Operations Supervisor

1 week ago

South Plainfield, United States Ward Transport & Logistics Full time

Job Title: Operations Supervisor Advertising Title: Req #: 11962 Company: Ward Trucking, LLC Job Code: SVCTROPS Location: South Plainfield Employment Status: Full Time City: South Plainfield Area of Interest: Manager State: NJ Rate of Pay: $65K to $85K

Job Description

JOB TITLE: Operations Supervisor

REPORTS TO: Service Center Manager

OVERVIEW OF ROLE: To ensure the customer is always serviced first. To assist in achieving our growth goals and contribution dollar goals while balancing costs to generate a profit. To create and implement the service center Operations plan in accordance with service center's Desired State.

DUTIES AND RESPONSIBILITIES:

* Plan, direct and control freight operations in line with our intent of always servicing the customer first.
* Create and update action steps on the service center tension chart in accordance with operational goals.
* Attain specific operational goals as outlined on the service center tension chart in the areas of overall MPI Performance, missed pickups, on-time service, clerical support overtime, Weight and Inspection goals, and Safety and Operations Audits score. Work with audit results to ensure service center is in compliance with both Safety standards and Operations standards. Empower and hold management team accountable to achieve same goals.
* Coordinate and/or delegate the work of local operations in the areas of: Pickup and Delivery operations, dock operations, linehaul cut-times, claims prevention, determination of amount of manpower hours and staffing, service center physical plant and equipment maintenance and risk management.
* Effectively use Computerized Dispatch System, prepare routes and dispatch local P & D drivers. Ensure all freight is out for delivery according to service standards and customer requirements.
* Handle phone calls from customers in accordance with Ward's telephone etiquette and customer service standards. Assist service center office staff with customer service phone calls regarding scheduling appointment freight, tracing, customer problem resolution, etc.
* Support both Operations and Sales efforts within the service center as well as across service center lines.
* Control service center costs to keep them within plan, including risk minimization for the company in all areas such as claims and safety.
* Participate in monthly Business Development meeting with Sales Leader and other appropriate supervisory staff members in order to identify problems and / or progress with regard to achieving service center goals. Accountable to update and / or make additions to the service center tension chart based on output of monthly meeting. Must be prepared to discuss output with Vice President of Operations and Director of Regional Sales at quarterly review.
* Work closely with Safety Department to ensure compliance with Safety audit, company policy and external regulations.
* Recognize and/or reward employee contributions (through verbal acknowledgement, mention in the Driving Force Newsletter, gift certificate, letter from you, etc.). Confront negative or inappropriate behavior, resolving the issue.
* Properly communicate company policies and plans to all associates and communicate employee feedback to the appropriate department / service center.
* Ensure the work environment within the service center is customer focused, positive and based on trust and respect thus ensuring we maintain a non-union status at the service center.
* Hold effective weekly meetings with management team.
* Pursue personal development opportunities and encourage others along the same path.
* Work closely with Human Resources Department to ensure compliance with company policy and external regulations.
* Adhere to green book guidelines on structure.

Job Requirements:

REQUIREMENTS:

* Three to five years working experience in the motor carrier industry preferred, including knowledge of operations, clerical procedures, and DOT and HAZMAT regulations.
* Must have basic understanding of customer service and desire to support Ward's quest to always service the customer first.
* Must have proven track record of effective supervision performance.
* Must have knowledge of all local geographical areas covered direct by service center.
* Must be physically able to walk the dock and in trailers on surfaces that may be slippery and wet at times, be able to move freight with or without aid of freight handling equipment, be able to bend, twist, climb and move about in small spaces, and able to lift and reach objects.
* Must have previous management experience and ability to work well with and direct others.
* Must possess strong communication and leadership skills with the ability to foster open, honest two-way communication both internally and externally.
* Must be organized and able to work with PC.
* Must be able to work hours as required and travel if necessary.
* Must be prepared to assume shift operations with little or some advance notice.
* Must be able to perform all job duties of a supervisor including AS400 (computer) functions as well as deal with other General Office departments as required.

This job description does not necessarily represent an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the job, management reserves the right to revise the job or to require that other or different tasks be performed as circumstances change.

