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Pool Bartender

4 months ago

Santa Monica, United States InterContinental Hotels Group Full time

About Us:

Regent Santa Monica Beach-an IHG Hotels & Resorts (IHG) property-lands in Santa Monica in 2024 as the first destination in the Americas. The resort will set a new standard for modern upper luxury.

Located steps from the famed Santa Monica Pier, the resort will celebrate the beauty of unexpected harmony through contrasts, delivering inspired stays through a blend of serenity and a touch of decadence. The resort will feature sumptuous rooms and suites, along with a stunning beachfront pool deck, a destination spa, and a wellness center. Additionally, Regent Santa Monica Beach will welcome guests for unforgettable epicurean experiences, including a restaurant concept created in collaboration with an acclaimed celebrity chef as well as a high-end artisanal marketplace.

Job Summary:

As a Pool Bartender, you'll uphold Regent's luxury standards by assisting servers with tasks such as serving beverages, taking orders, and explaining menu items. You'll help stock supplies, assist the bartender with ice and restocking, and work with the kitchen to ensure accurate food orders. Additionally, you'll greet and seat guests, maintain cleanliness and organization at the pool, and adjust chaise loungers and umbrellas as needed. Your role requires excellent hospitality skills, teamwork, clear communication, and a focus on quality service.

A little bit about your day:

Reporting to the Pool Manager, every day is different, but you'll mostly:

* Promote Regent's service philosophy and style through our people attributes.
* Understand and perform job duties to the expectations of Regent Santa Monica Beach
* Perform all side work applicable to assigned station.
* Participate in Pre-Shift meetings and learn new menu items.
* Update the team during pre-shift about drink specials and items that are running low or changes to the menu
* Welcome all guests and ensure they receive responsive, professional and gracious service.
* Answer any questions about the menu, specific food items, the wine list or any other inquiries the guest may have.
* Liaise with server and pool attendants to always ensure communication about wants and needs of guests.
* Exceptional communication and interpersonal skills with a focus on delivering impeccable guest service
* Is knowledgeable on all activities happening at the pool and the hotel
* Assists the Pool attendants with daily delivery of surprise and delights to guests
* Always maintains a clean and well stocked bar
* Responsible for maintaining the cleanliness of all bar menus.
* Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant employees and guests.

What we need from you:

* Minimum 2 years of fine dining mixology experience, within a luxury hotel bar experience a plus.
* Extensive Food and Wine Knowledge.
* Must be minimum age to serve alcohol.
* Must be able to speak, read, write and understand the primary language(s) used in the workplace.
* Knowledge of appropriate table settings and service ware.
* Must be able to exert well-paced ability in limited space.
* Flexible schedule, able to work evenings, weekends, and holidays
* This position necessitates participation in a pooled tip system, where you contribute to tipping out the support staff and other essential colleagues.

What you can expect from us:

The hourly pay rate for this role is $16.00 to $20.00, plus tips. This rate is only applicable for jobs to be performed at Regent Santa Monica Beach. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. A colleague's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Join us and you'll become part of the global IHG family - and like all families, all our individual colleagues share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve.

In return, we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans