Current jobs related to Business Office/ Front Desk Manager - Gaithersburg - Kisco Senior Living, LLC

  • Front Desk Associate

    7 days ago

    Gaithersburg, Maryland, United States Trustmark Full time

    Front Desk Staff OpportunityWe are seeking a highly skilled and customer-focused individual to join our team as a Front Desk Staff member. As a key member of our fitness team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our members.Key Responsibilities:Greet and check-in customers, providing...

  • Front Desk Representative

    3 days ago

    Gaithersburg, Maryland, United States Dave & Buster Full time

    Job Title: Front Desk/HostAbout the Role:We are seeking a highly skilled and enthusiastic Front Desk/Host to join our team at Dave & Buster's. As a Front Desk/Host, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.Key Responsibilities:Deliver exceptional guest service by...

  • Front Desk Coordinator

    3 months ago

    Gaithersburg, United States Life Time Fitness Full time

    The LifeSpa Coordinator operates the telephone system to answer incoming calls and directs callers to appropriate personnel in a manner that exceeds the callers expectations, presenting a cheerful and pleasant attitude at all times. They also assist Coordinator, Front Desk, Management, Instructor

  • Front Desk Receptionist

    2 weeks ago

    Gaithersburg, Maryland, United States Bella Ballet Kentlands Full time

    About UsBella Ballet Kentlands is a dynamic and supportive community of teachers, staff, and families dedicated to providing high-quality dance education and customer service.Job SummaryWe are seeking a highly motivated and organized Front Desk Receptionist to join our team. As a key member of our administrative staff, you will be responsible for ensuring a...

  • Front Desk Receptionist

    2 weeks ago

    Gaithersburg, Maryland, United States Bella Ballet Kentlands Full time

    About UsBella Ballet Kentlands is a dynamic and supportive community of teachers, staff, and families dedicated to providing high-quality dance education and customer service. We are committed to empowering our students through dance, and we are seeking a passionate and motivated Front Desk Receptionist to join our team.Job SummaryWe are looking for a highly...

  • Customer Relations Specialist

    3 weeks ago

    Gaithersburg, United States Housing Opportunities Commission Full time

    The Customer Relations Specialist (Front Desk) is responsible for providing exemplary customer service to applicants, residents, landlords, vendors, and external stakeholders. This position will staff the front reception desk and foster a professional, welcoming and friendly environment. The incumbent achieves this by disseminating information to the...

  • Front Desk Associate

    4 months ago

    Gaithersburg, United States Scenthound DMV Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceEmployee discountsFree uniformsOpportunity for advancementTraining & developmentPerks and Benefits:Direct career growth path to Management positions (Ass. Manager, Manager) and additional optionsCompetitive hourly base pay, plus tips; sales bonusesMedical, dental, and vision insurance...

  • Front Desk Associate

    2 months ago

    Gaithersburg, United States Scenthound Full time

    Responsive recruiter Benefits: Bonus based on performance Employee discounts Free uniforms Opportunity for advancement Training & development Perks and Benefits: Direct career growth path to Management positions (Ass. Manager, Manager) and additional options Competitive hourly base pay, plus tips; sales bonuses Medical, dental, and vision insurance...

  • Full Time Front Desk Supervisor

    1 month ago

    Gaithersburg, United States B. F. Saul Company Hospitality Group Full time

    B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western...

  • Front Desk Ambassador

    4 days ago

    Gaithersburg, Maryland, United States Kisco Senior Living Full time

    Job Description:**Welcome to Kisco Senior Living**We are seeking a highly skilled and compassionate Front Desk Representative to join our team at The Carnegie. As a Front Desk Representative, you will play a vital role in creating a warm, secure, and friendly atmosphere for our residents and guests.**Key Responsibilities:*** Monitor residents and guests...

  • Front Desk Representative

    1 week ago

    Gaithersburg, United States Kisco Senior Living Full time

    The Front Desk Representative @ The Carnegie provides exceptional customer service via the front desk to establish a warm, secure and friendly atmosphere in the community. What will I do every day? Monitor residents and guests coming in and out of th Front Desk, Representative, Retail

  • Front Desk Coordinator

    2 weeks ago

    Gaithersburg, Maryland, United States Planet Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Service Desk Associate at Planet Fitness. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members and guests, while also maintaining the cleanliness and organization of our facility.Key...

  • Front Desk Staff

    3 days ago

    Gaithersburg, United States Trustmark Full time

    HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual's journey by creating communities of health...

  • Front Desk Associate

    5 days ago

    Gaithersburg, Maryland, United States Scenthound Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales & Front Desk Associate at Scenthound. As a key member of our team, you will be responsible for selling memberships while providing exceptional service to every customer.Key ResponsibilitiesDrive membership sales through health and wellness...

  • Front Desk Staff

    2 weeks ago

    Gaithersburg, United States Trustmark Full time

    HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual's journey by creating communities of health...

  • Business Office Coordinator

    3 days ago

    Gaithersburg, Maryland, United States Carmax Full time

    About the RoleCarmax Shady Grove Road is seeking a highly organized and detail-oriented Business Office Associate to join our team. As a key member of our store operations team, you will be responsible for providing exceptional customer service and administrative support to ensure a seamless shopping experience for our customers.Key ResponsibilitiesComplete...

