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Victim Advocate

4 months ago

Philadelphia, United States Archdiocese of Philadelphia Full time

This job description explains the detail and general nature of the position; and overview of why the job exists and what the job is to accomplish.


Job title

Victim Advocate, Full-Time

Reports to

Director and Assistant Director

Location

Office for Child and Youth Protection

Overtime

Non-Exempt, Based on Job Duties


Job purpose


The coordinator will provide comprehensive assistance to survivor survivors of child sexual abuse by representatives of the Archdiocese of Philadelphia. The coordinator will also provide assistance to the victim's family members.


Duties and responsibilities


  • Provide support and assistance to victims/survivors and family members by:
    • Providing comprehensive case management services, supportive counseling and assessment of needs in a proactive manner.
    • Responding to calls, walk-ins and emails in a timely and efficient manner.
    • Collaborating with mental health and other service providers.
    • Assist in resolving service provider billing matters.
    • Providing appropriate social service referrals.
    • Providing information on available services.
    • Collaborating with victim service and other agencies as needed.
  • Provide crisis intervention services to victims and parish communities.
  • Support office efforts to prevent child abuse and promote healing through various methods including serving on office committees and workgroups.
  • Maintain client privacy.
  • Maintain electronic and hardcopy client records.
  • Represent the organization to the public in person, via phone or e-mail in a professional manner.
  • Contribute ideas and suggestions to improve the office.
  • Successful completion of mandatory Safe Environment trainings as well as continuing education via trainings and seminars.
  • Other duties as assigned.

Qualifications


  • Education
    • Bachelor's degree required.

  • Specialized Knowledge
    • Understanding of the issue of sexual abuse and violence and trauma-informed care practices.
    • Knowledge and experience providing trauma informed support.
    • Working knowledge of and comfort with Catholic faith and parish life is required.



  • Abilities
    • Demonstrated ability to work independently and multi-task, and manage and meet deadlines in a motivated, effective way required
    • Demonstrated ability to communicate clearly and effectively with clients, program partners, stakeholders of all demographic and professional levels.
    • Ability to work collaboratively as a team and build relationships with a wide range of staff, volunteers, clients, partners, and all stakeholders in the community, across cultures and ethnic backgrounds, is essential.
    • Proficiency with Microsoft Office Suite.
    • Strong verbal and communication presence is critical.
    • Travel within five counties of the Archdiocese may be required occasionally.
    • Position is contingent on successful completion of a criminal background check.
    • Successful completion of mandatory Safe Environment trainings.

  • Licenses
    • None

  • Experience
    • Experience working within victim and child advocacy professions.



Working conditions


This position is expected to be carried out Monday-Friday, 9:00 a.m. to 5:00 p.m. May require working on evenings and weekends.


Physical requirements


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tool or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 30lbs.


Direct reports


None



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