  • Operations Supervisor Weekend

    1 week ago

    Plainfield, United States Lowe's Full time

    What you will do. Ensures all associates comprehend and execute safe work practices by performing regular safety observations and having regular safety discussions. Identifies and resolves safety issues within department; completes safety observation Operations Supervisor, Operations, Supervisor, Weekend, Performance, Associate, Manufacturing, Retail

  • Logistics Supervisor

    7 days ago

    South Plainfield, New Jersey, United States Ward Transport & Logistics Full time

    Overview:At Ward Transport & Logistics, we are committed to providing exceptional customer service and achieving our growth goals. As an Operations Supervisor, you will play a critical role in ensuring our service center operates efficiently and effectively. This is a full-time position based in South Plainfield, NJ, with a salary range of $65K to $85K per...

  • Logistics Operations Supervisor

    7 days ago

    Plainfield, New Jersey, United States Neovia Logistics Services Full time

    Job Summary:We are seeking a Logistics Operations Supervisor to lead our team in the efficient movement of goods. This role requires strong knowledge of logistics and supply chain processes.Key Responsibilities:Lead material handling and warehousing functions, including receiving, processing, storing, moving, and shipping of parts and materials.Verify...

  • Site Improvement Supervisor

    7 days ago

    South Plainfield, New Jersey, United States Edgewood Properties Full time

    Job DescriptionWe are seeking a highly skilled Site Improvement Supervisor to join our Excavation Department at Edgewood Properties.This is a unique opportunity for an experienced professional to lead a team of Operators and Laborers, overseeing daily operations, ensuring compliance with project specifications, and maintaining high-quality workmanship.

  • Area Supervisor

    1 week ago

    SOUTH PLAINFIELD, United States McDonald's Full time

    The Gillis Organization owns and operates McDonald's Restaurant Franchises in Bergen, Monmouth, Middlesex, Ocean, and Somerset County in New Jersey and Albany, Columbia, Rensselaer, and Schenectady County in New York. Our focus as a company is to enhance the customer experience by providing excellent service with golden standard quality products while making...

  • Operations Supervisor

    3 weeks ago

    PLAINFIELD, United States Penske Truck Leasing Full time

    Are you an energetic and team-oriented leader focused on commitment to customers, dedication to excellence and innovation? Do you have a proven ability to supervise processes as well as activities and tasks? Do have a demonstrated ability and desire to succeed, grow, learn, and apply new skills? Do you...

  • Director of Nursing Operations

    6 days ago

    South Plainfield, New Jersey, United States AristaCare Cedar Oaks Full time

    We are seeking a skilled and experienced Director of Nursing to join our team at AristaCare Health Services.Job SummaryThe successful candidate will have a minimum of one year of experience as a supervisor in a long-term care facility or other related health care facility, with a valid LPN/RN license in the state of New Jersey. The ideal candidate will be...

  • Operations Supervisor

    1 week ago

    Plainfield, United States Neovia Logistics Full time

    **JOB SUMMARY** Supervise the operations of the facility, including formulating policies, managing daily operations, and planning the use of materials and human resources to meet the business requirements. **JOB RESPONSIBILITIES** + Supervise and lead work within corporate strategies, policy frameworks and designs, and implement operational strategies, as...

  • Operations Supervisor

    1 week ago

    Plainfield, United States Neovia Logistics Services, LLC Full time

    Supervise the operations of the facility, including formulating policies, managing daily operations, and planning the use of materials and human resources to meet the business requirements. JOB RESPONSIBILITIES * Supervise and lead work within corporate strategies, policy frameworks and designs, and implement operational strategies, as set by corporate...

  • Warehouse Supervisor

    3 months ago

    Plainfield, United States iRiS Recruiting Solutions Full time

    Operations SupervisorPlainfield, CT$70k-$80k +bonusBilingual (Spanish or Haitian French Creole)A major retail company is hiring bilingual operations Supervisors for their fast-paced distribution center in Plainfield, CT.Your Responsibilities:As an Operations Supervisor, you'll lead a team responsible for efficient product handling and a safe work...

