Manager Clinical Operations

4 weeks ago

Atlanta, United States Children's Healthcare of Atlanta Full time
Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs).

If you want to know about the requirements for this role, read on for all the relevant information.
Work Shift Day

Work Day(s) Monday-Friday

Shift Start Time 8:00 AM

Shift End Time 5:00 AM

Worker Sub-Type Regular

Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

Job Description Facilitates and manages ongoing department operations, including quality, service, fiscal, and human resources processes. Supports and ensures that comprehensive patient care services are provided that support the integrity of the family system and patient care team. Proactively supports efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta.

Experience
2 years of experience in management/administration

Preferred Qualifications
Advanced education in business, management, or related field
Professional nurse certification
Experience in management in a healthcare setting
Pediatric Advanced Life Support (PALS) or Pediatric Emergency Assessment Recognition and Stabilization (PEARS) (check department-specific recommendation)

Education
Bachelor of Science in nursing

Certification Summary
Licensure as a Registered Nurse in the single State of Georgia or Multi-State through the Enhanced Nurse Licensure Compact
Basic Life Support (BLS) within 30 days of employment
Professional Nursing Certification required upon hire or within one year of hire

Knowledge, Skills, and Abilities
Must possess excellent communication, organization, and interpersonal skills
Team partnering
Conflict resolution
Problem-solving
Listening
Staff development
Time management
Physician relations
Fiscal management
Must be able to successfully pass the Basic Windows Skills Assessment at 80% or higher rating within 30 days of employment

Job Responsibilities
Clinical Behaviors
Demonstrates competencies that incorporate age-specific guidelines, including
N = Neonate (less than 30 days), I = Infant (30 days to 1 year), EC = Early Childhood (1-5 years), LC = Late Childhood (5-13 years), A = Adolescent (13-17 years), AD = Adult, ALL = all ages.
Maintains understanding of clinical pathophysiology as relates to improving competency and care.
Acts as clinical resource for patient population in area.
Maintains ability to assist with clinical care

Professional Development Behaviors
Attends educational opportunities of minimum 18 hours job-related education per year.
Fosters professional development of others via constructive performance appraisals and professional development plans.
Establishes sound Shared Leadership council structure for units of accountability.
Fosters collegial relationships between team members, other departments, and medical staff members.

Leadership Behaviors
Demonstrates fiscal accountability in budget preparation, monthly analysis, and compliance to budget guidelines.
Establishes departmental goals and leads unit to achieve them.
Manages staffing effectiveness.
Rounds proactively throughout unit to identify and react to escalating concerns of potential or actual conflict, seeking resolution and incorporating service recovery.
Develops and maintains relationships with leadership in other departments to ensure appropriate resources are accessible for clinicians.
Executes implementation plans for system and unit changes.
Engages departmental leaders to achieve unit goals and projects
Focuses time and attention on key retention activities.
Coaches staff to improve performance.
Understands My PATH program and educates Assistant Nurse Managers and staff.

Quality and Evidence-Based Practice Behaviors

Provides oversight for development of quality measures and quality controls for unit.
Ensures compliance with all regulatory requirements, including Joint Commission.
Leads unit in creation of staffing effectiveness monitors.
Oversees follow-up to occurrence notification system reports.
Participates in departmental assessment of national recognition data collection processes.
Allocates resources to work toward care standardization and performance improvement in accordance with evidence-based practice.

#CHOARN
#LI-HW1

Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

Primary Location Address 2174 North Druid Hills Rd NE

Job Family Nursing-Management

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