Account Management Intern

1 week ago

Los Angeles, United States Jellysmack Full time

The Team Culture

The Account Management team and our talented Account Managers serve as the primary points-of-contact between Jellysmack and the renowned creators on our roster. The Account Management team is at the center of everything we do at Jellysmack. Account Managers are in charge of signing new clients and managing strategic partnerships with our existing clients and their representatives. We are a dynamic team that embodies the company's values of overperformance, positivity, and agility.

The Role

As an intern within the Account Management team, you will play a crucial role in supporting our high-profile creators and assisting with various tasks that ensure their success. You will help manage external inquiries while collaborating with Account Managers to enhance creator satisfaction and retention.

The Responsibilities

* Create internal tickets for creator questions and concerns and provide timely external responses and resolutions to creators and their representatives.
* Ensure internal teams respond to creator care tickets in a timely manner; monitor SLA and provide recommendations on how to improve the creator care system.
* Analyze creator care system data and identify long-term solutions to resolve common creator concerns or complaints.
* Assist with the onboarding and offboarding of creators.
* Help ensure all documents, processes, presentations, decks, and tools are up-to-date for the Account Management team.
* Support with data entry tasks and ongoing updates.
* Help facilitate the transition from Salesforce to Attio.
* Support Account Managers with day-to-day management of their portfolios (e.g., creating performance decks, gathering data/insights, preparing pitch materials, identifying new outreach strategies, etc.).
* Send monthly reporting to creators.

A Little About You

* You are passionate about the digital ecosystem and familiar with top-tier content creators and social media platforms.
* You are currently pursuing a Bachelor's Degree or have equivalent experience.
* You have an interest in account management, talent management, sales/partnerships, or client services.
* You are a driven, go-getter who is able to work independently as well as collaboratively in a fast-paced environment.
* You have strong attention to detail and can manage multiple projects simultaneously.
* You have excellent communication skills and a positive demeanor when navigating challenges.
* It's a plus if you are proficient with Slack and Google Suite (Docs, Sheets, Slides).
* It's a plus if you have some experience with Attio, Monday, Notion, PowerBi, Looker, and/or other tools.

$17.28 - $17.28 an hour

This is a paid internship with a duration of up to three months, requiring approximately 20 hours per week.

The Company

Jellysmack is the global creator company that uses technology to turn the talented video creators of today into the digital icons of tomorrow. Our powerful AI detects the most promising creators and helps skyrocket their social growth through multi-platform distribution. Jellysmack's all-encompassing infrastructure provides the world's best creators with solutions they need to save time and cost and maximize their revenue potential.Jellysmack is a trusted growth partner that currently helps hundreds of top creators go bigger across Facebook, Snapchat, Spotify, OTT and more. Our elite roster includes names like Bailey Sarian, Brad Mondo, and Patrick Starrr.

  • Account Manager

    4 weeks ago

    Los Angeles, United States Lot Management Full time

    Are you a relationship-builder with a passion for delivering top-notch service? Join our team as an Account Manager and help drive excellence in maintenance and janitorial solutions! This is a Remote position, Account Manager must be in the greater Los Angeles area and willing to visit clients and employees in that area including North Orange County. About...

  • Account Manager

    4 weeks ago

    Los Angeles, United States Lot Management Full time

    Are you a relationship-builder with a passion for delivering top-notch service? Join our team as an Account Manager and help drive excellence in maintenance and janitorial solutions! This is a Remote position, Account Manager must be in the greater Los Angeles area and willing to visit clients and employees in that area including North Orange County. About...

  • Account Manager

    4 weeks ago

    Los Angeles, United States Lot Management Full time

    Are you a relationship-builder with a passion for delivering top-notch service? Join our team as an Account Manager and help drive excellence in maintenance and janitorial solutions This is a Remote position, Account Manager must be in the greater Los Angeles area and willing to visit clients and employees in that area including North Orange County. About...

  • Account Manager

    4 weeks ago

    Los Angeles, United States Lot Management Full time

    Are you a relationship-builder with a passion for delivering top-notch service? Join our team as an Account Manager and help drive excellence in maintenance and janitorial solutions This is a Remote position, Account Manager must be in the greater Los Angeles area and willing to visit clients and employees in that area including North Orange County. About...

  • Account Manager

    2 months ago

    Los Angeles, United States LOT Management Full time $68,000 - $76,000

    Are you a relationship-builder with a passion for delivering top-notch service? Join our team as an Account Manager and help drive excellence in maintenance and janitorial solutions!This is a Remote position, Account Manager must be in the greater Los Angeles area and willing to visit clients and employees in that area including North Orange County.About LOT...

  • Account Manager

    2 months ago

    Los Angeles, United States LOT Management Full time

    Are you a relationship-builder with a passion for delivering top-notch service? Join our team as an Account Manager and help drive excellence in maintenance and janitorial solutions!This is a Remote position, Account Manager must be in the greater Los Angeles area and willing to visit clients and employees in that area including North Orange County.About LOT...

