Member Services Concierge
1 week ago
Nantucket Golf Club is located on Nantucket Island, 30 miles out to sea off the coast of Cape Cod, MA. Nantucket has been ranked as the "best island" and "top island" of the US and the World. It is a beautiful place to live or spend a summer NGC was founded with a vision of creating a world premier immersion experience rooted in the tenants of the game of golf. Built on land shaped by the sea, the award winning Rees Jones designed course uses the natural contours of Nantucket Island to create a classic route that captures the spirit of the game and of the country's great golf clubs. It is with this spirit of excellence, and appreciation of the unique and historic Nantucket Island environment, that we look to provide a relaxed but refined experience for our members and their guests. Since its inception, Nantucket Golf Club has become not only the one of the top clubs on Nantucket Island, but one of the most exclusive clubs on the East Coast.
Nantucket Golf Club looks for candidates that want to work hard and simply be the very best at their job. We want people who strive to stretch their individual performance and inspire others through their passion for service. If that sounds like you or someone you know, we'd love to hear from you.
Our pay is very competitive and benefits vary for seasonal or year-round staff. All our staff enjoy the fulfillment of working with a great team in a beautiful location, but those who enjoy golf have the opportunity to play and practice on our world-class course. We offer subsidized housing in our on-property dormitory or in shared off-site residential houses, an employee meal program, uniform, staff golf clinics, and discounts in our golf shop. In addition, we offer a 401K plan to returning employees who meet eligibility requirements. Traditional full benefit packages are available for full-time, year-round staff.
Position
Member Services Concierge
Description
Position Title: Member Services Concierge
Reports To: Director of Member Services
Department: Member Services
Employment Dates: Temporary Seasonal; Mid-May through Mid-October
Purpose of Position: Under the direction of the Director of Member Services, the Member Services Concierge is a non-exempt temporary seasonal position responsible for providing concierge services to members and their guests. Ensures the highest level of service as meets expectations of Club members. Performs all work in accordance with essential functions and responsibilities as described below and in the spirit of the Club's mission and vision.
Responsibilities:
Duties shall include but not be limited to:
- Anticipates and fulfills members and their guests' needs and requests within the guidelines of Nantucket Golf Club. Cultivates a professional relationship with members, creating a welcoming 'home away from home' environment, and providing expert service with exceptional responsiveness.
- Provides personal services of the highest level that may include, but not limited, to restaurant reservations, recreation requests, transportation arrangements, and simple office needs such as shipping and copying. Is knowledgeable of local current attractions and events. Arranges, suggests, recommends, books, and confirms deliverable services.
- Under the direction of Director of Member Services, assures prompt and positive action on any complaints, questions, concerns and suggestions and keeps them informed of same.
- Answers phones using professional phone etiquette in handling member requests.
- Under the direction of Director of Member Services, professionally, respectfully, and tactfully enforces Club policies with members, as needed.
- Checks members and guest into the Cottages, ensuring they are comfortable and that any requests are met. Coordinates reservation requests with the Director of Member Services.
- Assists the Director of Member Services and Catering & Events Manager in planning and conducting special events, such as on and off-site member parties, golf outings, and Club tournaments.
- Responsible for the correct appearance and cleanliness of Lobby and Ladies Locker Room areas. Informs Housekeeping and Director of Member Services of cleaning and maintenance concerns.
- Takes dining room reservations, as needed in coordination with Food and Beverage management and guides the reservations schedules mindful of capacities. Is knowledgeable of, and accommodates members' preferences.
- Stays aware of who is on Club property. Coordinates members and guests arrivals and departures with Valet.
- Secures Clubhouse areas as designated. Follows Club safety and security procedures.
- Assists with preparation and delivery of daily and weekly Member Services reports under the direction of the Director of Member Services.
- Performs other duties as designated by the Director of Member Services.
Position Requirements
Qualifications:
- Requires a polished and professional demeanor in manner and appearance.
- Ability to use independent judgment to handle any member services matters in satisfactory manner.
- Ability to be detail-oriented while maintaining thorough follow-through.
- Ability to multi-task and to work well under pressure.
- Thorough understanding of service expectations and standards.
- Computer skills (Google Docs, Microsoft Word, Microsoft Excel and Outlook)
- Excellent written and oral communication skills.
- Strong organizational and interpersonal skills with an aptitude for memorization.
Experience/Education:
- Prior hospitality experience, preferred. Some higher education or vocational training specializing in the hospitality industry desired.
- Knowledge of Nantucket preferred.
