Clinical Nurse Patient Liaison

1 month ago

Saint Louis, United States BJC HealthCare Full time

Additional Information About the Role

* Surgical/Recovery Patient Liaison
* 4-10 hour shifts
* M-F, no weekends, no holidays
* Non-clinical role
* Strong communication and de-escalation skills needed


* The BJC Registered Nurse Career Ladder differentiates BJC as the place for nurses to work in the greater St. Louis area.
* This is a tool to empower nurses to work at the top of their license and own their career progression.
* The BJC RN Career Ladder promotes professional development, leadership, collaboration, education and service excellence and gives staff the opportunity to continue doing what they do best - caring for patients - while having the opportunity to advance to the next step in their career.
* Moves to higher ladder levels will result in a percentage increase of current pay that aligns with the new job description.

Overview

Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.

At Barnes-Jewish Hospital, PACU nurses find the kind of fast-paced environment that will test their professional judgment and critical thinking skills, and encourage tremendous growth. It's an exhilarating place to build a nursing career. Here, you'll work with world-renowned surgeons and anesthesiologists assist on unique and complex procedures, work with the latest technologies and treatments and play a vital role in developing new procedures and treatment protocols. In fact, people from all over the nation and the world come to Barnes-Jewish for our surgical specialties. The team has the opportunity to provide traditional PACU care as well as care for critically ill ICU patients, participate in new initiatives (hybrid surgical care, regional anesthesia).

Preferred Qualifications

Role Purpose

Responsible for maintaining accurate, current and essential information to serve as a resource advocate.

Responsibilities

Investigates situations involving patients, families, visitors, or personnel and takes appropriate follow up action.Performs training needs assessments and develops multi-year plans to meet training needs across the organization.Works closely with risk management in reducing hospital liability through prompt and caring resolution of patient issues.Provides in-depth analysis/recommendations of data and prepares reports, graphs and information dashboards for a variety of metrics.Recommends to leadership those cases which require further review and investigation.

Minimum Requirements

Education

Nursing Diploma/Associate's

Experience

2-5 years

Supervisor Experience

No Experience

Licenses & Certifications

RN

Preferred Requirements

Education

Bachelor's Degree - Nursing

Experience

5-10 years

Benefits and Legal Statement

BJC Total Rewards

At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

* Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
* Disability insurance* paid for by BJC
* Pension Plan*/403(b) Plan funded by BJC
* 401(k) plan with BJC match
* Tuition Assistance available on first day
* BJC Institute for Learning and Development
* Health Care and Dependent Care Flexible Spending Accounts
* Paid Time Off benefit combines vacation, sick days, holidays and personal time
* Adoption assistance

To learn more, go to www.bjctotalrewards.com/Benefits

* Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

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