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Assistant Client Manager

4 months ago

Temple Terrace, United States Fieldstone Architecture & Engineering Full time
Synopsis

The Assistant Client Manager (ACM) works in partnership with the Client Manager (CM) to coordinate with Architects, Designers and Technicians, and is responsible for product quality as well as communication between clients and internal product and production teams. The ACM in partnership with the project coordinator oversees multiple projects to ensure completion of the project scope.

Key Responsibilities

Project Focus:
  • Define scope of work (project brief).
  • Assist in creation of client proposals, budgets and invoicing.
  • Communicate client standards.
  • Overall project quality control.
  • Project set-up, file, and folder preparation.
  • Project discipline coordination.
  • Communicate client redlines to team.
  • Assists in the preparation and execution of consultant contracts.
  • Responsible for communication with vendors, and contractors to ensure incorporation, and coordination of all information into the project and provides support as necessary.
  • Support procurement for projects.
  • Project discipline coordination of small/quick turn projects.
  • Assist client manager in external communications, including email triage.
  • Work with client manager to get signed add-services.
  • Participate in and manage client bi-weekly meetings.
  • Quality Assurance overflow.
  • Consistently apply Fieldstone's Quality Control procedures and takes ownership of their work.
  • Maintain FAE standards for file and folder management (including submittals, RFIs and other project records both electronic and paper).
  • Comply with Fieldstone and client-specific standards (CAD, File Management, etc.).
  • Shares, tracks, and coordinates electronic documentation and files with the project team, clients and consultants.

Leadership
  • Fosters and maintains a collaborative professional working relationship with the project teams.
  • Mentor project teams/designers on client standards and means and methods.
  • Assists in developing and validating project scope and fee, budget, and scope of services.
  • Consistently provides complete and timely communication of project information to and from clients and project team.
  • Ensures that design intent is consistent and properly executed.
  • Ensures that construction detail documentation conforms to FAE Quality Assurance and Quality Control policies and process.
  • Works on developing a positive relationship of communication and trust with Clients and Clients' representatives.

Required Skills
  • Knowledge of design, design trends, construction methodology, material applications, and manufacturer-supplier appropriateness.
  • Knowledge of architectural building systems as it coordinates with interior design.
  • Knowledge of the Quality Assurance and Quality Control policies and process.
  • Knowledge of building codes and the ability to research and apply/incorporate that knowledge.
  • Advanced design, visual, and graphic presentation skills.
  • CAD drafting skills.
  • Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
  • Ability to work effectively with other project leaders and teams.
  • Ability to effectively meet deadlines.
  • Ability to communicate effectively in writing and verbally, including public speaking.

Required Experience
  • Education: Bachelor's degree in interior design.
  • 3+ years minimum of progressive experience in interior design with proven organizational skills.

Position Type
  • Full-Time/Regular