  • Account Manager

    4 weeks ago

    Los Angeles, United States Origin Management Full time

    Have you heard the phrase "love what you do, and you will never work a day in your life"? At our firm we live that, every day. When you're passionate about what you do, you love the people you do it with, and you're constantly growing as a person, time flies, and you're always having fun. Are you driven and looking for a career that will not only empower...

  • Account Manager

    4 weeks ago

    Los Angeles, United States Origin Management Full time

    Have you heard the phrase "love what you do, and you will never work a day in your life"? At our firm we live that, every day. When you're passionate about what you do, you love the people you do it with, and you're constantly growing as a person, time flies, and you're always having fun. Are you driven and looking for a career that will not only empower...

  • Account Manager

    4 weeks ago

    Los Angeles, United States Origin Management Full time

    Have you heard the phrase "love what you do, and you will never work a day in your life"? At our firm we live that, every day. When you're passionate about what you do, you love the people you do it with, and you're constantly growing as a person, time flies, and you're always having fun.Are you driven and looking for a career that will not only empower your...

  • Tax Manager, International

    4 weeks ago

    Los Angeles, United States Software Placement Group Full time

    About the Job: Tax Manager, International This prestigious regional CPA firm is seeking an experienced Tax Manager to oversee international tax operations. The role offers a perfect blend of challenges and opportunities, catering to a diverse client base ranging from SEC to closely held businesses across various industries. The Tax Manager will ensure the...

  • International Tax Manager

    5 days ago

    Los Angeles, United States Software Placement Group Full time

    International Tax ManagerWe are searching for an International Tax Manager to join our well-established and highly profitable regional CPA firm. The ideal candidate will oversee and manage intricate tax situations, ensuring accurate and timely preparation of clients' tax returns. We offer a favorable work-life balance, excellent benefits, large potential...

  • Strategic Account Growth Manager

    1 week ago

    Los Angeles, California, United States Coatue Management L.L.C. Full time

    About UsCoatue Management L.L.C. is a pioneering company in the fintech sector, committed to providing innovative solutions for its clients.Job SummaryWe are seeking an experienced Strategic Account Growth Manager to lead our team responsible for managing Mercury's highest-value accounts. This senior role requires a strong background in enterprise customer...

  • Account Manager

    4 weeks ago

    Los Angeles, United States Intersection Full time

    Who are We? Intersection is an experience-driven Out of Home media and technology company that delivers programming, consumer amenities, and advertising to cities. From free internet access to way-finding to real-time information, our products make city life easier and more sustainable. We further enrich cities with experiential programming that inspires and...

  • Account Manager

    4 weeks ago

    Los Angeles, United States Intersection Full time

    Who are We? Intersection is an experience-driven Out of Home media and technology company that delivers programming, consumer amenities, and advertising to cities. From free internet access to way-finding to real-time information, our products make city life easier and more sustainable. We further enrich cities with experiential programming that inspires and...

  • Account Manager

    1 month ago

    Los Angeles, United States Robert Half Full time

    Job DescriptionJob DescriptionJob Summary: The Account Executive (AE) is a key detail oriented responsible for managing existing client accounts while also assisting in acquiring new business. AEs work closely with company managers, internal teams, and clients to deliver tailored solutions that meet client needs in relation to their benefit plans. The...

  • Agency Account Manager

    3 weeks ago

    Los Angeles, United States Times10 Full time

    Times10 is a full service creative agency that delivers comprehensive campaign services to fortune 500 companies. Our office, although casual and fun loving, is highly focused. Our diverse clients range from high profile individuals to fast-growing restaurant chains, from multinational corporations to local powerhouses.We are seeking an Account Manager to...

  • Accounting Manager

    3 weeks ago

    Los Angeles, United States Michael Page Full time

    Accounting Manager for a Consumer Goods company focused on fashion retail, in Los Angeles.Client DetailsOur client is a fashion company in Los Angeles. They have a strong brand presence and customer following. They hold an international reach and are looking to add to their finance and accounting team.DescriptionFinancial Reporting:Oversee the preparation of...

  • Accounting Manager

    3 weeks ago

    Los Angeles, United States Michael Page Full time

    Accounting Manager for a Consumer Goods company focused on fashion retail, in Los Angeles.Client DetailsOur client is a fashion company in Los Angeles. They have a strong brand presence and customer following. They hold an international reach and are looking to add to their finance and accounting team.DescriptionFinancial Reporting:Oversee the preparation of...

  • Technical Accounting Manager

    3 weeks ago

    Los Angeles, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a long term contract employment opportunity for a skilled Technical Accounting Manager in Los Angeles, California. In this role, you will be instrumental in various accounting projects, ensuring compliance with US GAAP policies and regulations, and assisting with audit support for our banking industry....

  • Senior Manager, Accounting

    4 weeks ago

    Los Angeles, United States Sky Mavis Full time

    M13 is looking for a Senior Manager, Accounting hire. Most important to success in this role is, we are ideally looking for an individual who has worked in companies that have small high-growth accounting environments with the need to build out the appropriate supporting infrastructures, reporting packages and financial metrics to sustain / support the...