Current jobs related to Front Office Supervisor - Louisville - Highgate Hotels

  • Front Office Supervisor

    3 weeks ago

    Louisville, Kentucky, United States University of Louisville Physicians Full time

    Position Overview:We are seeking a dedicated and experienced individual for the role of Front Office Supervisor at UofL Physicians. This position plays a crucial role in managing the daily operations of our front office, ensuring a seamless experience for both patients and staff.Key Responsibilities:1. Oversee front office staff and coordinate daily...

  • Supervisor, Front Office

    1 month ago

    Louisville, United States UofL Health Full time

    Overview: We are hiring at UofL Physicians: Supervisor, Front Office Location: Lions Eye Center 301 E. Muhammed Ali Louisville, Kentucky 40202 About Us UofL Physicians is one of the largest, multi-specialty physician practices in the Kentuckiana region. With over 700 providers, 200 practice locations and 78 specialties, UofL Physicians academic and...

  • Medical Front Office Supervisor

    1 week ago

    Louisville, Kentucky, United States UofL Health Full time

    Job SummaryWe are seeking a highly skilled and experienced Medical Front Office Supervisor to oversee the duties of our front office and call center staff. The successful candidate will be responsible for ensuring the smooth operation of our medical front office, providing exceptional patient care, and maintaining the highest level of professionalism.Key...

  • Front Office Operations Supervisor

    3 weeks ago

    Louisville, Kentucky, United States UofL Health Full time

    Position Overview:Role: Supervisor, Front OfficeCompany: UofL HealthAbout UofL Health:UofL Health stands as a prominent multi-specialty medical practice in the Kentuckiana area, comprising over 700 healthcare providers across 200 locations, offering a wide array of 78 specialties. Our team of academic and community physicians is dedicated to delivering...

  • Front Office Operations Supervisor

    3 weeks ago

    Louisville, Kentucky, United States UofL Health Full time

    Position Overview:Role: Supervisor, Front OfficeCompany: UofL HealthAbout UofL Health:UofL Health stands as a prominent multi-specialty medical practice in the Kentuckiana area, comprising over 700 healthcare providers across 200 locations and 78 specialties. Our dedicated team, including academic and community physicians, is committed to delivering...

  • Front Office Operations Supervisor

    3 weeks ago

    Louisville, Kentucky, United States UofL Health Full time

    Position Overview:Role: Supervisor, Front OfficeAbout UofL Health:UofL Health is a prominent multi-specialty healthcare provider in the Kentuckiana area, encompassing a vast network of over 700 healthcare professionals across 200 locations and 78 specialties. Our team is dedicated to delivering exceptional care to patients of all ages, from children to...

  • Front Desk Supervisor

    2 months ago

    Louisville, United States AJS Hotels Full time

    Job DescriptionJob DescriptionJob descriptionEmbassy Suites by Hilton has perfected the full-service, upscale, all-suite hotel. Built on a long-standing legacy that is both inviting and comfortable, Embassy Suites properties provide guests with More Reasons to Stay, offering open-air atriums, complimentary cooked-to-order breakfast, spacious two-room suites...

  • Front Office Manager

    1 week ago

    Louisville, Kentucky, United States commonwealth Hotels Full time

    About Commonwealth HotelsCommonwealth Hotels is a leading hospitality management company that prides itself on delivering exceptional guest experiences through its commitment to quality, service, and innovation.Job SummaryWe are seeking a highly skilled and experienced Front Office Manager to join our team at the Residence Inn Louisville Airport. As a key...

  • Front Desk Supervisor

    2 weeks ago

    Louisville, Kentucky, United States Holiday Inn Express & Suites Louisville Downtown Full time

    Job SummaryWe are seeking a highly skilled and experienced Hotel Front Office Manager to join our team at Holiday Inn Express & Suites Louisville Downtown. As a key member of our hotel staff, you will be responsible for overseeing the front desk operations and ensuring that our guests receive exceptional service.Key ResponsibilitiesCompile and analyze...

  • Front Desk Supervisor

    2 weeks ago

    Louisville, Kentucky, United States commonwealth Hotels Full time

    Job SummaryCommonwealth Hotels is seeking a highly skilled and experienced Hotel Front Office Manager to lead our Front Desk team at Springhill Suites Louisville Airport. As a key member of our hotel management team, you will be responsible for maintaining the highest level of customer service, ensuring seamless day-to-day operations, and driving revenue...

  • Front Office Coordinator

    2 months ago

    Louisville, United States Schulte Family Dentistry Full time

    Job DescriptionJob DescriptionAre you a highly organized and detail-oriented person looking for a supportive environment to grow a rewarding administrative career? If so, you're in luck! At Schulte Family Dentistry, we're hiring a full-time Front Office Coordinator to help keep our job calendar full, our appointments organized, and our office running...

