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Credit and Collections Specialist

4 months ago

Raleigh, United States National Coatings & Suppliers, Inc. Full time
We are looking for a Credit and Collections Specialist to join our team in Raleigh NC.

$27-$28.50 per hour doe.

Duties & Responsibilities
  • Responsible for credit and collection of accounts for assigned sales region
  • Assist with Credit Departments calls throughout the day
  • Monitor account list daily to prioritize accounts that require collection activity
  • Log all account contact and resolutions
  • Work with internal departments, store managers and sales teams to collect delinquent balances
  • Determine best solutions to resolve customer issues that may have caused payment delays
  • Make decisions on setting terms and credit limits for new and existing customer accounts
  • Set payment plans
  • Distribute month-end reports for assigned region
  • Work with collection agency on accounts with extreme outstanding balances
  • Assist in the accurate and timely processing of all NSF checks or credit card chargebacks
  • Help to maintain customer credit files
  • Review questionable matters and refers issues to the Credit Managers as necessary
  • Maintain a good relationship with store managers and divisional managers
  • Other duties as assigned

Qualifications & Education Requirements
  • High School Diploma/ GED
  • 1-3 years of previous credit, collections, and accounts receivable experience
  • Previous customer service experience strongly preferred
  • Knowledge of the principles and practices of financial record keeping as they relate to the credit function
  • Strong computer skills and proficient in use of Microsoft Office especially Excel
  • Proper time management skills to consistently meet daily and monthly deadlines
  • Attention to detail with a high degree of accuracy
  • Strong motivation, communication, and comprehension skills

Preferred Skills
  • The ability to keep a level head under stressful situations and prioritize multiple tasks.
  • Work well in a team environment and as an individual

Incentives:
  • Medical, Dental, & Vision Benefits
  • Collaborative environment where your input is valued daily
  • Short-term & Long-term Disability
  • 401(k) Retirement Savings Plan
  • Paid Holidays
  • Paid Time Off

EEO Notice

We are an Equal Opportunity/ Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

About US FNM:

Come join a company where we are collaborative, fast-paced, innovative and challenging. National Coatings and Supplies is a privately held company headquartered in Raleigh, NC, with over 200 stores in 38 states. Our distribution platform serves a broad range of collision centers and industrial clients across the United States. In 2016, National Coatings & Supplies, the second largest industry distributor merged with Single Source, Inc, the third largest industry distributor. We have already almost doubled our growth and we show no signs of slowing down.