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Imaging Specialist

4 months ago

Austin, United States National Western Life Full time
Category
Clerical

Description

Job Summary

The main purpose of the Imaging department is to produce digital copies of documents for retention purposes. Also responsible for organizing and distributing images.

Essential Functions
  • Scan microfilm jackets (requests and backscan) simultaneously using three independent scanners while maintaining strict order of batches and quality of images
  • Segment individual images including: banding, confirmation of overlaps, cut-offs, saturation, ghost images, misloaded film
  • Extract documents from fiche into main system
  • Engage release process
  • Notify: print barcodes, match to request and send to requestor
  • List New Scan: document count of daily scanned policies using Microsoft NT, submit monthly totals to manager
  • Quality Control: inspect each individual image for clarity, signatures, cut-offs, saturation, over exposure and overlaps. Verify policyholders name and if not found research and enter into system. Accept or reject each individual image in accordance with quality control guidelines/procedure
  • Original Rescan
  • New Rescan: rescan all rejected images from quality control; determine exposure by brightness, contrast, paper size and crop
  • Crop Quality Control: band all images and crop any unnecessary darkness, lines, etc., descew unbalanced images
  • Split Document: determination of groups to split images with beginning and ending policy number
  • Research
  • Maintain all onsite Microfile Jackets
  • Pull file jacket requests for policy information
  • Log all microfiche requests and activities
  • Deliver requested pulled file jackets to Imaging for processing
  • Verify imaged files in AWD and notify requesting desk or person of Status
  • Mark file jacket as imaged and file jacket to appropriate drum
  • Research missing policy information and order files from off-site storage vendor
  • Pickup POS work from specified areas on 1st and 2nd floors
  • Prepare POS work by removing staples, placing correct patch pages and copying illegible originals and deliver to paper imaging for processing
  • Assist in processing electronic policy information into AWD for International New Business
  • Cross-train in other areas as required
  • Other duties as requested by Department Manager

Position Requirements

Knowledge, Skills & Abilities
  • Organized and detail oriented
  • Ability to effectively interact with multiple departments, personalities, and staff levels
  • Entry level computer skills
  • Ability to move, carry, and lift up to 20 pounds
  • Ability to bend/twist at the waist and knees on a consistent basis
  • Ability to work with minimal supervision
  • Bilingual skills (English/Spanish) highly preferred

Education & Experience
  • High school graduate or GED

Full-Time/Part-Time
Full-Time

Position
Imaging Specialist

Exempt/Non-Exempt
Non-Exempt

About the Organization

National Western Life provides high quality insurance products on a global basis to meet the financial security needs of well-defined market segments. We provide professional and friendly service to our policyholders and agents and are responsive to the needs of our employees, shareholders and the community.

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.