Supervisor, Application Processing

1 week ago

Groveport, United States Forward Air Full time

Position: Supervisor, Application Processing

Location: Columbus, OH

Job Description:

The Supervisor, Application Processing is responsible for managing and qualifying Commercial Driver License (CDL) drivers during the recruitment cycle, ensuring full compliancy with USDOT regulations. The successful candidate will lead our team of processors and oversee the seamless processing of applications received from the recruiting team, ensuring accuracy and adherence to all regulatory requirements. The Supervisor will process and have a strong knowledge base of USDOT and FMCSA rules and regulations for driver qualification. They will be committed to leading the team to process applications as quickly and efficiently as possible while partnering with our safety team to ensure all risk items are identified and fully investigated to mitigate as much qualification risk as possible.

Core Responsibilities & Duties:

* Provide leadership and direction to a team of four application processors, fostering a collaborative and efficient working environment. Offer support, guidance, and training as needed to ensure the team meets performance goals
* Oversee the intake and processing of commercial driver applications, including verifying completeness, accuracy, and compliance with USDOT regulations. Ensure all necessary documentation is obtained and maintained
* Ensure strict adherence to USDOT regulations and company policies throughout the application processing workflow. Verify driving records, conduct background checks, and manage drug testing procedures in accordance with regulatory standards
* Coordinate with internal departments to generate reports and documentation required for driver qualification. Ensure all necessary reports are completed accurately and submitted in a timely manner.
* Implement quality control measures to review and validate the accuracy and completeness of driver applications and associated documentation, identifying and addressing any discrepancies or issues promptly
* Serve as the primary point of contact for inquiries related to driver application processing, liaising effectively with internal stakeholders and external partners as needed to facilitate smooth operations
* Monitor team performance metrics and individual productivity to identify areas for improvement
* Implement strategies to optimize efficiency and meet processing deadlines
* Provide ongoing training and development opportunities for team members to enhance their skills and knowledge of motor carrier regulations and application processing procedures
* Foster a culture of continuous learning and improvement within the team
* Address and resolve any escalated issues or concerns related to driver application processing in a timely and effective manner
* Work collaboratively with team members and other departments to find solutions and prevent recurrence
* Continuously evaluate existing processes and workflows to identify opportunities for streamlining and efficiency gains
* Implement improvements and best practices to enhance the overall effectiveness of the application processing function
* Other duties as assigned

Qualifications:

* Bachelor's degree in business administration, logistics, or a related field preferred
* Minimum of 3 years of experience in driver application processing or a similar role within the transportation industry
* Strong understanding of USDOT regulations and motor carrier compliance requirements
* Excellent leadership and team management skills, with a focus on fostering collaboration and accountability
* Exceptional organizational and time management abilities, with a keen attention to detail
* Effective communication skills, both verbal and written, with the ability to interact professionally with internal and external stakeholders
* Proficiency in Microsoft Office Suite and other relevant software applications used for application processing and reporting
* Ability to thrive in a fast-paced, deadline-driven environment while maintaining a high level of accuracy and compliance

Skills:

* The ideal candidate will possess a "can do" attitude with a "will do" work ethic
* Demonstrate excellent negotiation skills to deal effectively with individuals and groups within and outside the organization
* Must have the ability to work in a fast paced/high volume sales environment
* Recruiting/Sales leadership experience within the transportation industry

Forward Air is an Equal Opportunity employer.

#IND

  • Supervisor, Application Processing

    1 week ago

    Groveport, United States Forward Air Solutions Full time

    Provide leadership and direction to a team of four application processors, fostering a collaborative and efficient working environment. Offer support, guidance, and training as needed to ensure the team meets performance goals Oversee the intake and Processing, Application, Supervisor, Transportation, Sales Leader, Commercial Driver, Technology, Airline

  • Supervisor, Application Processing

    5 hours ago

    Groveport, United States Forward Air Solutions Full time

    Provide leadership and direction to a team of four application processors, fostering a collaborative and efficient working environment. Offer support, guidance, and training as needed to ensure the team meets performance goals Oversee the intake and Processing, Application, Supervisor, Transportation, Sales Leader, Commercial Driver, Technology, Airline...

  • Warehouse Supervisor Manager

    3 months ago

    Groveport, United States Randstad USA Full time

    Job DescriptionJob DescriptionJob Summary: We are seeking an experienced and motivated Warehouse Supervisor to oversee our warehouse operations. The ideal candidate will be responsible for supervising daily warehouse activities, maintaining inventory accuracy, and ensuring the smooth and efficient movement of products. This role requires a hands-on leader...

  • Operations Supervisor

    6 months ago

    Groveport, United States Performance Team Full time

    Summary: Supervises and coordinates activities of workers concerned with ordering, receiving, storing, inventorying, issuing, and shipping materials, supplies, tools, equipment, and parts, in stockroom, warehouse, or yard by performing the following duties. Essential Duties and Responsibilities: Reviews inbound appointment log and open order...

  • Production Supervisor: Leadership Role for a Dynamic Team

    1 week ago

    Groveport, Ohio, United States KDCONE Full time

    Job OverviewWe are seeking an experienced Production Supervisor to lead our team at KDC/ONE, a leading global provider of value-added solutions in the beauty, personal care, and home care categories.ResponsibilitiesLeverage your leadership skills to manage and direct the work of up to 35 non-exempt employees, ensuring high levels of employee engagement,...

