Junior Operations Supervisor

1 week ago


Chicago, United States Shipa Full time
Job Summary:

Shipa Ecommerce gives online merchants access to some of the world's fastest growing and most complex e-commerce markets. We offer integrated freight, fulfilment, delivery and returns solutions, underpinned by easy-to-use digital integration: APIs and web interfaces that help to seamlessly integrate businesses with our powerful applications.

The primary responsibility of this role is the capability to articulate requirement documents and process flows for new solutions. You will be managing the operations at origin, and transit and destination. You will be critical to track and manage employee performance and generate appropriate reports.

Your Responsibilities
  • Produce standard operational procedure documents and manage them on daily basis to ensure high levels of customer service/satisfaction.
  • Oversee the planning and execution of daily routes.
  • Monitor real-time tracking systems to ensure timely and accurate deliveries.
  • Regular operations inspections, for origin, global mile, and destination to be conducted and share report of analysis.
  • Makes sure systems are updated on time and accurately and as per the procedures.
  • Ensure identifying direct reports training needs and propose training needed to HR.
  • Train and develop direct reports.
  • Stay on top of industry trends and implement relevant technology solutions to enhance operational efficiency.
  • Coordinate with Tech team on creating new functions using the operations documents drafted.
  • Assist and train personnel to use systems and the processing of work orders.
  • Support the management team with developing new, customized solutions for customers.
  • Adhere to all shipping and handling legislations and compliance.
  • Adhere to company HSSE, compliance and sustainability corporate policies, processes, and standards.
  • Manage the day-to-day operations to meet customer's SLAs for all customers.
  • Ensure meeting team's KPI's and performance targets.
  • Ensuring all problems related to operations, systems and customers are resolved on time and attended immediately.
  • Coordinate with customer service team on addressing and resolving customer issues promptly and professionally.
  • Ensures end of month billing is run monthly correctly and on time.

Requirements
Your Qualifications
  • Bachelor Degree in Industrial Engineering, business, or related fields
  • 3 years of E-commerce or courier experience is a must.

Your Proficiencies
  • Strong English proficiency
  • Collaborative team player with the ability to foster good working relationships.
  • Strong interpersonal and relationships management skills. Including the ability to work with virtual teams.
  • Strategic thinker
  • Strong negotiation skills
  • Critical thinking and problem-solving skills.
  • Additional Proficiency: Advanced MS office Knowledge (Excel, word, outlook, etc.) / Power BI (or similar)
  • Experience of being involved in high growth companies. Exposure to tech and digital.
  • Knowledge of business process and functions.

  • Junior Counsel

    2 weeks ago


    Chicago, United States Harbor Capital Advisors Full time

    This title can range from Junior Counsel to Counsel depending on experience level.SummaryHarbor Capital Advisors, Inc. (“Harbor Capital”) is an investment management firm headquartered in Chicago, Illinois with approximately $64 billion in assets under management as of November 12, 2024. Harbor Capital’s mission is to curate the most innovative active...

  • Junior Counsel

    3 weeks ago


    Chicago, United States Harbor Capital Full time

    This title can range from Junior Counsel to Counsel depending on experience level.SummaryHarbor Capital Advisors, Inc. (“Harbor Capital”) is an investment management firm headquartered in Chicago, Illinois with approximately $64 billion in assets under management as of November 12, 2024. Harbor Capital’s mission is to curate the most innovative active...


  • Chicago, United States The Place for Children With Autism Full time

    Operations Supervisor 814 N Franklin St, Chicago, IL 60610 Apply Join our Impactful Clinical Team at The Place for Children with Autism Are you a dynamic multi-tasker with excellent communication skills and a positive attitude? We're excited to annou Operations Supervisor, Operations, Supervisor, Leadership, Manufacturing

  • Operations Supervisor

    4 months ago


    Chicago, United States Sterling Engineering Full time

    Position: Supervisor, Manufacturing Operations (Injectable)Location: Chicagoland areaShift: 1st shift 8:30 - 5:00 with occasional overtime on weekends (Paid).The Supervisor, Manufacturing Operations (Injectable) is a critical leadership role within the manufacturing team. In this leadership role, you will oversee operations related to Fill Finish...

  • Operations Supervisor

    3 months ago


    chicago, United States Sterling Engineering Full time

    Position: Supervisor, Manufacturing Operations (Injectable)Location: Chicagoland areaShift: 1st shift 8:30 - 5:00 with occasional overtime on weekends (Paid).The Supervisor, Manufacturing Operations (Injectable) is a critical leadership role within the manufacturing team. In this leadership role, you will oversee operations related to Fill Finish...

  • Operations Supervisor

    3 months ago


    chicago, United States Sterling Engineering Full time

    Position: Supervisor, Manufacturing Operations (Injectable)Location: Chicagoland areaShift: 1st shift 8:30 - 5:00 with occasional overtime on weekends (Paid).The Supervisor, Manufacturing Operations (Injectable) is a critical leadership role within the manufacturing team. In this leadership role, you will oversee operations related to Fill Finish...


