Data Recovery Clerk

1 week ago


Oklahoma City, United States GTT, LLC Full time
Job Title: Data Recovery Clerk
Location: Oklahoma City, OK
Work Type: Onsite
About the Role: As a Data Recovery Clerk 1, you'll play a vital role in our Data Recovery team. You'll be responsible for managing the entire lifecycle of data recovery cases, from initial intake to final resolution. This includes tasks such as case management, inventory control, communication with customers, and RMA processing.
Key Responsibilities:
  • Case Management: Efficiently process and track data recovery cases within our case management system.
  • Inventory Control: Maintain optimal stock levels of data recovery supplies and parts.
  • Technical Skills: Disassemble external hard drives and NAS systems while adhering to ESD compliance.
  • Communication: Effectively communicate with customers, team members, and vendors via email, phone, and messaging systems.
  • RMA Processing: Handle returns and exchanges promptly and accurately.
Required Skills and Qualifications:
  • High School Diploma or equivalent
  • Strong written and verbal communication skills
  • Proficiency in Microsoft Office 365
  • Advanced keyboarding, proofreading, and editing skills
  • Ability to lift, pull, and push 30+ lbs.
  • Experience working in a team-oriented environment
  • Attention to detail and ability to meet deadlines

Preferred Qualifications:
  • 1+ years of experience working with computer hardware and data recovery processes

Join Our Team: If you're a detail-oriented individual with a passion for technology and problem-solving, we encourage you to apply. We offer competitive compensation, excellent benefits, and a collaborative work environment.
Benefits:
  • Medical, Vision, and Dental Insurance Plans
  • 401k Retirement Fund

About The Company:
  • We are a leading provider of data storage solutions, committed to innovation, sustainability, and employee development. Our team of talented professionals works collaboratively to deliver cutting-edge technology and solutions that meet the evolving needs of our customers.
Our Culture:
  • Collaborative and Inclusive: We foster a supportive and collaborative work environment.
  • Passionate and Driven: Our employees are dedicated to their work and committed to our mission.
  • Global Reach: We have a strong presence in key markets around the world.
Our Values:
  • Integrity: We conduct our business with honesty and transparency.
  • Innovation: We are committed to developing innovative solutions.
  • Inclusion: We value diversity and create an inclusive workplace.
24-14517 #gttnonit #gttjobs

 
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