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Front Desk Customer Service Associate at VillaSport

4 months ago

Beaverton, United States Villasport Athletic Club and Spa Full time
VillaSport Atheltic Club and Spa offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our resort-style clubs are where fitness, family and community all come together. As a growth company with ambitious expansion plans, VillaSport is looking for talented and motivated people who can grow with us and deliver best-in-class customer service on a scale not seen in the industry.
If you are a high-performing, outgoing, service-oriented individual looking for a chance to make a difference, you belong at VillaSport.  We offer a fantastic work environment, competitive wages, and a generous 401(k) plan with a company match of up to 4% of your compensation.

POSITION SUMMARY:
The purpose of this position is to provide consistent five-star service to members, guests and staff. The Member Services Associate will also provide accurate information regarding all areas of club operations and uphold all Member Services Desk policies and procedure.

We are currently looking for individuals available for opening shifts from 4:45am-10am
 
COMPENSATION AND BENEFITS INCLUDE:
  • Hourly rate of pay. 
  • 401K with dollar for dollar match up to 4%.
  • Complimentary club membership.
  • Discounts on club products and services.
  • Regular opportunities to learn new roles within the Company. 

QUALIFICATIONS:
  • Member Services Staff consistently exhibit exceptional member service and ability to utilize current procedures.
  • Excellent phone skills; ability to handle intermittent heavy phones.
  • Efficient, well-organized, able to handle a variety of duties simultaneously.
  • Strong background in customer service skills.
  • Excellent written and verbal communication skills with the ability to communicate in a friendly, professional manner under pressure.
  • Ability to work in a multi-faceted organization.
  • Professional image through dress, posture and poise.
  • Assertive with outgoing personality.
  • High School Diploma or equivalent skills gained through experience.
 
 
For more information, please visit our website at www.villasport.com