  • Warehouse Operations Supervisor

    2 weeks ago

    Groveport, United States Xpedient Logistics Full time

    Job DescriptionJob DescriptionThe bilingual in English and Spanish, second shift Warehouse Operations Supervisor will be responsible to provide leadership with the ability to direct a workforce in the fulfillment of orders for multiple clients. The operation serves a large client that has various levels of inbound and outbound work depending on volume...

  • Manufacturing Supervisor

    4 weeks ago

    Groveport, United States KDCONE Full time

    Production Supervisor - Weekend Shift AM 7a-7p and PM 7p-7a.   Kdc/one is growing at our Groveport, Ohio location. As part of the kdc/one network, we are the leading best-in-class producer of beauty and personal care products! Our Groveport location is accessible with an easy commute located on RT. 33/Hamilton Rd.  We offer excellent opportunities for...

  • Warehouse Supervisor

    6 days ago

    Groveport, United States La-Z-Boy Inc. Full time

    Job DescriptionJob DescriptionComfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.If you are ready to...

  • Distribution Supervisor-3rd Shift

    5 months ago

    Groveport, United States Boar’s Head Brand Full time

    Description : Responsibilities: Communicate/Coordinate/Supervise department’s daily activity to meet goals and objectives. Ensure that employees and departments adhere to Standard Operating Requirements (SOP’s). Effective communication with all customers (internal and external) Train lead persons in all job requirements including supervisory...

  • Patient Services Rep/ Phlebotomist

    5 months ago

    Groveport, United States MAKO Medical Full time

    •Collect specimens according to established procedures. This includes, but not limited to: drug screens,blood samples, processing pathology and cytology samples.• Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.•Responsible for completing all data...

  • Housekeeping

    3 months ago

    Groveport, United States Kenco Group Full time

    About the Position The Janitor/Housekeeping is responsible for keeping warehouse or distribution center and offices clean. Functions •Perform heavy cleaning duties such as cleaning floors by vacuuming and mopping. •May be required to operate a floor sweeper •Keep walkways free of debris and spills •Clean office windows and glass surfaces in...

  • Civil3D Designer

    2 weeks ago

    Groveport, United States Insight Global Full time

    Insight Global is looking for a CAD Designer for a consulting firm located near Columbus, OH. This firm specializes in supporting clients looking to construct natural gas pipelines. Duties Include:Work in multi-discipline, collaborative team environmentsWork alongside engineers, surveyors, environmental scientists, GIS professionals, operations supervisors,...

  • Administrative Asst Sr

    6 days ago

    Groveport, United States American Electric Power Full time

    **Job Posting End Date** 12-14-2024 Please note the job posting will close on the day before the posting end date **Job Summary** Responsible for performing administrative support duties within the assigned area. Responsibilities are specific to the organizational unit (i.e. region, district, department, plant, etc.) and, when prepared by the business...

  • Import / Export Specialist II

    2 weeks ago

    Groveport, United States CEVA Logistics U.S., Inc. fka TNT Logistics North Full time

    YOUR ROLE Are you known for your attention to detail and excellent customer service? Are you passionate about identifying and processing efficient shipment logistics? If so, we have an opportunity that would allow you to provide a vital service for processing Inbound or Outbound shipments, with an emphasis on preparing, tracking and maintaining important...

  • Civil3D Designer

    4 weeks ago

    groveport, United States Insight Global Full time

    Insight Global is looking for a CAD Designer for a consulting firm located near Columbus, OH. This firm specializes in supporting clients looking to construct natural gas pipelines. Duties Include:Work in multi-discipline, collaborative team environmentsWork alongside engineers, surveyors, environmental scientists, GIS professionals, operations supervisors,...

  • Civil3D Designer

    2 months ago

    Groveport, United States Insight Global Full time

    Insight Global is looking for a CAD Designer for a consulting firm located near Columbus, OH. This firm specializes in supporting clients looking to construct natural gas pipelines. Duties Include:Work in multi-discipline, collaborative team environmentsWork alongside engineers, surveyors, environmental scientists, GIS professionals, operations supervisors,...

  • Civil3D Designer

    2 months ago

    Groveport, United States Insight Global Full time

    Insight Global is looking for a CAD Designer for a consulting firm located near Columbus, OH. This firm specializes in supporting clients looking to construct natural gas pipelines. Duties Include:Work in multi-discipline, collaborative team environmentsWork alongside engineers, surveyors, environmental scientists, GIS professionals, operations supervisors,...

  • Civil3D Designer

    2 months ago

    groveport, United States Insight Global Full time

    Insight Global is looking for a CAD Designer for a consulting firm located near Columbus, OH. This firm specializes in supporting clients looking to construct natural gas pipelines. Duties Include:Work in multi-discipline, collaborative team environmentsWork alongside engineers, surveyors, environmental scientists, GIS professionals, operations supervisors,...

  • Maintenance Planner

    4 days ago

    Groveport, United States Michael Foods Inc. Full time

    Maintenance Planner at Michael Foods Inc. summary: The Maintenance Planner at Michael Foods, Inc. is responsible for job planning and scheduling support for Operations and Maintenance at the West Jefferson facility. This role includes developing detailed work packages, prioritizing work orders, and coordinating schedules while ensuring adherence to...

  • Michael Foods Inc. | Maintenance Planner

    20 hours ago

    groveport, United States Michael Foods Inc. Full time

    Maintenance Planner at Michael Foods Inc. summary: The Maintenance Planner at Michael Foods, Inc. is responsible for job planning and scheduling support for Operations and Maintenance at the West Jefferson facility. This role includes developing detailed work packages, prioritizing work orders, and coordinating schedules while ensuring adherence to...