrative Specialist to support our administrative operations. This position will provide administrative support, program coordination,...


  • Chapel Hill, United States UNC Health Care Full time

    Job Description Description The Operating Room is seeking an Administrative Specialist to work in a fast paced environment. This is a 40 hours per week position and qualifies for an extensive benefit package. Hours are 7:00a to 3:30pm Monday - Friday. The University of North Carolina Hospitals Main Operating Room has a 24-suite OR offering every...


  • Chapel Hill, United States UNC Health Care Full time

    Job Description Description Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Performs duties of an Administrative Associate but with some authority to step outside confines of established procedures. They are also considered the...


  • Chapel Hill, United States UNC Health Care Full time

    Job Description Description Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Performs duties of an Administrative Associate but with some authority to step outside confines of established procedures. They are also considered the...


  • Chapel Hill, North Carolina, United States UNC Health Care Full time

    About the Role">The Laboratory Specialist will be responsible for performing a variety of patient testing and administrative tasks in support of clinical activities in the UNCHCS. This position has responsibilities in the Central Processing, Bacteriology, and Special Microbiology sections of the laboratory.


  • Chapel Hill, North Carolina, United States University of North Carolina at Chapel Hill Full time

    At the University of North Carolina at Chapel Hill, we are seeking an experienced Administrative Support Associate to join our team in the Division of Diagnostic Sciences.About the RoleThis is a dynamic and fast-paced role that will play a vital part in supporting faculty, staff, and departmental operations. As an Administrative Support Associate, you will...


  • Chapel Hill, North Carolina, United States UNC Health Care Full time

    OverviewAt UNC Health Care, we are dedicated to improving the health and well-being of our patients and communities. Our team is seeking a highly skilled Senior Clinical Laboratory Specialist to join our Special Hematology Laboratory. Job DescriptionThe successful candidate will perform a variety of patient testing and administrative tasks in support of...


  • Chapel Hill, North Carolina, United States UNC Health Care Full time

    At UNC Health Care, we are committed to delivering exceptional patient care and improving the health and well-being of our diverse communities. We are seeking a skilled Critical Care Anesthesia Specialist to join our team in Chapel Hill, North Carolina.The estimated annual salary for this position is $159,660.00, based on a starting hourly rate of $76.76 per...


  • Chapel Hill, North Carolina, United States UNC Health Care Full time

    Join UNC Health Care, a leading organization with over 40,000 dedicated professionals committed to delivering exceptional patient care and improving the health and well-being of diverse communities. As a Clinical Support Specialist II, you will be an integral part of our team, providing essential support to professional caregivers, patients, and families.We...


  • Chapel Hill, North Carolina, United States UNC Health Care Full time

    Improve the health and well-being of diverse communities by joining UNC Health as a Diagnostic Imaging Specialist.About UNC HealthWe are an inclusive organization with over 40,000 employees who share a mission to provide exceptional patient care. Our team is dedicated to making a positive impact in the lives of our patients and their families.CompensationThe...


  • Chapel Hill, North Carolina, United States Accurate Staffing Consultants Full time

    Accurate Staffing Consultants is a leading travel nursing agency that offers exciting opportunities for skilled professionals like you.About the JobWe are currently seeking an experienced Nurse Infusion Specialist to join our team on a 13-week travel assignment in Chapel Hill, North Carolina. This is a fantastic opportunity to work with a renowned healthcare...


  • Chapel Hill, North Carolina, United States ProCare Therapy Full time

    Job OverviewWe are seeking a Child Development Specialist to join our team in Chapel Hill.Compensation and Benefits$65,000/year plus benefits package available.About the RoleConduct comprehensive psychological assessments and evaluations of students to inform individualized education plans (IEPs).Develop and implement evidence-based interventions to promote...


  • Chapel Hill, North Carolina, United States UNC Health Care Full time

    About the RoleWe are seeking a skilled and compassionate Certified Registered Nurse Anesthetist to join our team at UNC Health Care. As a Critical Care Anesthesia Specialist, you will play a vital role in providing high-quality patient care and contributing to the success of our department.Salary and BenefitsThe salary for this position is $141,400 -...


  • Chapel Hill, North Carolina, United States UNC Health Care Full time

    At UNC Health Care, we are committed to improving the health and well-being of our communities.This is an exciting opportunity for a Medical Laboratory Specialist to join our team in the Microbiology Laboratory. As a key member of our laboratory team, you will be responsible for performing a variety of patient testing and administrative tasks in support of...