GSA Account Manager
1 week ago
Position Summary: The GSA Account Manager is responsible for managing and expanding our relationships with government clients, focusing on providing tailored workplace furnishing solutions. This role involves developing strategies to increase sales and customer satisfaction within the General Services Administration (GSA) framework. The position work actively with our GSA New Business Development, Customer Service, Project Management, and Design teams. The Account Manager may work independently or with an Account Executive based on the size and type of account.
Key Responsibilities:
- Client Management:
- Serve as the single point of contact for clients and all dealer activities/services.
- Develop and maintain strong relationships with key government clients.
- Ensure client satisfaction by providing exceptional service and support.
- Maintain comprehensive knowledge of the clients' and company's needs, goals, philosophy, and adhere to all business practices and performance standards.
- Responsible for developing client relationships and fostering respect and trust with on-site personnel and partners.
- Sales and Business Development:
- Identify and pursue new business opportunities within the GSA sector.
- Develop and implement sales strategies to achieve and exceed sales targets.
- Foster new project/support opportunities by meeting with clients regularly. Actively listen, conduct thorough needs assessments, consult on workstyles/furniture solutions, and dealer services.
- Make persuasive presentations on products and services (written, graphic, and electronic formats).
- Create or manage the completion of detailed, accurate, and branded proposals.
- Contract Management:
- Navigate the GSA contract process, ensuring compliance with all regulations and requirements.
- Monitor and manage contract performance, including renewals and amendments.
- Collaborate with internal teams to ensure timely and accurate fulfillment of contract obligations.
- Ensure receipt of all required documentation; signed proposals, terms & conditions, client PO's, and deposits.
- Project Management:
- Initiate project progress meetings as required.
- Collaborate with internal/external resources on project scope to develop resources, schedules, and costs.
- Ensure the accuracy of project specifications through detailed reviews.
- Stay involved throughout project implementation to stay ahead of issues and identify changes of scope (COS).
- Customer Service:
- Provide timely and complete information for client/vendor activation, credit checks, etc.
- Be available, responsive, and timely to customer inquiries and needs.
- Conduct regular follow-up with customers regarding after-sale support to ensure customer satisfaction.
- Assist accounting in resolving late receivables or client credit issues.
- Ensure the client is updated regularly on project progress and order status.
- Market Research and Analysis:
- Stay informed about industry trends, competitive landscape, and government procurement processes.
- Conduct market research to identify potential growth areas and emerging opportunities.
- Provide insights and recommendations to improve product offerings and market positioning.
- Collaboration and Communication:
- Work closely with cross-functional teams, including marketing, project coordinator and managers, and operations, to deliver comprehensive solutions.
- Communicate effectively with internal resources to ensure client needs are met.
- Participate in industry events, trade shows, and networking opportunities to enhance company visibility and build relationships.
Requirements
- Bachelor's degree in Business Administration, Project Management, Marketing, Interior Design, or related field.
- Minimum of 5 years of experience in account management, preferably within the GSA or government sector.
- Proven track record of achieving sales targets and driving business growth.
- Strong understanding of GSA procurement processes and regulations.
- Exceptional math and interpersonal skills, attention to detail, and a great listener.
- Ability to manage multiple priorities and work effectively under pressure.
- Proficiency in CRM software, Project Spec, and Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
- Ability to learn and adapt to new software technologies.
- Desire to work in a collaborative, innovative, and team-oriented environment.
- Working knowledge of workplace innovations/trends (Well, LEED, ergonomics, technology, work styles).
-
Account Manager
1 week ago
Lanham, United States Price Modern Full timeApply Description As the industry leader in the Mid-Atlantic, Price Modern specializes in providing innovative workplace furnishing solutions that enhance productivity and comfort. Our commitment to quality and customer satisfaction has made us a leader in the industry and one of the top Haworth dealers in the country. We are seeking a...
-
Account Manager
2 weeks ago
Lanham, United States Grainger Full timeWork Location Type:Onsite As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to...
-
Project Accountant
2 months ago
Lanham, United States Robert Half Full timeJob DescriptionJob DescriptionWe are seeking a Project Accountant to join our team. In this role, you will oversee financial operations related to specific projects in line with accounting principles and company policies. You will prepare financial reports, analyze project costs, and collaborate with project managers to ensure the financial success and...
-
Staff Accountant
3 weeks ago
Lanham, United States Moore DM Group Full timeDescription As the Staff Accountant, with experience in all aspects of accounting, you will play an integral part in the preparation of financial reports to track the organization's assets, liabilities, profit & loss, tax liabilities, and other related financial activities. The Staff Accountant will perform general accounting and other related duties for the...
-
Senior Account Executive
6 days ago
Lanham, United States Moore DM Group Full timeDescriptionAs the Senior Account Executive, you will contribute to the development of our nonprofit client's strategy and the creation and implementation of campaigns to acquire, cultivate, solicit, and retain donors across one or multiple clients.Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth for clients...
-
Senior Account Executive
6 days ago
Lanham, United States Moore DM Group Full timeDescription As the Senior Account Executive, you will contribute to the development of our nonprofit client's strategy and the creation and implementation of campaigns to acquire, cultivate, solicit, and retain donors across one or multiple clients. Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth for...
