Hourly - Counseling Assistant

1 week ago


Santa Barbara, United States Santa Barbara City College Full time

The SBCC Academic Counseling Center Counseling Assistant supports academic counselors with a variety of projects and is the first point of contact for students who come to the Academic Counseling Center Front Desk. Primary duties include: 

* Helping students to schedule academic counseling appointments and prepare appropriately for their session(s)


* Supporting students in navigating the community college system, providing referrals as needed


* Assisting counselors with the facilitation of college support services including various workshops and programs, e.g. Class Planning for new students



Work Schedule:

* This is an hourly position to work no more than 19.5 hours per week and no more than 175 days per fiscal year. 


* The position is on campus in person during hours the Student Services building is open.


* Mondays, Wednesdays, Thursdays 8:30 am - 4:30 pm


* Tuesdays  8:30 am - 6:00 pm


* Possibility of working some Fridays 9 am - 1 pm


* Opened until Filled



Minimum Qualifications:

* Bachelor's degree and/or equivalent combination of education and experience


* Strong interpersonal, organizational, and written communication skills


* Able to work well independently and collaboratively as part of a team


* Able to work confidently with diverse student populations and is committed to practicing and promoting inclusivity


* Experience with or demonstrated ability to learn new software and technology



Desired Qualifications:

* Ideal applicants are knowledgeable about SBCC Student Services


* Two years of previous customer service experience preferred


* Bilingual skills, Spanish preferred



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