Member Services Representative

1 week ago

Woodinville, United States Planet Fitness Inc. Full time

Benefits:

* Flexible schedule
* Free uniforms
* Training & development

Job Summary

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities

* Greet members, prospective members and guests, providing exceptional customer service.
* Handle all front desk related activities including:
* Answer phones in a friendly manner and assist callers with a variety of questions.
* Check members into the system.
* New member sign-up.
* Take prospective members on tours.
* Facilitate needed updates to member's accounts.
* Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
* Assist in maintaining the neatness and cleanliness of the club.

Qualifications/Requirements

* Customer service background preferred.
* Basic computer proficiency.
* A passion for fitness and health.
* Upbeat and positive attitude
* Punctuality and reliability is a must.
* Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
* Strong listener with the ability to empathize and problem solve.
* Demonstrate diplomacy in all interactions while using appropriate behavior and language.
* High School diploma/GED equivalent required.
* Must be 18 years of age or older.

Physical Demands

* Continual standing and walking during shift.
* Continual talking in person or on the phone during shift.
* Must be able to occasionally lift up to 50 lbs.
* Will occasionally encounter toxic chemicals during shift.

Benefit Basics

All staff will also receive a free Black Card membership.

As a Core Development and Management employee you are eligible for benefits if you are regularly scheduled and work at least 30 hours per week. Benefits are effective after 90 days following the date of hire. Benefit offerings include medical options, Dental, Vision, Flexible Spending Accounts, 401k with company contribution.

Compensation: $17.00 - $17.28 per hour

JOIN THE CLUB.

Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

  • Member Services Representative

    9 hours ago

    Woodinville, United States Planet Fitness - The Core Group Full time

    Benefits:Flexible scheduleFree uniformsTraining & developmentJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities Greet members, prospective members and...

  • Member Services Representative

    2 weeks ago

    Woodinville, United States Planet Fitness - The Core Group Full time

    Benefits: Flexible schedule Free uniforms Training & development Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities  Greet...

  • Member Services Representative

    2 months ago

    Woodinville, United States Planet Fitness Full time

    Benefits: Flexible schedule Free uniforms Training & development Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members...

  • Member Services Representative

    2 months ago

    Woodinville, United States Planet Fitness Full time

    Benefits: Flexible schedule Free uniforms Training & development Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members...

  • Customer Service Representative

    1 week ago

    Woodinville, Washington, United States Planet Fitness - The Core Group Full time

    Job OverviewThe Member Services Representative will be responsible for creating a positive member experience by providing exceptional customer service at Planet Fitness - The Core Group.

  • Patient Services Representative

    3 months ago

    Woodinville, United States Physiocare Physical Therapy Full time

    Join Our Team as a Patient Services Representative! As our Patient Services Representative, you'll be the warm and welcoming face of our clinic, making a positive first impression as patients call or visit us for treatment. Your role is crucial in ensuring a smooth and seamless experience for every patient, whether it's scheduling appointments, managing...

  • Crew Member

    6 months ago

    Woodinville, United States Monarch Landscape Companies Full time

    NORTHWEST LANDSCAPE SERVICES | MONARCH TREE SERVICES Monarch Landscape Companies is a family of successful landscape brands in five states across the central and western United States. We are a values-based learning organization committed to being the best place to work as a landscape professional. Our approach to investing in people is simple. We put...

  • Fitness Club Representative

    1 week ago

    Woodinville, Washington, United States Planet Fitness - The Core Group Full time

    Job SummaryThe Fitness Club Representative will provide a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesGreet members, prospective members and guests with exceptional customer service.Handle all front desk related activities including answering phones, checking members into the system, new...

  • Field Marketing Representative

    4 months ago

    Woodinville, United States Restaurant Depot Full time

    Field Marketing Representative FULL-TIME $21.07/hr Field Marketing Representatives are the liaison with our customers. This position is responsible for increasing the customer base by maintaining relationships with existing customers and by developing new relationships with small business owners, restaurants, hotels, hospitals, schools and other...