Work Environment and Physical Demands:
- Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
- Requires grasping, writing, standing, sitting, walking, repetitive motions, lifting, bending, reaching, and visual acuity.
- Requires communicating effectively with members, guests, and supervisors.
- Requires manual dexterity to use and operate all necessary equipment.
- Requires occasional exposure to tobacco smoke.
Projected Work Schedule:
Periodic weekend and/or evening work is expected, especially during peak season times. Must be available to work a minimum five-day work week. Peak season hours may average over 40 hours per week with fewer hours during non-peak times. Any request or anticipated absence from the agreed schedule requires prior approval from the Director of Member Services
Full-Time/Part-Time
Seasonal
Exempt/Non-Exempt
Non-Exempt
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Seasonal
May 17 - October 14
This position is currently accepting applications.
-
Member Services Concierge
3 weeks ago
Nantucket, United States Nantucket Golf Club Inc Full timeAbout the Organization Nantucket Golf Club is located on Nantucket Island, 30 miles out to sea off the coast of Cape Cod, MA. Nantucket has been ranked as the "best island" and "top island" of the US and the World. It is a beautiful place to live or spend a summer! NGC was founded with a vision of creating a world premier immersion experience rooted in the...
-
Member Services Concierge
3 weeks ago
Nantucket, United States Nantucket Golf Club Inc Full timeAbout the Organization Nantucket Golf Club is located on Nantucket Island, 30 miles out to sea off the coast of Cape Cod, MA. Nantucket has been ranked as the "best island" and "top island" of the US and the World. It is a beautiful place to live or spend a summer! NGC was founded with a vision of creating a world premier immersion experience rooted in the...
-
Member Services Concierge
4 weeks ago
Nantucket, United States Nantucket Golf Club Inc Full timeAbout the Organization Nantucket Golf Club is located on Nantucket Island, 30 miles out to sea off the coast of Cape Cod, MA. Nantucket has been ranked as the "best island" and "top island" of the US and the World. It is a beautiful place to live or spend a summer! NGC was founded with a vision of creating a world premier immersion experience rooted in the...
-
Nantucket Golf Club Concierge Professional
6 days ago
Nantucket, Massachusetts, United States Nantucket Golf Club Inc Full timeWe are seeking a highly skilled Member Services Concierge to join our team at Nantucket Golf Club Inc.About the OpportunityAs a Member Services Concierge, you will be responsible for providing exceptional service to our members and their guests. This is a seasonal position that requires a polished and professional demeanor, as well as excellent communication...
-
Nurse Recruiter
6 days ago
Nantucket, Massachusetts, United States Emerald Health Services Full timeEmerald Health ServicesSeeking a skilled and dedicated Registered Nurse (RN) to fill an exciting opportunity as a Travel Nurse at one of our esteemed facilities. This position offers a unique blend of challenge and reward, with the potential for personal and professional growth.About the Job:We are currently seeking a qualified RN for a 13-week assignment in...
-
Nantucket, Massachusetts, United States TotalMed Allied Full timeTotalMed Allied is a leading healthcare staffing agency seeking a dedicated and skilled Ultrasound Technologist for a travel job in Massachusetts. This exciting opportunity offers a chance to work with a talented team, develop new skills, and explore the country.About TotalMed AlliedWe are a forward-thinking company that prioritizes the needs of our...
-
Travel Therapist Specialist
6 days ago
Nantucket, Massachusetts, United States TotalMed Allied Full timeTotalMed Allied is seeking a travel Physical Therapist for a short-term assignment in Massachusetts.About the JobSpecialty: Physical TherapyDuration: 13 weeksShift: 10 hours, daysEmployment Type: TravelThe successful candidate will provide high-quality patient care and work collaboratively with our team to achieve excellent outcomes.About TotalMed AlliedWe...
-
Warehouse Team Member
7 days ago
Nantucket, Massachusetts, United States United Parcel Service Full timeWe're looking for a skilled and detail-oriented Warehouse Team Member to join our team on a seasonal basis. As a Package Handler, you'll be responsible for loading and unloading packages in and out of UPS trailers or our signature brown trucks.About the RoleThis is a great opportunity for individuals who are reliable, responsible, and have a strong work...
-
Nurse Specialist
3 days ago
Nantucket, Massachusetts, United States Epic Travel Staffing Full timeAbout the Opportunity:Epic Travel Staffing is currently seeking a skilled Nurse Specialist to join their team in Nantucket, Massachusetts for a 13-week travel nursing assignment. This position requires a dedicated professional with experience in Labor and Delivery to provide high-quality patient care in a dynamic environment.Job Summary:This Labor and...
