Customer Service Associate
1 week ago
The Customer Service Associate is an entry-level position that will field general customer service calls/emails that come into the Inside Sales Department and work as a supporting member to the Inside Sales team. The CSA will report directly to the Inside Sales Manager and work in collaboration with the Inside Sales Coordinators, Inside Sales Manager, Regional Sales Managers, and Director of Sales. The CSA will handle Return Material Authorization requests, send Sales Order Acknowledgments to customers, send tracking numbers for shipped Sales Orders, process Sales team sample orders and Rep sample orders, field expedite requests, as well as assist in entering data and information into company MRP system. The CSA will also be required to attend daily Sales meetings.
Responsibilities:
- Answer General Sales phone line regarding order status or warranty questions and either assist as needed or direct to Inside Sales Coordinator if outside of CSA responsibility.
- Field RMA warranty requests and process/send RMA paperwork via email to LSI representatives or end-users.
- Send Order Acknowledgements to LSI Representatives and/or end users.
- Send Tracking Information to LSI Representatives and/or end users.
- Assist Inside Sales Coordinators with maintaining company MRP/CRM database.
- Attend daily sales meetings and training programs.
- Provide excellent customer service to any customer or rep contacting LSI.
- Enter and process sample fixture order for Regional Sales Managers and Sales Representatives.
- Field and organize order expedite requests.
- Process Quick Ship Orders
Skills Required:
- Minimum 1-2 years experience in Customer Service field.
- University/College degree an asset
- Professional and outgoing.
- Excellent telephone and email etiquette.
- Excellent written and verbal communication skills.
- Positive attitude.
- Must be comfortable with using computer and Microsoft Office on a daily basis
- Ability to work in a team environment.
- Effective time management skills.
• Salary: competitive, commensurate with position, skill level and experience
• Company 401K Safe Harbor Plan: 3% (based on annual salary) safe harbor employer contribution into an account regardless of whether the employee contributes or not
• Medical / Insurance Contribution: 80%+ employer contribution, depending on plan
• Life insurance: employer-paid coverage of your annual salary up to a maximum of $50,000. Additional voluntary life insurance amounts are available.
• Other voluntary insurances available: Dental Insurance, Eye Care, FSA, Dependent Care Reimbursement, Short-Term Disability, Long-Term Disability, Accident, Critical Care, Legal Shield and IDShield.
• 10 PTO (Vacation and Personal) Days (3 are needed for our December shutdown)
• 10 paid Holidays annually
• 7 paid Sick Days
Lighting Services Inc is a proud Equal Opportunity employer. Applicants must be currently authorized to work in the United States.
Excellent Benefits, Culture, and opportunity for growth
-
Customer Service Associate
5 months ago
Stony Point, United States VisionsHR Full timeCustomer Service Associate The Customer Service Associate is an entry-level position that will field general customer service calls/emails that come into the Inside Sales Department and work as a supporting member to the Inside Sales team. The CSA will report directly to the Inside Sales Manager and work in collaboration with the Inside Sales Coordinators,...
-
Store Associate
3 days ago
West Point, Mississippi, United States Walmart Full timeJob SummaryWe're seeking a highly motivated and customer-focused individual to join our team as a Sales Associate. As a member of our General Merchandise team, you'll play a critical role in delivering an exceptional shopping experience for our customers.Key ResponsibilitiesFulfill online customer orders efficiently and accuratelyWork collaboratively with...
-
Customer Service Associate for Fuel Station
6 days ago
High Point, North Carolina, United States Walmart Full time**Job Overview:**At Walmart, we are looking for a skilled Customer Service Associate to join our fuel station team. As a Customer Service Associate, you will play a critical role in ensuring our customers receive excellent service while shopping at our store.**About the Job:We offer an immediate hire opportunity with a competitive salary range from $14 to...
-
Supervisory Customer Experience Associate
2 months ago
West Point, United States Army & Air Force Exchange Service Full timeOversees associates in the execution of strategies to deliver a tailored customer experience within assigned department(s). Utilizes leadership skills to empower associates to create a positive environment that drives the customer experience and Exch Customer Experience, Associate, Supervisor, Experience
-
Kittery Point, Maine, United States CABVI Full timeAbout the RoleCABVI is seeking a highly skilled Retail Sales Associate and Customer Service Expert to join our team at the Shipyard Express location in Kittery. As a key member of our Base Supply Center (BSC) store team, you will play a vital role in driving sales growth and providing exceptional customer service.
