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(DME) Medical Equipment Coordinator
4 months ago
Medical Equipment Coordinator
Position information
Title: Medical Equipment Coordinator
Facility: Fidelity Health Care
Premier Health Mission, Vision, and Values
The Premier Health Mission
We will build healthier communities with others who share our commitment to provide high-quality, cost-competitive health care services.
The Premier Health Vision
Patients, physicians, and employees will choose Premier Health over any other health care provider in Southwestern Ohio. We will earn their choice, and grow our market leadership by anticipating their needs and exceeding their expectations.
§ Patients and their families will choose us for our quality outcomes and compassionate care at a competitive price.
§ Physicians will choose us as collaborative partners for our easy, efficient practice environment and with a shared passion for high-quality medical outcomes.
§ Our employees will choose us as a great place to work, learn and build a career.
The Premier Health Values
§ RESPECT each person's dignity.
§ Act with INTEGRITY to do the right thing in all aspects of our responsibilities.
§ Serve with COMPASSION that embraces each individual's concerns and hopes.
§ Commit to EXCELLENCE as measured to the highest level of performance.
Position Summary
General Summary/Responsibilities:
The Medical Equipment Coordinator interacts with all referral sources, customers and A/R department with daily operational needs.
Scope/Span of Control: N/A
Supervisory Responsibilities (if applicable)
Supervises FTEs: No
Number of FTEs Supervised: N/A
Exercises full management authority including performance reviews, discipline, termination and personnel hiring No
Fiscal Responsibilities (if applicable)
Annual Revenue in Dollars: N/A
Annual Expense in Dollars: N/A
Financial Accountability: N/A
Population Served
Age of Population Served - Choose all that apply
☐ Infant (birth - less than 1 year)
☐ Pediatric/Adolescent (1 - less than 18 years)
☐ Adult (18 - 64 years)
☐ Geriatric (65 years & older)
☐ All Age Groups (Birth & Above)
☒ Not Applicable
Qualifications
Education
Minimum Level of Education Required: High School completion / GED
Additional requirements:
§ Type of degree: N/A
§ Area of study or major: N/A
§ Preferred educational qualifications: N/A
§ Position specific testing requirement: N/A
Licensure/Certification/Registration
N/A
Experience
Minimum Level of Experience Required: 1 - 3 years of job-related experience
Prior job title or occupational experience: At least two years of related experience is required.
Prior specific functional responsibilities: N/A
Preferred experience: N/A
Other experience requirements: N/A
Knowledge/Skills
§ Excellent customer service skills required.
Physical Requirements & Working Conditions
Physical Requirements:
Pulling
1 - Rarely (0% - 10%)
Standing
2 - Occasionally (11% - 40%)
Other sounds
3 - Frequently (41% - 75%)
Twisting
2 - Occasionally (11% - 40%)
Reaching
2 - Occasionally (11% - 40%)
Visual Acuity Near
3 - Frequently (41% - 75%)
Walking
2 - Occasionally (11% - 40%)
Manual Dexterity
2 - Occasionally (11% - 40%)
Visual Acuity Far
3 - Frequently (41% - 75%)
Sitting
3 - Frequently (41% - 75%)
Use both hands
3 - Frequently (41% - 75%)
Vision Color
2 - Occasionally (11% - 40%)
Pushing
1 - Rarely (0% - 10%)
Talking
3 - Frequently (41% - 75%)
Concentrating
3 - Frequently (41% - 75%)
Climbing
1 - Rarely (0% - 10%)
Lifting 10 pounds
1 - Rarely (0% - 10%)
Reading
4 - Consistently (76% - 100%)
Kneeling
1 - Rarely (0% - 10%)
Normal hearing both ears
3 - Frequently (41% - 75%)
Thinking
4 - Consistently (76% - 100%)
Working Conditions:
1. General office environment.
2. Climate controlled environment.
3. May work some evenings and weekend hours to complete projects or meet the needs of the department.
4. May be required to work overtime as defined by the needs of the department.
Organizational Standards
§ Responds to telephone, fax and EDI inquiries and orders from referral sources and homecare patients. Documents referral requests for coordination of care. Provides information on equipment, supplies and services. May assist walk-up patients with the selection of equipment, supplies and services.
§ Demonstrates professional etiquette and courtesy when interfacing with customers. Resolves patient/customer complaints by identifying problems and coordinating appropriate corrective action.
§ Assesses patient needs and promotes company products and services.
§ Complies with and adheres to all regulatory compliance areas, policies and procedures, and "best practices".
§ Practices regular and consistent attendance and punctuality.
Essential Duties & Functions
Essential Duties & Functions:
The incumbent will interface with all levels of personnel. He/she must meet the needs of all referral sources, customers, as well as assist the billing department with reimbursement needs.
Other Duties & Functions:
As assigned
The above duties and responsibilities may be essential job functions subject to reasonable accommodations. All job requirements listed include the minimum knowledge, skills, and/or ability deemed necessary to perform the job proficiently. This job description is not to be constructed as an exhausted statement of duties, responsibilities, and requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodations.