  • Front Office Manager

    1 month ago

    Louisville, United States commonwealth Hotels Full time

    Description Position at Residence Inn Louisville Airport Come Join Our Team! Commonwealth Hotels, LLC. is a superior hospitality management company with a "world-class" culture. We are a leading franchisee, committed to providing outstanding services to our guests through attention to detail, with integrity, pride, and intensity. Currently we are...

  • Front Desk Supervisor

    3 months ago

    Louisville, United States White Lodging Full time

    **Front Desk Supervisor** **Job Description** Summary: Responsible for assisting in the supervision and control of the Front Desk and completion of administrative tasks. Responsibilities * Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. Know and live the mission and the White Lodging/brand...

  • Hotel Front Office Manager

    2 months ago

    Louisville, United States Holiday Inn Express & Suites Louisville Downtown Full time

    Job DescriptionJob DescriptionAre you a dedicated individual with a minimum of one year of hotel management experience? We are currently looking for a Hotel Front Office Manager for our property in Louisville, KY, US.Your primary duty will involve supervising the front desk operations to ensure our guests enjoy a memorable stay. Serving as the initial point...

  • Dental Front Office Coordinator

    3 weeks ago

    Louisville, United States Heartland Dental Full time

    Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team...

  • Healthcare Front Office Coordinator

    3 weeks ago

    Louisville, Kentucky, United States Acuity Professional Placement Solutions Full time

    Location: Louisville, Kentucky Type: Direct Hire Job Healthcare Front Office Coordinator We are in search of a dedicated Healthcare Front Office Coordinator for a full-time role within our esteemed practice in Louisville, KY. Our ideal candidate will be passionate about enhancing the standard of healthcare and patient satisfaction. We believe in...

  • Dental Front Office Coordinator

    3 weeks ago

    Louisville, United States Brownsboro Station Dental Care Full time

     Why Heartland Dental?Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture.  As a Business Assistant, you’ll work in an environment that encourages learning, team...

  • Dental Front Office Coordinator

    3 weeks ago

    Louisville, United States Brownsboro Station Dental Care Full time

     Why Heartland Dental?Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture.  As a Business Assistant, you’ll work in an environment that encourages learning, team...

  • Dental Front Office Coordinator

    3 weeks ago

    Louisville, United States Brownsboro Station Dental Care Full time

     Why Heartland Dental?Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture.  As a Business Assistant, you’ll work in an environment that encourages learning, team...

  • Dental Front Office Coordinator

    4 weeks ago

    Louisville, United States Dental Care at Cedar Crossing Full time

    Why Heartland Dental?Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture.  As a Business Assistant, you’ll work in an environment that encourages learning, team...

Front Office Supervisor

4 months ago

Louisville, United States Highgate Hotels Full time

Compensation Type

Hourly

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location

La Quinta Denver - Louisville / Boulder

902 W Dillon RoadLouisville, CO 80027

Overview

The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Responsibilities

* Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
* Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
* Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
* Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
* Review Front Office log and Trace File daily.
* Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
* Follow all cash handling and credit policies.
* Be aware of all rates, packages and special promotions as listed in the Red Book.
* Be familiar with all in-house groups.
* Be aware of closed out and restricted dates.
* Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
* Be familiar with hospitality terminology.
* Have knowledge of emergency procedures and assist as needed.
* Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees.
* Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
* Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
* Be able to complete a bucket check, room rate verification report, and housekeeping report.
* Balance and prepare individual paperwork for closing of shift according to hotel standards.
* Maintain and market promotions and guest programs.
* Maintain a clean work area.
* Assist guests with safe deposit boxes.

Qualifications

* College course work in related field helpful.
* Experience in a hotel or a related field preferred.
* High School diploma or equivalent required.
* Computer experience required.
* Customer Services experience preferred.
* Flexible and long hours sometimes required.
* Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
* Ability to stand during entire shift.
* Maintain a warm and friendly demeanor at all times. Supervise all team members in their respective roles at the Front Office.
* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
* Must be able to multitask and prioritize departmental functions to meet deadlines.
* Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
* Attend all hotel required meetings and trainings.
* Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
* Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
* Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
* Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
* Must be able to cross-train in other hotel related areas.
* Must be able to maintain confidentiality of information.
* Must be able to show initiative, including anticipating guest or operational needs.
* Perform other duties as requested by management.
* Pay $20.00/Hr commensurate with prior experience.
* In addition to travel discounts at all our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage as well as dental, vision, and supplemental benefits to full-time associates. Retirement 401k program is to both full-time & part-time staff who qualify.