-
Seasonal Stockroom Associate
2 weeks ago
Rocky Point, New York, United States Kohl's Full timeAbout the JobAs a Seasonal Stockroom Operations Associate at Kohl's, you will play a vital role in delivering excellent customer service and ensuring the smooth execution of store operations. Your duties will include efficiently processing freight, replenishment, and omni-channel operations.Key ResponsibilitiesReceive and process product, including unloading...
-
Independent Delivery Associate
10 hours ago
Stony Point, North Carolina, United States DoorDash Full timeAbout DoorDashDoorDash is a leading food delivery and logistics company that connects local businesses with opportunities to earn, work, and live.Job SummaryWe are seeking Independent Delivery Associates who can work as their own bosses, delivering food and goods using their own vehicles. This role offers flexibility, independence, and the opportunity to set...
-
Retail Sales Associate
3 days ago
Crown Point, Indiana, United States Jimmy John's Full timeJob Summary:We are seeking a highly skilled and detail-oriented Retail Sales Associate - Customer Service Specialist to join our team at Jimmy John's. As a key member of our staff, you will be responsible for providing exceptional customer service, managing transactions efficiently, and maintaining a positive store environment.About Us:Jimmy John's is a...
-
Customer Experience Associates
7 days ago
Stevens Point, Wisconsin, United States Hobby Lobby Full timeAre you a people person with a passion for helping others? Do you enjoy working in a dynamic and fast-paced environment? If so, we may have the perfect opportunity for you! At Hobby Lobby, we're currently seeking Customer Experience Associates to join our team and deliver exceptional customer service to our customers.Estimated salary: $14-$15 per hour.As a...
-
Food Service Associate
1 week ago
Cherry Point, United States Service Source Full timeAbout the RoleWe are seeking a skilled Food Service Worker to join our team at ServiceSource. This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and take pride in providing top-notch customer service.ResponsibilitiesSet up food on cafeteria lines and portion food for individual servings in accordance with...
-
Pharmacy Customer Service Associate
3 months ago
Point Pleasant, United States Walgreens Full timeJob DescriptionModels and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for...
-
Fuel Station Associate
7 days ago
High Point, North Carolina, United States Walmart Full timeAbout UsAs a leading retailer, Walmart offers a unique opportunity to work in a fast-paced and customer-centric environment. Our Fuel Station Associates play a vital role in ensuring seamless operations and exceptional customer experiences.Compensation PackageOur competitive salary for this position ranges from $14 to $26 per hour, depending on experience...
-
PT Customer Service Leader
1 month ago
Rocky Point, United States Food Lion Full timeCategory/Area of Expertise: Retail Operations Job Requisition: 403208_external_USA-NC-Rocky-Point Address: USA-NC-Rocky Point-8057 Us Hwy.117S, Unit 11 Store Code: Store 02116 Front End (7229608) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than...
-
PT Customer Service Leader
6 days ago
High Point, United States Food Lion Full timeCategory/Area of Expertise: Retail Operations Job Requisition: 407385_external_USA-NC-High-Point Address: USA-NC-High Point-2200 Westchester Drive Store Code: Store 01360 Front End (7222262) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10...
-
Customer Service Representative
1 month ago
Point, United States Quality Talent Group Full timeAbout the job Customer Service Representative Champions Do More At Crash Champions, We Believe the Difference is Trust. Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving...
-
1st Shift
7 days ago
Stony Point, United States United Parcel Service Full timeSHIFT YOUR FUTURE SHIFT YOUR TEAM As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making deliveries, and greeting customers. This position requires flexibility...
-
Customer Service Representative
3 days ago
High Point, North Carolina, United States Walmart Full timeJob Overview: As a Sales Associate at Walmart, you will be responsible for providing excellent customer service and ensuring a positive shopping experience. You will be part of the General Merchandise team, working closely with other colleagues to achieve sales goals.Salary: The estimated salary for this role is between $14 and $26 per hour, depending on...
-
Graveyard-Customer Service Representative
2 months ago
Dana Point, United States Circle K Full timeCircle K - 34138 Pacific Coast Hwy [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and...
-
Package Delivery Associate
6 days ago
West Point, New York, United States United Parcel Service Full timeRole OverviewAs a Package Delivery Associate, you will be part of our team responsible for delivering packages to customers across various locations. This is a seasonal role that offers excellent opportunities for growth and development.Salary InformationThe base pay for this position is $17.20 per hour. We offer competitive compensation and benefits to...
-
Driver Helper
3 weeks ago
Stony Point, United States United Parcel Service Full timeSHIFT YOUR FUTURESeasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making...