Hearing Care Coordinator
3 weeks ago
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.
We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.
If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.
Join Sonova. Create sense.
West Lebanon (NH), United States
Hearing Care Coordinator - Springfield, VT & West Lebanon, NH
True North Hearing, part of Alpaca Audiology - AudioNova
Locations: Springfield, VT & West Lebanon, NH
100 Springfield Plaza Rd. Springfield, VT 05156
93 S. Main St. West Lebanon, NH 03784
Currently pays: $20.00 - $22.00an hour + Sales Incentive Program
Hours: Monday-Friday 8:30am – 5:00pm
3 days in Springfield, VT / 2 days in West Lebanon, NH
What We Offer:
Medical, Dental, Vision Coverage
401K with a Company Match
FREE hearing aids to all employees and discounts for qualified family members
PTO and Holiday Time
No Nights or Weekends
Legal Shield and Identity Theft Protection
1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC can provide support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
As a Hearing Care Coordinator, you will:
Greet patients with a positive and professional attitude
Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
Collect patient intake forms and maintain patient files/notes
Schedule/Confirm patient appointments
Complete benefit checks and authorization for each patients’ insurance
Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
Process repairs under the direct supervision of a licensed Hearing Care Professional
Prepare bank deposits and submit daily reports to finance
General sales knowledge for accessories and any patient support
Process patient orders, receive all orders and verify pick up, input information into system
Clean and maintain equipment and instruments
Submit equipment and facility requests
General office duties, including cleaning
Manage inventory, order/monitor stock, and submit supply orders as needed
Assist with event planning and logistics for at least 1 community outreach event per month
Education:
High School Diploma or equivalent
Associates degree, preferred
Industry/Product Knowledge Required:
Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
Professional verbal and written communication
Strong relationship building skills with patients, physicians, clinical staff
Experience with Microsoft Office and Outlook
Knowledge of HIPAA regulations
EMR/EHR experience a plus
Work Experience:
2+ years in a health care environment is preferred
Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
155665
-
Hearing Care Coordinator
3 weeks ago
West Lebanon, United States Sonova Full timeWho we areMaking sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by...
-
Hearing Care Coordinator
3 weeks ago
West Lebanon, United States Sonova Full timeWho we areMaking sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by...
-
Hearing Care Coordinator
2 weeks ago
West Lebanon, United States Sonova Full timeWho we areRead the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to...
-
Hearing Care Coordinator
3 weeks ago
West Lebanon, United States Sonova Full timeWho we areYou enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s...
-
Care Coordinator
4 weeks ago
Lebanon, Pennsylvania, United States Care Lync Full timeAbout UsCare Lync is a leading Social Services agency dedicated to providing exceptional Support Coordination services to individuals with Intellectual, Developmental, and Physical Disabilities, as well as Autism Spectrum Disorder. Our team of experienced professionals works closely with clients to understand their unique needs and develop personalized care...
-
Scheduling Coordinator
3 weeks ago
West Linn, Oregon, United States Serengeti Care Full timeJob SummarySerengeti Care is seeking a highly skilled Scheduling Coordinator to join our team. As a pivotal member of our operations team, you will be responsible for coordinating seamless schedules for our dedicated team of healthcare professionals.Key Responsibilities:Establish and maintain trusting partnerships with stakeholders to provide enhanced...
-
Hearing Instrument Specialist
4 weeks ago
West Hartford, Connecticut, United States Staffing Proxy Full timeHiring for a Hearing Instrument Specialist at Staffing Proxy. We are seeking a compassionate and skilled professional to join our team at Hearing Care Centers, with locations in West Hartford, Torrington, and Bristol, CT. The practice offers personalized care and effective solutions for patients managing hearing loss.Key Responsibilities:Conduct...
-
Care Coordinator
4 weeks ago
West Palm Beach, Florida, United States Life Care Centers of America Full timeJob Title: Unit Care CoordinatorAt Life Care Centers of America, we are seeking a dedicated and compassionate Unit Care Coordinator to join our team. As a key member of our healthcare team, you will play a vital role in ensuring the highest quality patient care and services.Job SummaryThe Unit Care Coordinator is responsible for supervising, implementing,...
-
LPN Patient Care Team Coordinator
2 weeks ago
West Orange, New Jersey, United States Patient Care Full timeJob Summary:The Home Health LPN Patient Care Assistant Manager is responsible for assisting the Patient Care Manager in coordinating a team of staff to ensure the continuity of high-quality care to home health patients assigned to the team's area.Key Responsibilities:Assist with communication and coordination between field staff, physician offices, referral...