  • Chicago, United States The Federal Savings Bank Full time

    Training new hires and staffing. Interface with auditors. Handling escalations including updating Credit Disputes through E-Oscar. Provide support to all assigned areas of the department, acts as a backup for various loan department positions and fun Operations Supervisor, Operations, Supervisor, Credit, Microsoft, Manufacturing, Banking


  • Chicago, United States First Trust Capital Management L.P. Full time

    SummaryThe Junior Analyst role at First Trust Alternative Investment Research (“FT AIR”) is focused on supporting all aspects of the investment due diligence efforts with respect to the firm’s hedge fund, private equity, venture capital, real estate, private credit, and liquid alternatives investments and related co-investment opportunities. The Junior...


  • chicago, United States First Trust Capital Management L.P. Full time

    SummaryThe Junior Analyst role at First Trust Alternative Investment Research (“FT AIR”) is focused on supporting all aspects of the investment due diligence efforts with respect to the firm’s hedge fund, private equity, venture capital, real estate, private credit, and liquid alternatives investments and related co-investment opportunities. The Junior...


  • chicago, United States First Trust Capital Management L.P. Full time

    SummaryThe Junior Analyst role at First Trust Alternative Investment Research (“FT AIR”) is focused on supporting all aspects of the investment due diligence efforts with respect to the firm’s hedge fund, private equity, venture capital, real estate, private credit, and liquid alternatives investments and related co-investment opportunities. The Junior...


  • Chicago, United States McDonald's Corporation Full time

    We are looking for a Customer Care Operations Supervisor to join our team at our global corporate headquarters (MHQ) in Chicago, IL! The Customer Care Operations Supervisor position resides within the U.S. Customer Care team, a part of U.S. Operation Operations Supervisor, Customer Care, Operations, Operations Manager, Supervisor, Customer Service,...

  • Junior Accountant

    3 weeks ago


    Chicago, United States Volt Full time

    Hi,  Innova Solutions has a client that is immediately hiring for a Junior Accountant Position type: Fulltime/ContractLocation: Chicago, Illinois Work Mode: Hybrid (3 days on-site and 2 days remote)Duration: CTH As a Junior Accountant, You willJob Description This position is responsible to monitor, research, and balance by supporting the preparation of...


  • Chicago, Illinois, United States University of Illinois Full time

    Job Summary:  We are seeking a skilled Mechanical Plant Operations Supervisor to join our team at the University of Illinois. As a key member of our facilities management department, you will oversee the operation and maintenance of our steam and power plant systems, ensuring efficient and safe operation.About the Role:  As a Mechanical Plant Operations...


  • Chicago, United States Fourier Ltd Full time

    Exciting opportunity for a junior C++ developer to break into the buy-side trading industry. You'll play an active role in both ongoing and new projects, directly impacting the company’s trading strategies, operations, and profitability. Work closely with experienced professionals, setting you on a path to leadership within the organization. This role is...

  • Junior Trader

    6 months ago


    Chicago, United States Eagle Seven Full time

    Eagle Seven, LLC is seeking a Junior Trader who will be responsible for supporting all aspects of trading desk operations. The right candidate will have a passion for capital markets and be a motivated self-starter. Ability and interest to work Asia/European (overnight) hours is required. Primary responsibilities include: Executing algorithmic trading...


  • Chicago, Illinois, United States AbbVie Full time

    Job OverviewAbsorb new knowledge and thrive in a dynamic environment as a Manufacturing Supervisor for our production team at AbbVie. In this pivotal role, you will oversee the daily operations of skilled non-exempt and junior-level exempt employees, ensuring seamless execution of manufacturing processes.Estimated Salary Range: $85,000 - $115,000 per...


  • Chicago, United States Banyan Software Full time

    Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software...


  • Chicago, Illinois, United States Commonwealth of Virginia Full time

    Job SummaryThe Maintenance Operations Supervisor is responsible for overseeing the physical plant and operational demands of the Academy for Staff Development Western campus. This position performs assigned maintenance work in multiple areas of the building trades, including construction, carpentry, electrical systems, plumbing, mechanical, and related...


  • Chicago, Illinois, United States Metropolitan Water Reclamation District of Greater Chicago Full time

    Job OverviewWe are seeking a highly skilled Electrical Operations Supervisor to oversee the installation, maintenance, and operation of electrical equipment at the Lockport Powerhouse.Job ResponsibilitiesDirects and participates in the work of assigned journeymen and helpers, ensuring high-quality electrical installations and repairs.Supervises the...


  • Chicago Heights, United States XPO Full time

    What you need to succeed as a Freight Operations Supervisor at XPO  Minimum qualifications:2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environmentKnowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations Available to work a variety of...