  • Field Marketing Representative

    5 months ago

    Woodinville, United States Restaurant Depot Full time

    Field Marketing Representative FULL-TIME $21.07/hr Field Marketing Representatives are the liaison with our customers. This position is responsible for increasing the customer base by maintaining relationships with existing customers and by developing new relationships with small business owners, restaurants, hotels, hospitals, schools and other...

  • Field Marketing Representative

    5 months ago

    Woodinville, United States Restaurant Depot Full time

    Field Marketing Representative FULL-TIME $21.07/hr Field Marketing Representatives are the liaison with our customers. This position is responsible for increasing the customer base by maintaining relationships with existing customers and by developing new relationships with small business owners, restaurants, hotels, hospitals, schools and other...

  • Customer Service Representative

    5 days ago

    Woodinville, Washington, United States Northwest Mechanical Inc Full time

    At Northwest Mechanical Inc., we are seeking a skilled Customer Service/Dispatcher to join our team. This is an exciting opportunity for a customer-focused individual who can effectively manage daily schedules and coordinate with technicians to ensure seamless service delivery.This full-time position offers a competitive salary range of $25-$30 per hour,...

  • Customer Service Representative

    3 weeks ago

    Woodinville, Washington, United States Restaurant Depot Full time

    At Restaurant Depot, we are seeking a skilled and multitalented individual for a reception position in our Woodinville, WA location.Key Responsibilities:Provide exceptional customer service to our clientsManage the counter area, handling new customers, returns, telephone calls, and customer inquiriesUtilize basic PC knowledge, including MS Office, to support...

  • PROF: Customer Service Rep

    3 months ago

    Woodinville, United States ResourceMFG Full time

    summary Customer Service Representative We're HiringCustomer Service Representatives Do you have experience in customer service and are passionate about helping people? Are you looking for a career that offersgood pay,great benefits, andongoing training? If so, you should join our talented team! We have an immediate opening for a Customer Service...

  • Patient Services Representative

    6 months ago

    Woodinville, United States EvergreenHealth Full time

    Description Wage Range: $20.57 - $32.92 per hour $3000.00 bonus for full-time and pro-rated for part-time. Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums...

  • Part-time Legal Call Center Representative

    6 days ago

    Woodinville, Washington, United States Phillips Law Firm Full time

    Job OverviewThe Phillips Law Firm is a busy and growing law firm seeking highly motivated and organized individuals to join our team as Part-time Legal Call Center Representatives. This role involves providing exceptional customer service to potential clients, conducting initial case screenings, and utilizing state-of-the-art claim management software.Salary...

  • Retail Sales Representative

    4 weeks ago

    Woodinville, United States C.A. Fortune Full time

    What We DoAt C.A. Fortune, we aspire to maintain our position as the nation's leading consumer brands agency. We realize how fortunate we are (pun intended) to offer comprehensive solutions to our clients. From sales management to marketing, all the way down to insights and e-commerce, our boutique service model offers a breadth of services to our...

  • Retail Sales Representative

    3 weeks ago

    Woodinville, United States C.A. Fortune Full time

    What We DoAt C.A. Fortune, we aspire to maintain our position as the nation's leading consumer brands agency. We realize how fortunate we are (pun intended) to offer comprehensive solutions to our clients. From sales management to marketing, all the way down to insights and e-commerce, our boutique service model offers a breadth of services to our...

  • Retail Sales Representative

    4 weeks ago

    Woodinville, United States C.A. Fortune Full time

    What We Do At C.A. Fortune, we aspire to maintain our position as the nation's leading consumer brands agency. We realize how fortunate we are (pun intended) to offer comprehensive solutions to our clients. From sales management to marketing, all the way down to insights and e-commerce, our boutique service model offers a breadth of services to our clients....

  • Preventative Maintenance Services Sales Representative

    1 week ago

    Woodinville, Washington, United States CareerPaths NW Full time

    OverviewCareerPaths NW is seeking a dynamic and motivated Preventative Maintenance Services Account Executive to join our team. In this role, you will be responsible for selling top-of-the-line preventative maintenance packages to commercial buildings, ensuring their HVAC, plumbing, controls, and related systems operate at peak efficiency.You will focus on...