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Revenue Operations Lead
4 months ago
The Revenue Operations Lead will play a pivotal role in optimizing revenue generation processes, driving efficiency, and facilitating cross-functional collaboration within the organization. With a strong focus on analytics and project management, this role will be responsible for implementing strategies to streamline sales and marketing operations, ultimately maximizing revenue growth.
You will be responsible for providing internal support to our Sales Department. This role will work closely with members of Sales, Revenue, Legal, Customer Success, and Information Systems departments daily. The ideal candidate will have experience with SalesForce.com and previously worked at another Software as a Service (SaaS) company. This role requires someone that is well-organized, analytical and an excellent team player, focused on scaling a sales organization and improving performance.
Role & Responsibilities:
* Revenue Analytics:
* Develop dashboards and reports to provide visibility into sales performance, pipeline health, customer retention, and revenue forecasts for the sales team and leadership.
* Utilize data analysis and reporting tools to track key revenue metrics, identify trends, and generate actionable insights.
* Process Optimization and Project Management:
* Identify areas for process improvement and efficiency gains across revenue-generating functions.
* Develop and implement standardized processes and best practices to streamline workflows and enhance operational scalability.
* Lead cross-functional projects aimed at driving revenue growth and improving operational efficiency.
* Define project scope, objectives, and success criteria, and develop project plans and timelines.
* Coordinate resources, manage stakeholders, and track progress to ensure timely delivery and successful implementation.
* Technology Enablement
* Provide training and support to users on CRM, to maximize adoption and utilization.
REQUIREMENTS
* Highly self-motivated with exceptional attention to detail.
* Works well under pressure, with a high degree of adaptability and flexibility in a fast-paced, rapidly changing environment.
* Strong time management/prioritization skills.
* Strong analytical skills.
* Excellent oral and written communication skills.
* Proficiency with Microsoft Office (Outlook, Word, PowerPoint) and strong Excel skills required.
* SalesForce.com required.
* CPQ tool experience preferred.
* Must be service oriented and have a great attitude.
* 5+ years of experience in sales operations and/or business systems.
* High-tech company experience (SaaS model and/or start-up company) is an advantage.
As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
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