-
Lanham, Maryland, United States Tianya Edgerton - State Farm Agent Full timeJob DescriptionTianya Edgerton - State Farm Agent is seeking a highly motivated and results-driven Account Manager to join their team. As an Account Manager, you will play a vital role in the success of our agency by building meaningful relationships with customers and acting as a liaison between customer needs and agency departments.You will be responsible...
-
Event Manager
2 days ago
Lanham, United States Encore Full timePosition Overview The Event Manager (EM) has overall responsibility for each event production project assigned specific to Special Events/Exhibits and Trade Shows lines of business. This position serves as the primary owner and point-of-contact with all internal departments and the key client contact. At the direction of the Executive Producer, this position...
-
Sweet Treats Connoisseur
6 days ago
Lanham, Maryland, United States Nothing Bundt Cakes Full timeAbout UsAt Nothing Bundt Cakes, we're passionate about spreading joy through our delicious baked goods and exceptional customer service. As a Sweet Treats Connoisseur - Bakery Manager Assistant, you'll play a crucial role in maintaining the high standards of our bakery and ensuring an outstanding experience for our guests.Job SummaryWe're seeking a highly...
-
Engineering Manager
6 months ago
Lanham, United States KBR Full timeDescription : Performs a variety of engineering work in the development of an operable system capable of meeting requirements within imposed constraints including mass, cost and schedule. Designs and/or researches subsystem interfaces to ensure that subsystems are integrated and work together to form a viable complete system. Performs functional...
-
Senior Financial Project Specialist
6 days ago
Lanham, Maryland, United States Talentuition, LLC Full timeWe are seeking a skilled Senior Financial Project Specialist to join our team at Talentuition, LLC. The ideal candidate will have experience in cost accounting, project accounting, and construction accounting.The role involves working with project managers to assist in the entire cost cycle of a project, including managing committed costs and major purchase...
-
AR Collections Specialist- DC Renovation
7 days ago
Lanham, Maryland, United States Baldor Specialty Food Full timeJoin a dynamic team as an AR Collections Specialist at Baldor Specialty Food. This challenging role offers a competitive salary and opportunities for growth in the Accounts Receivable department.About the RoleThe successful candidate will be responsible for managing a multimillion-dollar aging portfolio of 500-700 existing customers, reporting to the...
-
RN Nurse Team Lead | Outpatient Surgery Center
2 weeks ago
Lanham, United States Children's National Hospital Full timeThe Registered Nurse, Team Lead, is responsible for daily operations (staffing and assignments) and directing the activities of the Outpatient Surgery Center. Provides 24 hour accountability for planning, managing and evaluating department functions. Guides, supervises and elevates the quality of practice for utilization review within Children's National....
-
Financial Clerk Specialist
5 days ago
Lanham, Maryland, United States VECRA Inc Full timeVECRA Inc is seeking a highly skilled Financial Clerk Specialist to join our team in Lanham, MD. This full-time position requires 2+ years of experience in bookkeeping, accounting, and auditing.Job OverviewThis role involves accurate recordkeeping, including weekly and monthly invoicing, and performing routine accounting duties to maintain financial records....
-
Business Development Specialist
3 days ago
Lanham, Maryland, United States Grainger Businesses Full timeWe are seeking a highly motivated and experienced Account Manager to join our team at Grainger Businesses. As a key member of our sales team, you will be responsible for driving sales growth in a specific geography or vertical market.Key Responsibilities:Understand customer goals and remain alert and responsive to changing customer needsDemonstrate knowledge...
-
Physical Therapist III, Full Time, Lanham
1 month ago
Lanham, United States Kaiser Permanente Full timeJob Summary: Responsible for Physical Therapy management of members under the direction and supervision of the Rehabilitation Manager. This position consistently supports compliance and the Principles of Responsibility (Kaiser Permanentes Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the...
-
Financial Service Advisor
7 days ago
Lanham, Maryland, United States FedChoice Federal Credit Union Full timeJob OverviewFedChoice Federal Credit Union seeks a skilled Financial Service Advisor to serve as the key element of our retail environment. As a Financial Service Advisor, you will build and maintain relationships with members, upholding the integrity of our brand while living out our Mission and Vision and demonstrating our Core Values.In this role, you...
-
Senior Pricing Analyst
2 weeks ago
Lanham, United States Science Systems & Applications Full timeJob DescriptionJob DescriptionScience Systems and Applications Inc (SSAI) is seeking an experienced Senior Pricing Analyst to support their busy Finance department. Located in Lanham, MD the Senior Pricing Analyst will execute all aspects of the proposal pricing for business development of federal and commercial opportunities. Perform estimating and pricing...
-
Senior Pricing Analyst
1 week ago
Lanham, United States Science Systems and Applications Full timeScience Systems and Applications Inc (SSAI) is seeking an experienced Senior Pricing Analyst to support their busy Finance department. Located in Lanham, MD the Senior Pricing Analyst will execute all aspects of the proposal pricing for business development of federal and commercial opportunities. Perform estimating and pricing activities for proposal...
-
Medical Billing Specialist
7 days ago
Lanham, Maryland, United States FYZICAL Therapy and Balance Centers Full timeJob OverviewFYZICAL Therapy and Balance Centers is seeking a highly skilled Medical Billing Specialist to join our team in Lanham, MD. As a key member of our revenue cycle department, you will play a critical role in ensuring the timely and accurate processing of medical claims.About FYZICALWe are the world's fastest-growing healthcare franchise, dedicated...