Banking Associate/Rancocas(Westampton)(20hrs)

2 weeks ago

Mt Holly, United States TD Bank Group Full time
Work Location:
Westampton, New Jersey, United States of America

Hours:
20

Line of Business:
Personal & Commercial Banking

Pay Detail:
$21.25 - $27.00 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Banking Associate is a professional in banking, plays a key role in delivering TD's Brand promise at a store location. This role is accountable for accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help Customers achieve their financial goals.

Depth & Scope:
  • Performs a wide range of tasks across multiple areas within a Store location; to include processing customer transactions, opening new accounts and educating customers on all banking products and services
  • Delivers end-to-end advice customers expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating with proactive insights & recommendations
  • Utilizes TD's systems and tools to engage with Customers to acquire and deepen relationships by providing advice and guidance to ultimately attract, and retain the customer
  • Understands customer financial needs to identify opportunities to promote and educate on products, services, and/or refer them to the appropriate team member or internal Bank partner, while ensuring a positive customer experience
  • Accurately completes everyday banking transactions either on the teller line or on the platform while uncovering customer financial needs and educating on products, services and tools or referring to the appropriate expert
  • Services the customer, on both the teller line and platform as needed, with the ability to service customers with opening/closing personal deposit accounts, everyday bank transactions, debit card/credit card issues, regulation E, mobile and on-line (digital) banking
  • Connects with customers, provides financial advice, and deepens relationships through lead management activities to include the creation & management of self-generated leads, the management of received partner/retail to retail referral leads or campaign leads, customer outreach (outbound calls, relay SMS), setting and/or hosting appointments, and lead prioritization
Education & Experience:
  • High school diploma or GED
  • 1 year experience working with customers in any capacity and can be demonstrated through any of the following: volunteering, education, military experience preferred
  • Demonstrated Customer Service skills preferred
  • Ability to work during operating hours to include evenings, weekends and holidays as scheduled
  • Teller experience preferred
  • Required to complete Teller training and part 1 of platform training upon hire
  • Strong organization skills to handle multiple tasks in a fast-paced environment
  • Excellent communication skills with ability to be concise, clear and consistent
  • Demonstrated effective problem-solving skills
  • Demonstrated ability to schedule and prioritize work
  • Demonstrated ability to work independently and within deadlines
  • Sound judgment in decision making and problem solving
  • Proficient in Microsoft Office
  • Notary License preferred
Customer Accountabilities:
  • Consistently provides legendary customer service while transacting, promoting, educating and referring TD Products to new and existing customers
  • Establishes and nurtures customer relationships by consistently displaying product knowledge, actively listening to customer needs while engaging in additional conversations to identify any additional needs and offer a solution or partner referral
  • Manages wait times to meet with a Banker by scheduling, rescheduling or canceling client meetings
  • Engages in lobby leadership and represents the first point of contact for customer inquiries and helps to orchestrate the customer walk-in traffic and can be the first point of contact for customer resolution or to make appointments to see an expert
  • Understands and supports the Bank's customer service strategy
  • Considers the impact of decisions on the well-being of TD, its customers and stakeholders
  • Drives referrals to Store colleagues and partners to support the broader more complex financial needs of customers
  • Ensures tasks are performed within established policy and procedures
  • Successfully completes all required job specific, compliance-related training
  • Understands, utilizes and follows compliance/risk and control programs
  • Ensures ongoing compliance with internal/external audit and regulatory requirements. Provides prompt and comprehensive responses to all external audit, regulator and compliance requests and findings. Maintains appropriate records of action plans
  • Is knowledgeable of and complies with TD Code of Conduct
Shareholder Accountabilities:
  • Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer
  • Accurately processes cash/deposit/withdrawal transactions and other account servicing requests
  • Decisions & processes everyday transactions such as but not limited to opening/closing, servicing accounts, depositing or cashing checks, reordering a debit card, or updating address
  • Ensures compliance with all regulations, policies and procedures adhering to required controls, critical dates and accurate documents
  • Applies customer authentication principles, compliance regulations and due diligence to new account openings and transactions
  • Accurately and efficiently performs transactions as accountable for cash drawers including maintaining cash limits and securing cash drawers/stations/balances out cash drawer and TCR
  • Follows policy and procedure for Customer Authentication
  • Acts as Dual Control agent when required
  • Follows all required open/close procedures
Employee/Team Accountabilities:
  • Contributes to a positive work environment by aligning to TD Model, Brand and Culture by participating fully as a member of
  • the team
  • Be an active participant in personal performance and development activities
  • Acts as a brand champion both internally and externally
  • Collaborates with team members in contributing to the success of the team and organization
  • Partners as a team player
  • Actively seeks opportunities to improve delivery of work with high attention to quality standards
  • Actively takes ownership of own career and aspirations. Seeks out diverse feedback to continuously develop and enhance skills
  • Positively embraces change
  • Adheres and participates in TD's Shared Commitments
  • Models quality service at every Customer interaction
  • Be engaged in advancing and sustaining a unique, inclusive culture that reflects TD's diversity agenda, and creates an extraordinary employee experience
  • May train and act as a mentor to newer colleagues
Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
  • Domestic Travel - Occasional
  • International Travel - Never
  • Performing sedentary work - Continuous
  • Performing multiple tasks - Continuous
  • Operating standard office equipment - Continuous
  • Responding quickly to sounds - Occasional
  • Sitting - Frequent
  • Standing - Frequent
  • Walking - Frequent
  • Moving safely in confined spaces - Occasional
  • Lifting/Carrying (under 25 lbs.) - Occasional
  • Lifting/Carrying (over 25 lbs.) - Never
  • Squatting - Occasional
  • Bending - Occasional
  • Kneeling - Occasional
  • Crawling - Never
  • Climbing - Never
  • Reaching overhead - Never
  • Reaching forward - Occasional
  • Pushing - Never
  • Pulling - Never
  • Twisting - Never
  • Concentrating for long periods of time - Continuous
  • Applying common sense to deal with problems involving standardized situations - Continuous
  • Reading, writing and comprehending instructions - Continuous
  • Adding, subtracting, multiplying and dividing - Continuous


