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Overnight Valet Driver

4 months ago

Long Beach, United States ABM Full time

Pay: $16.65-$20.00 per hour

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM 2024 Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)

Position Summary Details

This is a part time, including graveyard shifts between 11pm-6am.

Provide professional, courteous and compassionate guest services for visitors, and guests while meeting the standards outlined by ABM, and the Hotel. Assist the Operations Manager in overseeing and coordinating all activities related to the Valet operation. Proactively approach, greet and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service. Responsible for all other duties assigned. Some positions require cash handling.

Primary Duties:

* Coordinate traffic flow in valet lanes
* Maintain the front driveway congestion-free through traffic control, monitoring illegal parking, and immediately store vehicles.
* Greet all guests; inquire about destination; give directions
* Inform guest of valet and self-park options, relevant services, hours of operation, and after-hours key retrieval.
* Organize "next car parked" and distribute keys to valet team.
* Predict and communicate traffic flow peaks and lot issues
* Identify and arrange for extra support for extended wait times.
* Accurately tally and split the tip pool
* Receive and receipt a variety of valet payments
* Accurately prepare daily cash reports and reconcile cash, check, validation coupons, and management approved complimentary parking.
* Project currency and coin requirements and re-order as necessary.
* During peak times, operate, park and retrieve all vehicles in a safe manner by obeying all traffic laws, Facility policies, and applicable pedestrian regulations.
* Ensure each guest receives outstanding service by providing a friendly environment, which includes greeting and thanking everyone.
* Assist each guest with car doors, wheelchairs/strollers and belongings.
* Keep work area clean of debris.

Essential Knowledge and Skills:

* Able to act independently and make accurate decisions with exceptional focus on attention to detail.
* Ability to control flows of traffic and valet lanes.
* High degree of attention required preventing injury to others and damaging to vehicles when operating vehicles to and from location.
* Ability to demonstrate exceptional service and interpersonal skills that are interpreted as positive and customer service oriented.
* Ability to calculate and balance numbers rapidly and accurately.
* Understand and respond appropriately to basic customer and employee inquiries.
* Ability to analyze and solve problems,
* Ability to operate equipment in assigned area.
* Ability to calculate and balance numbers rapidly and accurately.
* Ability to analyze and solve problems.

Qualifications:

* Effective verbal and non-verbal communication skills.
* Ability to work in an environment that is not necessarily protected from weather and temperature changes with exposure to hot, cold, wet, humid or windy weather conditions for long periods of time.
* Must be 18 years of age and possess a valid driver's license
* Ability to operate a standard and automatic transmission, if required.