-
Clinical Care Coordinator
3 weeks ago
Lebanon, New Hampshire, United States Therapy Solutions Full timeMDS Coordinator Job DescriptionThe MDS Coordinator (Minimum Data Set Coordinator) is the primary point of contact for the review and coordination of patient care plans. This role works with other nursing department colleagues to ensure that patient care is coordinated and communicated effectively with the clinical team.Key Responsibilities:• Review patient...
-
Pediatric Cochlear Audiology Coordinator
6 months ago
Lebanon, United States Dartmouth Health Full timePediatric Cochlear Audiology Coordinator Dartmouth Hitchcock Medical Center and Clinics (DH) is the leading academic/medical facility in Northern New England. The Audiology Section at DH provides a range of diagnostic and amplification/management options for all ages and works closely with Otolaryngology/Otology. Various behavioral hearing tests and...
-
MDS Coordinator RN
4 weeks ago
Lebanon, Oregon, United States Lebanon Care Center LLC Full timeJob Title: MDS Coordinator RNLebanon Care Center LLC is seeking a skilled and dedicated MDS Coordinator RN to join our team.Job Summary:The MDS Coordinator RN is responsible for coordinating and reviewing patient care plans to ensure effective communication and coordination with the clinical team. This role requires strong nursing knowledge and experience in...
-
System Director, Care Coordination
3 days ago
Lebanon, United States Kirby Bates Associates Full timeDartmouth Health has exclusively retained Kirby Bates Associates to lead a national search for a System Director, Care Coordination to lead system wide Care Coordination functions (Capacity Coordination, Social Work, Navigation, and Case Management), across the health system and the health plan. Dartmouth Health is seeking a dynamic and innovative System...
-
Dental Care Coordinator
3 weeks ago
West Babylon, New York, United States Babylon Dental Care Full timeAbout the RoleWe are seeking a highly skilled and compassionate Dental Patient Coordinator to join our dynamic team at Babylon Dental Care. As a key member of our front desk team, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients.Key ResponsibilitiesEducate patients about their treatment plans...
-
Pediatric Cochlear Audiology Coordinator
3 weeks ago
Lebanon, United States Dartmouth Health Full timeOverviewM-F, 8 hour days. Dartmouth-Hitchcock Medical Center and Clinics (DH) is the leading academic/medical facility in Northern New England. The Audiology Section at DH provides a range of diagnostic and amplification/management options for all ages and works closely with Otolaryngology/Otology. Various behavioral hearing tests and auditory physiologic...
-
Care Management Coordinator
3 weeks ago
Lebanon, Pennsylvania, United States WellSpan Health Full timeCare Management Assistant Job SummaryWe are seeking a skilled Care Management Assistant to join our team at WellSpan Health. As a Care Management Assistant, you will play a vital role in facilitating the discharge planning process and assisting the Care Management team with clerical functions.Key Responsibilities:Assist with clerical functions, including...
-
Registered Nurse
3 months ago
West Lebanon, United States Lebanon Center - Lebanon, NH Full timeBenefits*Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off *Variable compensation plans*Diverse, Equitable and Inclusive (DEI) workplace with DEI committee. DEI is a part of our company's DNA.*Nursing Student Loan Debt Repayment and Tuition Assistance*Tuition, Travel, and Wireless Service Discounts*Employee Assistance Program to...
-
Admin Coordinator
2 weeks ago
Lebanon, United States BAYADA Home Health Care Full timeJob DescriptionJob DescriptionAre you looking for an exciting opportunity in a fast-growing industry? Do you want to make a difference in people’s lives while you grow your career and learn the business? We’re BAYADA Home Health Care and we believe that our clients and their families deserve home health care delivered with compassion, excellence, and...
-
Patient Care Coordinator
3 weeks ago
Lebanon, New Hampshire, United States Kroger Full timeJob SummaryThe Patient Care Coordinator is responsible for providing exceptional patient care and administrative support in a fast-paced healthcare environment. This role requires strong communication and organizational skills, with the ability to work effectively in a team-based setting.Key Responsibilities• Greet patients and visitors, providing a warm...
-
Retail Coordinator
4 weeks ago
West Lebanon, United States TJ Maxx Full timeJob Title: Retail Backroom CoordinatorAt TJ Maxx, we're always looking for talented individuals to join our team. As a Retail Backroom Coordinator, you'll play a crucial role in ensuring our stores run smoothly and efficiently.Key Responsibilities:Execute receiving and merchandising standards to ensure Associates are processing efficiently and...