Manager On Duty-Opener

1 week ago

Whitefish Bay, United States Arch Amenities Group Full time

Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Manager on Duty/Fitness Attendant. The role of the Manager on Duty/Fitness Attendant is to open our building at 4:30am, act as first responder, maintain visibility in the building and proactively solve any challenges our members, guests, and staff may encounter by serving as the initial customer service contact.

We believe that this role is vital in helping us to achieve a higher level of customer service and prevent emergencies or challenges that would otherwise occur.

This position is based out of the Harry & Rose Samson Family Jewish Community Center/JCC Milwaukee in Whitefish Bay, WI.

Responsibilities:

* Daily Building Inspection
* Sets-up, maintains and cleans fitness equipment
* Welcomes guests, explains programs and activities, teaches guests how to use the equipment
* Reports and resolves complaints
* Ability to respond to an emergency in the facility.
* Ability to use 2 way communication
* Is timely and punctual when reporting to work.
* Attend all scheduled training and meetings as required.
* Meet with supervisor on an established basis.
* Ensure the desk and surrounding area is safe, clean and orderly.
* Other duties as assigned

Qualifications:

* High School diploma or GED
* Community C.P.R. certification
* Standard First Aid certification
* At least 6 months of experience working at a multi-recreational facility in sports/recreation programming.
* A strong work ethic
* Possess effective verbal communication and expression.
* Good listening skills
* Adaptable and flexible under stressful and/or unusual situations.
* Must exhibit organizational and time management skills
* Ability to work independently.
* Excellent customer service skills
* Energetic, enthusiastic and motivational
* Professional manner, discretion, and appearance
* Able to show initiative and make decisions
* Positive and enthusiastic attitude towards job and facility.
* Must be able to trouble shoot and anticipate problems.
* Consistently exhibit team spirit promoting a productive environment.
* Ability to meet deadlines
* Ability to stand for long periods
* Awareness of proper body mechanics to prevent injury
* This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk
* The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms
* Ability to lift 25 lbs.
* Normal work hours: varied to include nights, weekends, and holidays

Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.

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