  • Front Desk Representative

    2 weeks ago

    Gaithersburg, MD , USA, United States Health Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Representative to join our team at HealthFitness. As a Front Desk Representative, you will be the first point of contact for our clients and will be responsible for providing exceptional customer service, ensuring a positive experience for all participants.Key ResponsibilitiesGreet...

  • Office Operations Manager

    3 weeks ago

    Gaithersburg, Maryland, United States Microprobes for Life Science Full time

    Job OverviewPosition Summary:We are looking for a skilled and proactive Office Operations Manager to lead the administrative and financial functions of our organization. Your key focus will be on fostering a productive work atmosphere, enhancing organizational efficiency, and upholding exceptional standards of communication and safety.Core...

  • Front Desk Staff

    1 month ago

    Gaithersburg, United States The Montgomery County Coalition Full time

    Job DescriptionJob DescriptionDescription:The Front Desk Staff Person oversees the flow of tenants and visitors entering and leaving the facility and monitors the property through the use of security and surveillance systems, logs, and observation; alerts staff of unusual events.Essential Duties and Responsibilities:· Ensures that clients are safe and...

  • Assistant Spa Manager

    6 days ago

    Gaithersburg, Maryland, United States Hand & Stone Franchise Corp Full time

    About the RoleWe are seeking a highly motivated and experienced Assistant Spa Manager to join our team at Hand & Stone Massage and Facial Spa. As a key member of our management team, you will play a critical role in driving sales performance, coaching and training the front desk and sales team, and contributing to the overall success of our spa.Key...

Business Office/ Front Desk Manager

4 months ago

Gaithersburg, United States Kisco Senior Living, LLC Full time

Job Description

The Business Office Manager @ The Carnegie at Washingtonian Center plays a vital role in upholding the operational integrityof the senior living community, ensuring residents' comfort, safety, and overall quality of life.

This position requires a compassionate, detail oriented and dedicated professional committed to fostering a supportive and vibrant environment for senior residents and their families for the community. Responsible for managing the billing and finance process for all residents in the community as well as coordinate and communicate to home office associates and teams as necessary

What will I do every day?

* Stay informed about and ensure compliance with relevant regulations, policies and procedures in the senior living industry.
* Create and maintain staff schedules to ensure adequate coverage for all shifts.
* Identify opportunities for process optimization and implement efficient workflow procedures to enhance back-office operations.
* Leverage technology and software tools to streamline administrative tasks and enhance resident experience.
* Maintain resident records and ensure compliance with privacy and confidentiality standards.
* Communicate effectively with residents and their families to address inquiries and concerns promptly and professionally.
* Assist vendors understand the billing and payment process and how to submit invoices to KiscoAP.
* Approve invoices as needed and ensure payments to vendors are sent out in a timely manner.
* Review financial statements with General Manager and help identify specific trends and resolve questions around certain line items.
* Communicates to Home office support teams if or when needed.
* Maintain accurate and up-to-date financial records, including resident billing and accounts payable.
* Collaborate with finance and accounting teams to ensure adherence to budgetary guidelines and financial reporting requirements.
* Assists each resident with the billing process either via e-bill, check or credit card or other payment systems.
* Ensures that the billing process for each resident is accurate
* Assists the General Manager with Aging reports of the community and make collection calls.
* Corrects the discrepancies in the customer account balances.
* Ensures that billing statements are correctly printed and sent to residents and/or families.
* Perform, administer and oversee all accounting functions.
* Orders office supplies and keeps track of usage and inventory for the community.
* Maintain a safe and secure environment for all staff, residents and guests following Kisco guidelines.
* Maintains proper file storage for current and past residents according to state and Kisco guidelines.
* Performs data entry into various database systems to include accounting and lead management systems.
* Prepares various reports, logs, and schedules to ensure accuracy, efficiency and compliance.
* Ensures all residents data is accurately updated in a timely manner.
* Can learn, understand and manage different internal applications and programs.
* Resolve Resident or Family issues and concerns on billing with a customer focused approach.
* Submits check refunds in a timely manner as needed.
* Oversees the maintenance and repair of office machinery and equipment.
* Maintain resident related administrative files, logs, databases and lists.
* Attend meetings and community events as required.

What will I need to be successful in this role?

* Strong problem-solving skills for analyzing difficult situations and finding effective solutions.
* High competency in the use of multiple forms of technology, including Microsoft Office applications, internet-based and custom applications.
* Ability to work a flexible schedule, including evenings, nights, weekends, and holidays as needed.
* Bachelor's Degree
* A minimum of 3 to 5 years of experience in customer service, resident relations, social worker, or similar role

What's in it for me? (Great Question)

* Competitive pay
* A free meal per shift
* Healthcare Benefits including Vision & Dental (Full-time only)
* Matching 401k (Full-time only)
* Paid Time Off
* Rewards and Bonus Opportunities
* Continuous Training and Growth Opportunities

What do we do?

We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for the past 25 years.

All offers of employment are subject to satisfying our pre-employment process which includes: successfully passing a drug screen, TB Test and Background Check

* Kisco Senior Living is an Equal Opportunity Employer