-
Nantucket, Massachusetts, United States TotalMed Allied Full timeTotalMed Allied is seeking a skilled travel Physical Therapist to fill a 13-week contract in Nantucket, Massachusetts.Job SummaryThis opportunity offers a unique chance to work in a beautiful island location while contributing to the healthcare needs of the local community.The successful candidate will have the opportunity to work with a variety of patients...
-
Travel Physical Therapist
3 days ago
Nantucket, Massachusetts, United States Solomon Page Full timeJob Overview">Solomon Page is a leading healthcare and medical staffing agency that prides itself on developing long-term relationships with healthcare providers based on trust and respect. As a travel physical therapist with our team, you will have the opportunity to work in a new destination while providing safe and quality patient care.">Salary...
-
Nantucket, Massachusetts, United States Epic Travel Staffing Full timeAbout the JobEpic Travel Staffing is a leading travel staffing agency hiring a Travel - Physical Therapist - Sports Med Outpatient. As a valued member of our team, you will have the opportunity to work in various settings while enjoying a range of benefits and perks.Job DetailsShift: Variable days with flexible start times between 8a-8:30a, 10x4 hours per...
-
Medical Therapist Position in Nantucket, MA
6 days ago
Nantucket, Massachusetts, United States TotalMed Allied Full timeJob Summary:TotalMed Allied is seeking a travel Physical Therapist for a 13-week assignment in Nantucket, Massachusetts.This opportunity offers a chance to work in a dynamic setting and gain valuable experience as a therapist. Our team of experienced professionals will provide support and guidance throughout your stay.About the Role:Work as a traveling...
-
Front Office Manager
6 months ago
Nantucket, United States The Wauwinet Full timeThe Front Office Manager is responsible for ensuring the seamless operation of the Front Office, Bell Services and Drivers, Concierge, Retail and Beach staff in an attentive, efficient and courteous manner, providing all guests with quality service while maximizing room revenue and occupancy. In addition to front office responsibilities.Must have a minimum...
-
Nantucket, Massachusetts, United States TotalMed Allied Full timeTotalMed Allied is seeking a travel Physical Therapist for an exciting opportunity in Nantucket, Massachusetts. Below are the details of this job:Job DetailsSpecialty: Physical TherapyDuration: 13 weeksShift: 10 hours, daysEmployment Type: TravelAbout TotalMed Allied:In today's fast-paced healthcare industry, you need a partner who truly understands your...
-
Nantucket, Massachusetts, United States Epic Travel Staffing Allied Full timeCompany OverviewEpic Travel Staffing Allied is a leading provider of travel staffing solutions for healthcare professionals. With years of experience and a reputation for excellence, we offer a unique opportunity for Physical Therapists to take their careers to the next level. SalaryWe offer a competitive salary package for our Physical Therapists, with...
-
Travel Nurse
1 week ago
Nantucket, Massachusetts, United States Epic Travel Staffing Full timeAbout the Opportunity">We are seeking a highly skilled Travel Nurse to join our team as a Labor and Delivery Specialist in Nantucket, Massachusetts.">Job Summary">This 13-week travel nursing assignment requires a Registered Nurse (RN) with experience in Labor and Delivery. The ideal candidate will have a strong background in Epic and Postpartum care, with a...
-
Mobile Rehabilitation Specialist
1 week ago
Nantucket, Massachusetts, United States TotalMed Allied Full timeAbout TotalMed AlliedWe are a healthcare recruitment agency that prioritizes delivering exceptional customer care to our clients and travelers alike. Our goal is to provide a seamless experience throughout your travel career, from evaluating job opportunities to finding the perfect fit for you.Salary InformationThe estimated salary for this position is...
-
Patient Services Coord
3 weeks ago
Nantucket, United States Mass General Brigham Full timeDescription: Per Diem - Day Shift Job Summary: Under general supervision, the Patient Services Coordinator provides administrative support to health care providers in high-volume ambulatory settings, functioning as the primary interface between the patient and the providers. The emphasis is placed on the ability to organize priorities, complete tasks,...
-
Patient Services Coord
3 weeks ago
Nantucket, United States Mass General Brigham Full timeDescription: Per Diem - Day Shift Job Summary: Under general supervision, the Patient Services Coordinator provides administrative support to health care providers in high-volume ambulatory settings, functioning as the primary interface between the patient and the providers. The emphasis is placed on the ability to organize priorities, complete tasks,...
