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Event Services Intern| Mullins Center

4 months ago

Amherst, United States Oakview Group Full time

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.

Overview

This position will have the opportunity to learn and get a hands-on look at the planning and execution of various Mullins Center events. Will get insight on event staffing, event security, and event management for events including sporting events, concerts, & family shows.

This role will pay an hourly wage of $17.50.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

job expires 6/30/2024

Responsibilities

* Gets insight to all Event Service activities for events at the Mullins Center, including planning, set-up procedures, event staffing, security, and post event billing.
* Learn and ensure all laws, codes, ordinances, policies, procedures, risk management, safety precautions, rules/regulations, & emergency procedures are followed by working alongside the Event Manager
* Resolves problems in a timely manner; analyzes and gathers information and identifies alternative solutions quickly & effectively
* Participate in formulating and administrating company policies and developing long-range goals and objectives for the Guest Services department
* Prepare staffing estimates and complete settlement bills for accounting when necessary
* Assist with scheduling staff and ensuring events are staffed appropriately based on estimated attendance
* Assist with shift changes, payroll issues and scheduling questions
* Be present for majority of the Mullins Center events

Qualifications

* Current student or recent graduate from a university program in venue management, event management, sport management, or related field
* Previous experience coordinating events/programs preferred
* Must be detail oriented, have strong organizational skills, and demonstrated written, verbal skills.
* Exemplary customer service skills with the ability to handle multiple tasks and priorities simultaneously.
* Must possess strong leadership skills and be a team player.
* Able to work various hours, including daytime office hours, holidays, evenings and weekends.
* Proficient computer skills including Windows, Outlook, Word, Power Point, and Excel.

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.