Customer Service and Circularity Operations Intern

About our group:

Circularity & Customer Services (CCS) is looking for a person seeking excitement and fun to join our Americas Operations Team in Bloomington, Minnesota or Longmont, Colorado

Our group, Circularity and Customer Services, provides best-in-class aftermarket services to deliver the "Total Customer Experience" across all product and customer segments. Our team consists of supply chain operations, engineering, account managers and sales personals, based in Asia, EMEA and North America regions. CCS provides competitive advantage by delivering "best in class "post sales service that helps to drive share growth globally and total customer satisfaction. CSS supports Seagate Corporate Sustainability initiatives to minimize e-waste through assets / drives recovery, recycling and generate revenue.

About the role - you will:

This position will focus on improving, optimizing, and driving excellence across Americas Circularity and Service Operations.

Responsibilities include:

* Standardize and Streamline Metrics Dashboards across Global Service Providers
* SAP end-to-end process Value-Stream Mapping
* Physical Inventory Process Optimization for Americas Warehousing Operations
* Analyze Value-Add Service Programs to establish ROI and Cost vs. Benefit decision matrices
* Work cross functionally with internal customers including but not limited to: Account Management, Sales and Process Engineering, to develop solutions to complex data and process issues
* Meet deadlines and work under pressure with limited supervision

This position will typically involve an 8 AM to 5 PM, Monday through Friday, work schedule. This is negotiable as there may be global conference calls both before or after the typical work schedule

About you:

* Eager to learn
* Cross-functional mindset
* Excellent attention to detail
* Organized
* Self-motivated, quick learner and foster an enjoyable and productive work environment
* Customer service minded
* Proven ability to handle multiple projects and meet deadlines
* Ability to attend evening meetings to coordinate with Global Operations team



Your experience includes:

* Proficiency in Excel, PowerPoint and Word. Specifics include with pivot tables, sum if type formulas, and V-lookups
* Process Mapping and Process Improvement experience
* Pursuing a Bachelor's Degree in Supply Chain, Operations Management, Industrial Engineering, Management Information Systems (MIS), Business Analytics, or any other related discipline and enrolled in courses for Fall 2025

Location:

Longmont, CO or Normandale, MN

Our Longmont product-design campus is nestled against the foothills with exceptional views of the Rocky Mountains. Here at work, you can grab breakfast and lunch in the on-site cafeteria or get an afternoon espresso, prepared by a professional barista. Our 1,500+ employees enjoy an active on-site experience from sporting activities (get in a few laps at lunch on our 1-mile walking path around campus, play ping-pong or volleyball, or stop in our 24- hour fitness center for a group or individual workout) to community service and many employee resource groups including Pride, Women's Leadership Network and a Young Professionals Network.

Our Normandale campus spans two suburbs, Edina and Bloomington, and serves as the Recording Head development and manufacturing arm of Seagate. Located in the heart of a bustling community, Seagate offers an on-site café, or if you prefer, you can drive to one of many restaurants just minutes away. Need to grab a gift over lunchtime? Shopping is abundant in the area. If working out is your thing, the on-site fully equipped fitness center hosts wellness programs, outdoor activities, tournaments, and group workouts. Looking for something more laid back? Reset in one of our meditation rooms, or simply take a walk around our indoor walking path. On-site cultural festivals, celebrations, and community volunteer opportunities also abound.

The estimated base wage range for this position is $20 - $29/hr. The individual base wage is based on work location and additional factors, including job-related skills, experience, and relevant education or training.

Seagate offers comprehensive benefits to its eligible Interns, including, but not limited to, medical, dental, vision, and participation in the employee stock purchase plan. Seagate also offers Interns paid time off, including 12 holidays and a minimum of 48 hours of paid sick leave. The benefits for this position are based on a 24 to 40-hour-per-week schedule for a full calendar year and may differ depending on work location and tenure with the Company.

Location: Normandale, United States, Longmont, United States

Travel: None

Innovation thrives in a culture that embraces different voices, where employees are equal contributors and are empowered to express themselves authentically. Building this culture takes constant work and willingness to be transparent about progress. Read more in our Diversity, Equity, and Inclusion, Annual Report.

* Learn more about our commitment to the U.S. military and veteran community by watching this video.
* 5th year in a row as a Best Employer for LGBTQ+ Equality

About Us

With more than four decades of storage innovation, Seagate empowers humanity to thrive in the data age and helps people and businesses navigate the ever-expanding data landscape.

We craft precision-engineered, cutting-edge solutions that help the world store and manage exponential data growth.

Seagate is powered by our talented, passionate, and diverse workforce of 29,000 employees across the globe who embody our core values: integrity, innovation, and inclusion. Striving towards excellence every single day, we show up with these values for our customers, business partners, shareholders, and communities alike.

Join us and get inspired to make a difference in the datasphere

Seagate is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, physical or mental disability, genetic information, marital status, sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, sexual orientation, religion, military and veteran status, or other status protected by applicable law. We will consider for employment qualified applicants with arrest and conviction records. EEO Know Your Rights Poster & OFCCP Pay Transparency Provision Information.

Seagate will provide reasonable accommodations with the application process upon request as required to comply with applicable laws. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@seagate.com.

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