  • Warehouse Supervisor

    2 months ago

    Plainfield, United States iRiS Recruiting Solutions Full time

    Operations SupervisorPlainfield, CT$70k-$80k +bonusBilingual (Spanish or Haitian French Creole)A major retail company is hiring bilingual operations Supervisors for their fast-paced distribution center in Plainfield, CT.Your Responsibilities:As an Operations Supervisor, you'll lead a team responsible for efficient product handling and a safe work...

  • Clinical Supervisor, Registered Nurse, AMG Colorectal Surgery

    16 hours ago

    South Plainfield, United States Atlantic Health System Full time

    AMG Colorectal Surgery in South Plainfield and Edison is searching for a qualified Clinical Supervisor, RN who is responsible for supervising practice office staff and procedures to maintain quality services and efficient operations. Principal Accountabilities: Provides direct patient care, which includes preparation for patient visit, assessment, advocating...

  • Gluer Operator

    5 months ago

    South Plainfield, United States Autajon Full time

    JOB RESPONSIBILITIES Properly set up and monitor all gluing equipment during running process to assure cartons meet customer specifications. Handle all routine and preventative maintenance of company equipment on a regular basis. All equipment, parts and tools must be placed in their designated area after use. Stage product by following production...

  • Production Operations Supervisor

    7 days ago

    South Bend, Indiana, United States Interplastic Corporation Full time

    The Interplastic Corporation is seeking a highly skilled Production Operations Supervisor to join our team in $25.00 - $28.00 per hour + $1.50/hr shift premium salary range.About the JobThis role plays a vital part in ensuring a safe and efficient manufacturing work environment, reporting directly to the Production Manager and Shift Supervisor.Safety...

  • Restaurant Operations Supervisor

    2 weeks ago

    South Gate, California, United States Far West Services, LLC Full time

    Job OverviewWe are seeking a skilled and dedicated Restaurant Operations Supervisor to join our team at Far West Services, LLC.About the JobThis is an exciting opportunity for a talented individual to take on a leadership role and contribute to the success of our restaurant. As a Restaurant Operations Supervisor, you will be responsible for assisting the...

  • Operations Supervisor I

    7 days ago

    Plainfield, United States Neovia Logistics Services, LLC Full time

    Supervise the operations of the facility, including formulating policies, managing daily operations, and planning the use of materials and human resources to meet the business requirements. JOB RESPONSIBILITIES * Supervise and lead work within corporate strategies, policy frameworks and designs, and implement operational strategies, as set by corporate...

  • Facility Operations Supervisor

    6 months ago

    South Jordan, United States Life Time> Full time

    .Position SummaryBy doing safety checks and repairs, the Facility Operations Supervisor can assure the safety and cleanliness of the club. As the Supervisor you will work the opposite schedule of the Facility Operations Manager and act as Manager on Duty when needed. You must be adaptable to meet all of Life Time's needs. Job Duties and...

  • Warehouse Operations Supervisor

    2 weeks ago

    South Boston, Virginia, United States Dollar General Full time

    **Warehouse Supervisor Job Description**At Dollar General, we are seeking a highly skilled Warehouse Supervisor to join our team. As a Warehouse Supervisor, you will be responsible for supervising the timely receipt, stocking, order filling, or shipment of merchandise.The ideal candidate will have experience in automated distribution centers, supervisory...

  • Warehouse Supervisor

    3 weeks ago

    Plainfield, United States Tempur Sealy Full time

    Job Overview: The Warehouse Operations Supervisor is responsible for the facility safety, productivity and inventory accuracy. The incumbent supervises a group of non-exempt employees, motivating them to meet company goals, top standards for safety, quality and productivity. The Supervisor ensures that the receipt, inspection and shipment of product for...

  • Warehouse Supervisor

    2 weeks ago

    Plainfield, United States Tempur Sealy Full time

    Job Overview: The Warehouse Operations Supervisor is responsible for the facility safety, productivity and inventory accuracy. The incumbent supervises a group of non-exempt employees, motivating them to meet company goals, top standards for safety, quality and productivity. The Supervisor ensures that the receipt, inspection and shipment of product for...