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Department Secretary

4 months ago

Boston, United States Brigham and Women's Faulkner Hospital Full time

Schedule: fulltime days, 8am-4:30pm

Under the supervision of the Nursing Director and as a member of the Department Based Patient Care Team, the Operating Room department secretary performs a wide range of secretarial duties and coordinates department appointment admissions and throughput to ensure professional and efficient operation of the department in providing quality patient care.

* The department secretary is responsible for all aspects of patient scheduling in accordance with complex department scheduling guidelines to facilitate effective and efficient utilization of the operating room. This position supports patient flow in relation to the schedule and effectively facilitates communication by keeping staff, physicians, and various ancillary services informed of the progress of the schedule, any actual or potential delays, or operational issues within the department.
* Under the direction of the operating room Charge Nurse, manages and enters emergent and urgent add on cases into EPIC scheduling.
* The department secretary must be able to demonstrate the knowledge and skills necessary to provide indirect care appropriate to the population of patients served in the department.

Grade 140

About Brigham & Women's Faulkner Hospital

Brigham and Women's Faulkner Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender identity, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.

Brigham and Women's Faulkner Hospital is a 171- bed non-profit, community teaching hospital located in Jamaica Plain directly across the street from the Arnold Arboretum. Founded in 1900, Brigham and Women's Faulkner Hospital offers comprehensive care in a wide variety of specialties. Brigham and Women's Faulkner Hospital is a designated Magnet hospital by the American Nurses Credentialing Center, a recognition that fewer than nine percent of all US hospitals receive.

At Brigham and Women's Faulkner Hospital, we believe that everyone should have the chance to live a healthy life. From creating breakthroughs that have paved the way for treatments around the globe to training the next generation of providers, our patients, and those we may never meet, are at the center of everything we do. If you're looking for more than a career, join Brigham and Women's Faulkner Hospital. Our patients call it better care. Our employees call it home.

* High School Diploma or equivalent required; Associate's degree preferred.
* 1-2 years of experience in medical, customer service setting preferred, but not required.
* Knowledge of Medical Terminology preferred
* Computer knowledge of Microsoft Office & Epic strongly preferred.
* Staff adheres to all C.A.R.E. Standards
* Excellent interpersonal skills to interact effectively with patients, visitors, and hospital personnel.
* The ability to work as a team member, promoting a caring and collegial attitude toward fellow employees.
* The ability to work under stressful conditions, adapting to the changing pace on the unit, frequent interruptions, emergencies, and acutely ill patients.
* Ability to work independently, with well developed organizational skills in order to prioritize tasks.
* Demonstrated verbal and written communication skills to effectively interact with staff through voice mail, e-mail, etc.
* Demonstration of flexibility and willingness to adapt to diverse role as a member of the unit - based patient care team.
* Ability to assist with the transportation of patients as indicated.