Field Training Supervisor FLEX

2 weeks ago


Anchorage, United States LSG Sky Chefs Full time $61,540 - $76,471
LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
The Employee Experience Supervisor will be the voice of employees and communicate any findings or concerns to Field Operations and Human Resources. 
Establish and ensure successful, productive, collaborative partnerships with local operations leaders and corporate partners to bring employee experience awareness into their processes, communications, and strategies.
Design and execute effective initiatives focused on program improvement and increasing engagement - focus groups, surveys, etc.,
Conducting surveys and analyzing feedback to assess employee satisfaction and well-being.
Monitoring and optimizing employee touchpoints throughout the employee lifecycle.
Developing and implementing training programs to enhance employee skills and performance.
Supporting diversity and inclusion initiatives within the organization.
Lead the partnership with operations leaders to launch and support the “Buddy” new hire onboarding program in their departments. Meet with new hires every week to recap and evaluate orientation and training, answer questions, and address concerns.
Send weekly reports to senior leaders on engagement trends, issues, training needs, etc.
Organizing and coordinating employee events, recognition programs, and team-building activities.
Analyzing data and metrics to measure the effectiveness of employee experience initiatives.
A Bachelor’s degree or equivalent experience is preferred.
Minimum of 1-3 years of experience performing root cause analysis, consulting leaders, and performing focus groups measuring employee retention, and performing focus groups.
Demonstrates agility, strong interpersonal skills, and ability to lead and implement projects.
Strong flexible communication skills with the ability to convey ideas and concepts that are easily understood and retained by various audiences
Basic to intermediate skills in Microsoft programs

LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

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