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In-Room Dining Server
4 months ago
Full-time, Part-time
Description
ABOUT US:
From the hacienda-style architecture to the lush gardens and scattered artwork, Estancia La Jolla is a true Southern California escape. This former ranch dates back to the late 1800s, a history the property celebrates and honors. In Estancia's 210 casually elegant rooms and suites, this AAA Four Diamond boutique hotel feels like home.
THE JOB:
The In-Room Dining server is responsible for taking accurate orders from our guests, making food recommendations, and providing excellent guest service. Upsells food and beverage items to maximize profitability. Delivers meals and amenities to guestrooms or areas of the hotel within specified times. Inspects guest floors for the In-Room service trays and or tables and return them to the In-Room Dining department
YOU:
To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and problem-solving. This role as In-Room Dining Server requires skills such as patience, empathy, and a desire to provide excellent service for our guests.
OUR CULTURE:
Be part of our award-winning team named TOP Workplace in San Diego 2022 and TOP Workplace USA 2023 by our Team Members. Estancia La Jolla is a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts in the Americas. To provide our guests with exceptional service and the most memorable experiences, we look for team members who share our core values. People who best fit Estancia La Jolla are sharp, hardworking team players. We look for candidates with experience in having fun
THE OFFER:
In return, we offer competitive pay, health insurance benefits, Team Member and Family & Friends hotel and restaurant discounts within the Nobel House Hotel & Resorts family, Matching 401k (After 1 year), On-Demand Pay (Earned wage access before payday) PTO, Complementary Parking, and Meals.
Requirements
One year of food service experience, preferably in a hotel/resort environment.
Must have excellent customer service/communication skills to work with guests and provide high guest satisfaction.
Ability to work on AM, PM, weekend, and holiday shifts as required by operational needs
Possess a strong knowledge of food and beverage preparation, hotel service standards, guest relations, and etiquette.
Maintains extensive knowledge of all menu and bar items.
Requires ability to learn and use telephone and POS computer systems used on the property.
THE IDEAL CANDIDATE WILL HAVE:
Experience within a Hotel/Resort environment.
At Estancia La Jolla Hotel & Spa, we take pride in supporting our initiatives towards Diversity, Equity Inclusion, and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions - and we would love for you to share yours with the team
If you enjoy being a part of a team providing an excellent experience for our guests and meeting new people, we invite you to apply
Estancia La Jolla Hotel & Spa is an equal opportunity employer M/F/V/D
EEO Statement
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities, and job performance.
Salary Description
$16.85
