Center Operations Supervisor

1 week ago

Tucson, United States Oak Street Health Inc. Full time

Company: Oak Street Health

Title: Center Operations Supervisor

Location: 3820 N. Oracle Road Tucson, AZ 85705

Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients' communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be.

For more information, visit www.oakstreethealth.com .

Role Description:

Center Operations Supervisors (COSs) are an important part of the Oak Street Health center leadership team. COSs direct the daily activities of staff, and assist the Practice Manager in managing operational initiatives to ensure the clinic achieves its performance objectives and delivers safe, high-quality patient care.

Core Responsibilities:

* Support front desk coverage and contributes to service team work


* Monitor staff's attendance and absences and identify coverage plans for expected and unexpected absences


* Monitor provider schedules daily to ensure smooth flow of patient visits


* Manage the transportation schedule to maximize company resources and delivery on a positive patient experience


* Complete daily operational rounds to confirm foundational activities have been completed


* Monitor outstanding work queues, checklists and other performance indicators


* Monitor front desk activities for completion, accuracy and quality including confirmation calls, copay collection and patient experience, and contributing to work, when needed


* Help maintain the welcome space and community room to promote a positive patient experience and support growth


* Own facilities management to keep the center safe, clean, and functional


* Depending on the need of the center, manage hourly center staff ranging from front desk staff to medical assistants and phlebotomists


* As invited by the practice manager, support the recruitment, hiring, onboarding, retention and performance management of the staff


* Leverage practice dashboards and reports to identify areas for operational improvement


* Structure and facilitate service and clinical team huddles


* Engage in service recovery efforts, as needed and facilitate resolution


* Champion new initiatives as workflows are improved and new services are added


* Champion organizational operating procedures


* De-escalate conflict as it arises, and seek resolution


* Partner with other center leaders, including the Practice Manager and Medical Director to address staff performance and workflows


* Other duties, as assigned



What are we looking for?

* An exceptional ability to solve problems and think critically


* Strong collaboration skills and demonstrated success working within a team


* A flexible and positive attitude


* Ability to work in a fast-paced, often ambiguous environment


* A proactive and adaptable working style; able to take ownership of tasks


* 2+ years professional experience in a customer service setting


* 1+ year experience leading a team preferred


* Proficient PC skills


* Associate's degree required, Bachelor's degree preferred


* US work authorization


* Someone who embodies being 'Oaky'



What does being 'Oaky' look like?

* Radiating positive energy


* Assuming good intentions


* Creating an unmatched patient experience


* Driving clinical excellence


* Taking ownership and delivering results


* Being scrappy



Why Oak Street?

Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

* Collaborative and energetic culture


* Fast-paced and innovative environment


* Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits



Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to www.oakstreethealth.com/careers .

  • Operations Supervisor

    1 week ago

    Tucson, United States Mitsubishi Heavy Industries Full time

    As an Operations Supervisor, here is what you'll be doing at the core, day to day. Supervising assigned aircraft maintenance employees. Responsibility for the daily and overall operations of the aircraft maintenance department - to include: safety, schedules, personnel and quality. Encourage and promote a safe work environment by supervising a...

  • Operations Supervisor

    1 week ago

    Tucson, United States Mitsubishi Heavy Industries, Ltd. Full time

    As a Operations Supervisor, here is what youll be doing at the core, day to day. Supervising assigned aircraft maintenance employees. Responsibility for the daily and overall operations of the aircraft maintenance department - to include: safety, sc Operations Supervisor, Operations, Supervisor, Manufacturing

  • Operations Supervisor

    1 week ago

    Tucson, United States MHI Full time

    As an Operations Supervisor, here is what you'll be doing at the core, day to day. Supervising assigned aircraft maintenance employees. Responsibility for the daily and overall operations of the aircraft maintenance department - to include: safety, schedules, personnel and quality. Encourage and promote a safe work environment by supervising a...

  • Operations Supervisor

    3 hours ago

    Tucson, United States MHI Full time

    As an Operations Supervisor, here is what you'll be doing at the core, day to day. Supervising assigned aircraft maintenance employees. Responsibility for the daily and overall operations of the aircraft maintenance department - to include: safety, schedules, personnel and quality. Encourage and promote a safe work environment by supervising a...

  • Distribution Center Supervisor

    4 hours ago

    Tucson, United States TJX Full time

    Come to work and be ready to think on your feet, grow your skills, and embrace the many opportunities. Our Distribution Centers are the key to getting new products out to TJ Maxx, Marshalls, Home. Goods, Sierra, Winners, Homesense, and TK Maxx. To ke Distribution, Supervisor, Retail, Associate Learn More

  • Restaurant Operations Supervisor

    1 week ago

    Tucson, Arizona, United States Arby's Restaurant Full time

    Job Title: Restaurant Operations SupervisorArby's Restaurant is seeking a highly motivated and organized individual to join our team as a Restaurant Operations Supervisor.About the Role:The Restaurant Operations Supervisor will assist the General Manager in the daily operation of the restaurant, ensuring seamless customer service and high-quality food...

  • Operations Supervisor

    1 week ago

    Tucson, United States amr Full time

    IMMEDIATE HIRING! OPERATIONS SUPERVISOR Full-Time Opportunity!! We're hiring an Operations Supervisor who is responsible for overseeing day-to-day operations which may include staffing, scheduling, ensuring maintenance of equipment and supplies, internal communications, budgetary considerations, outside agency interface, and community relations. ...

