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Director of Payroll Operations

4 months ago

Austin, United States Hanger, Inc. Full time

Why Us?

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Could This Be For You?

As the Director of Payroll Operations, you will report directly to the Vice President and Chief Accounting Officer within the Hanger Accounting and Finance Department, and will work closely with the HR, Accounting and IT organizations. In this critical role, you will directly manage, and provide strategic, tactical, and operational leadership for the development, and sustainment of systems, processes, and resources for enterprise payroll operations.

The Director of Payroll Operations will be instrumental in the design, administration and ongoing operational services of the payroll function, enabling efficient and effective ways to deliver standardized Payroll solutions to the entire organization. This role will be pivotal in building better value, improving operational efficiency and delivery of Payroll services.

As an impact player who ensures accuracy and accountability while facilitating change during a time of great transformation for our organization, your success in this role depends on your ability to build operational excellence through process and metrics while demonstrating strong leadership and career development of team members.

Your Impact

* Lead company-wide payroll processes to include interfaces between multiple systems
* Manage the Company's relationship with ADP, ensuring service delivery as it relates to compliance, contractual agreements, and service quality to the organization and its employees
* Responsible for the integration of Payroll technology related to employee services and Payroll transaction processing including long-term and short-term technology strategic efforts
* Manage the payroll and time management systems and processes at benchmark or above levels
* Effectively control and monitor the administration of all Payroll system transactional activities including internal and external reporting
* Manage monthly, quarterly, and yearly accounting processes to include close, reconciliation review, flux analysis and reporting
* Manage acquisition activity related to payroll
* Manage, plan and set customer service objectives and metrics for service delivery and transactional processing
* Conduct regular Payroll benchmarking to drive process improvements and deliverables
* Provide leadership and management oversight to all Payroll staff to implement and evaluate programs and plans that result in increased organizational efficiencies
* Act as a change agent and promote innovation and continual improvement
* Provide leadership and supervision of staff

Minimum Qualifications

To be formally considered for this key position within the team, you must have achieved all of the following required minimal qualifications:

* Bachelor's degree in Accounting, Business Administration or other related field preferred.
* 10+ years experience in Payroll to include 5+ years in a leadership role while managing teams
* Expertise in management, process design and practices
* Deep subject matter expertise in payroll systems including ADP and Oracle
* High priority placed on team work and delivering exceptional customer service
* Demonstrated critical thinking and effective problem solving skills
* Excellent verbal and written communication skills

The following is preferred:

* MBA or CPA

Additional Success Factors

* Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
* Keep the patient at the center of everything that you do, building lifelong trust.
* Foster open collaboration and constructive dialogue with everyone around you.
* Continuously innovate new solutions, influencing and responding to change.
* Focus on superior outcomes, and calibrate work processes for outstanding results.

Our Investment in You

* Competitive Compensation Packages
* 8 Paid National Holidays & 4 additional Floating Holidays
* PTO that includes Vacation and Sick time
* Medical, Dental, and Vision Benefits
* 401k Savings and Retirement Plan
* Paid Parental Bonding Leave for New Parents
* Flexible Work Schedules and Part-time Opportunities
* Generous Employee Referral Bonus Program
* Mentorship Programs- Mentor and Mentee
* Student Loan Repayment Assistance by Location
* Relocation Assistance
* Regional & National traveling CPO/CO/CP opportunities
* Volunteering for Local and National events such as Hanger's BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

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