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Clinical Associate
4 months ago
Covenant HealthCare
US:MI:SAGINAW
EVENING SHIFT
FULL TIME BENEFITED
Summary:
The Clinical Associate demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation. This individual, under general supervision and/or detailed instruction, assists the medical, technical and nursing staff in the transport and preparation of patients; maintains procedure rooms and work areas; and is responsible for inventory control. He/she maintains appropriate records in accordance with regulatory agencies.
Responsibilities:
Contributes to organization success targets for net operating margin.
Models Covenant's Mission, Vision and WE CARE Values of Extraordinary Care for Every Generation.
Has clinical contact with patients in all age groups (neonatal, infant, pediatric, adolescent, adult, geriatric) and is able to appropriately assess, care for and treat them according to the age appropriate care guidelines as defined by Covenant HealthCare.
Works under the direction of physician, CT Technologist and/or registered nurse. Assists technologists, nurses and/or physicians in performing procedures, documents relevant information, and processes data media via computer, etc. Consults with Radiologist on completed exams; processes report
Reviews medical charts for pertinent history and relevant lab values; obtains clinical history; prepares/interviews and explains procedure to patients under his/her care.
Starts IV's and monitors injection sites during procedures.
Prepares procedure rooms and equipment.
Transports patients to and from the Imaging and Diagnostic Services Department if needed.
Ensures appropriateness of order; processes orders as required; charges supplies and exams; responsible for inventory control and stocking linen.
Demonstrates knowledge of radiation safety, hospital safety and infection control policies and procedures, maintaining a safe and clean environment. Follows proper procedures for sterilization and follows procedure for cleaning up contaminated materials and supplies.
Preserves patients' privacy and maintains confidentiality of patients' information. Ensures that services are provided in accordance with state and Federal regulations, organizational policy, and accreditation / compliance requirements.
Anticipates customer needs and provides services to all customers, including patients, physicians, hospital departments, and staff. Coordinates requests for services, information, records, and data on a timely basis. Researches and resolves problems.
Ensures that patients, their families, visitors, and employees are treated with kindness and respect. Demonstrates teamwork and integrity in all work-related activities. Establishes and maintains effective working relationships within the organization. Attends mandatory internal and external meetings and in-services as required.
Maintains proficiency in all computer functionality necessary to perform job duties(RIS, PACS, QC, email, etc.)
Performs other duties as assigned.
Other information:
EDUCATION/EXPERIENCE
High school diploma or equivalent
BCLS certification
Previous 12 months experience with direct patient care required
Six months or more PC/computer experience required
Previous experience in radiology services preferred
KNOWLEDGE/SKILLS/ABILITIES
Completed medical terminology course or its equivalent
Ability to communicate effectively with all levels of personnel and the public
Proven ability to work independently
Demonstrates excellent customer service
Knowledge of proper cleaning techniques
WORKING CONDITIONS/PHYSICAL DEMANDS
Ability to maintain punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
Constant standing, walking.
Frequent twisting, reaching, handling, feeling, talking, hearing.
Frequent near vision, midrange vision, far vision, depth perception.
Frequent visual accommodation, color vision, field of vision.
Occasional lifting up to 50 lbs.
Occasional sitting, lifting, carrying, pushing, pulling, climbing.
Occasional balancing, stooping, crouching, squatting.
NOTICE REGARDING LATEX SENSITIVITY IN APPLICANTS FOR EMPLOYMENT.
It has been determined that Covenant HealthCare cannot provide a latex safe or latex free work environment at any of its facilities. Unfortunately, that means that any individual, including an applicant or an employee, is likely to be exposed to latex while on Covenant's premises. Therefore, latex tolerance is considered to be an essential function for any position with Covenant.