  • Northwest Medical Center | Northwest Medical Center | RN OR Tucson Surgery Center | tucson, az | tucson, az

    2 weeks ago

    tucson, United States Northwest Medical Center Full time

    This is a Full Time RN OR position working day shift Monday thru Friday, no call, no weekends, no holidays Tucson Surgery Center is an Outpatient Ambulatory Surgical Center located at 2121 N. Craycroft Blvd in Tucson, AZ What you'll do: The Registered Nurse at Tucson Surgery Center Evaluates assigned patients and plans, implements and documents nursing care...

  • RN OR Tucson Surgery Center

    3 months ago

    TUCSON, United States Northwest Medical Center Full time

    This is a Full Time RN OR position working day shift Monday thru Friday, no call, no weekends, no holidays Tucson Surgery Center is an Outpatient Ambulatory Surgical Center located at 2121 N. Craycroft Blvd in Tucson, AZ  What you'll do: The Registered Nurse at Tucson Surgery Center Evaluates assigned patients and plans, implements and documents nursing...

  • RN OR Tucson Surgery Center

    3 months ago

    Tucson, United States Northwest Medical Center Full time

    This is a Full Time RN OR position working day shift Monday thru Friday, no call, no weekends, no holidays Tucson Surgery Center is an Outpatient Ambulatory Surgical Center located at 2121 N. Craycroft Blvd in Tucson, AZ What you'll do:The Registered Nurse at Tucson Surgery Center Evaluates assigned patients and plans, implements and documents nursing care...

  • RN OR Tucson Surgery Center

    3 months ago

    TUCSON, United States Northwest Medical Center Full time

    This is a Full Time RN OR position working day shift Monday thru Friday, no call, no weekends, no holidays Tucson Surgery Center is an Outpatient Ambulatory Surgical Center located at 2121 N. Craycroft Blvd in Tucson, AZ  What you'll do: The Registered Nurse at Tucson Surgery Center Evaluates assigned patients and plans, implements and documents nursing...

  • Aviation Operations Supervisor

    4 days ago

    Tucson, Arizona, United States Ascent Aviation Full time

    About the JobWe are seeking an experienced Aviation Operations Supervisor to join our team at Ascent Aviation Services. This is a great opportunity for individuals who are passionate about aviation and leadership.

  • RN OR Tucson Surgery Center

    2 months ago

    tucson, United States Northwest Medical Center Full time

    This is a Full Time RN OR position working day shift Monday thru Friday, no call, no weekends, no holidaysTucson Surgery Center is an Outpatient Ambulatory Surgical Center located at 2121 N. Craycroft Blvd in Tucson, AZWhat you'll do:The Registered Nurse at Tucson Surgery Center Evaluates assigned patients and plans, implements and documents nursing care for...

  • RN OR Tucson Surgery Center

    3 weeks ago

    Tucson, United States Northwest Medical Center Full time

    This is a Full Time RN OR position working day shift Monday thru Friday, no call, no weekends, no holidays Tucson Surgery Center is an Outpatient Ambulatory Surgical Center located at 2121 N. Craycroft Blvd in Tucson, AZWhat youll do:The Registered Nurse at Tucson Surgery Center Evaluates assigned patients and plans, implements and documents nursing care for...

  • Operations Retail Manager

    1 week ago

    Tucson, Arizona, United States Tucson Medical Center Full time

    Tucson Medical Center is seeking an experienced Operations Retail Manager to oversee all aspects of our retail operations. This critical role ensures the highest standards of quality, freshness, and presentation in food preparation and service.Key Responsibilities:Develop and implement strategies to drive sales growth and revenue enhancementLead a team of...

  • RN OR Tucson Surgery Center

    1 month ago

    Tucson, United States Northwest Medical Center Full time

    This is a Full Time RN OR position working day shift Monday thru Friday, no call, no weekends, no holidays Tucson Surgery Center is an Outpatient Ambulatory Surgical Center located at 2121 N. Craycroft Blvd in Tucson, AZ What you'll do:The Registered Nurse at Tucson Surgery Center Evaluates assigned patients and plans, implements and documents nursing care...

  • RN OR Tucson Surgery Center

    2 months ago

    tucson, United States Northwest Medical Center Full time

    This is a Full Time RN OR position working day shift Monday thru Friday, no call, no weekends, no holidays Tucson Surgery Center is an Outpatient Ambulatory Surgical Center located at 2121 N. Craycroft Blvd in Tucson, AZ  What you'll do: The Registered Nurse at Tucson Surgery Center Evaluates assigned patients and plans, implements and documents nursing...

  • Center Supervisor

    1 week ago

    Tucson, United States BioLife Plasma Services Full time

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my...

  • Distribution Center Supervisor

    1 week ago

    Tucson, United States The TJX Companies, Inc. Full time

    Come to work and be ready to think on your feet, grow your skills, and embrace the many opportunities. Our Distribution Centers are the key to getting new products out to TJ Maxx, Marshalls, HomeGoods, Sierra, Winners, Homesense, and TK Maxx. To keep up with our ever-changing inventory, we stay nimble and adaptable. No day is the same, and that's just how we...

  • RN OR Tucson Surgery Center

    3 months ago

    Tucson, AZ, United States Northwest Medical Center Full time

    This is a Full Time RN OR position working day shift Monday thru Friday, no call, no weekends, no holidays Tucson Surgery Center is an Outpatient Ambulatory Surgical Center located at 2121 N. Craycroft Blvd in Tucson, AZ  What you'll do: The Registered Nurse at Tucson Surgery Center Evaluates assigned patients and plans, implements and documents nursing...