The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

  • Banking Associate/Rancocas(Westampton)(20hrs)

    3 weeks ago

    Mt Holly, United States TD Bank Group Full time

    Work Location: Westampton, New Jersey, United States of America Hours: 20 Line of Business: Personal & Commercial Banking Pay Detail: $21.25 - $27.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our...

  • Customer Experience Representative

    4 weeks ago

    Mt Holly, United States TD Bank Full time

    At TD Bank, we're committed to helping our customers achieve their financial goals. As a Customer Experience Representative in our Rancocas Store location, you'll play a vital role in delivering exceptional customer experiences and building long-lasting relationships with our clients.Job SummaryWe're seeking a highly motivated and customer-focused individual...

  • Restaurant Host- weekend availability

    1 month ago

    Mt Holly, United States BBL Hospitality Full time

    Job DetailsJob Location Recovery Sports Grill Westampton - Westampton, NJ Position Type Part Time Salary Range $15.13 - $15.13 Hourly Job Category Restaurant - Food Service Restaurant Host/Hostess weekend availabilityCOME AND JOIN OUR AMAZING TEAM! Most positions do require weekend and holiday availability. We are pleased to share the benefit options that we...

  • Host- weekend avail a must

    1 week ago

    Mt Holly, United States BBL Hospitality Full time

    Job DetailsJob Location Recovery Sports Grill Westampton - Westampton, NJ Position Type Part Time Salary Range $15.13 - $15.13 Hourly Job Category Restaurant - Food Service DescriptionCOME AND JOIN OUR AMAZING TEAM! Most positions do require weekend and holiday availability. We are pleased to share the benefit options that we offer: Paid Time Off 401K...

  • Lead Educator

    1 month ago

    Mount Holly, New Jersey, United States The Goddard School of Westampton, NJ Full time

    Job OpportunityWe are seeking a dedicated and passionate Lead Teacher to join our team at The Goddard School of Westampton, NJ. As a Lead Teacher, you will play a vital role in creating a nurturing environment for young children, implementing engaging and developmentally appropriate curriculum, and inspiring young minds.Key Responsibilities:Curriculum and...

  • Room Attendant/ weekend availability

    5 months ago

    Mt Holly, United States BBL Hospitality Full time

    Job DetailsJob Location Hilton Garden Inn Westampton - Westampton, NJ Position Type Part Time Salary Range $16.00 - $16.15 Hourly Job Shift Day Job Category Hospitality - Hotel DescriptionCOME AND JOIN OUR AMAZING TEAM! Most positions do require weekend and holiday availability. We are pleased to share the benefit options that we offer: Paid Time Off 401K...

  • Senior Physical Therapist for Home Health Visits

    4 weeks ago

    Mt Holly, United States BAYADA Home Health Care Full time

    Job Summary: We are seeking an experienced Physical Therapist to join our team in providing home health care services to senior living clients in Westampton, NJ.About the Role: As a Physical Therapist, you will be responsible for making home visits to clients, performing diagnostic tests and measurements, and implementing individualized care plans to promote...

  • Hospitality Ambassador

    1 day ago

    Mount Holly, New Jersey, United States BBL Hospitality Full time

    BBL Hospitality is seeking a friendly and welcoming Host/Hostess to join our team at Recovery Sports Grill Westampton in Westampton, NJ.The estimated salary for this position is $15.13 per hour, reflecting the competitive market rate for part-time hosts/hostesses in the restaurant industry in New Jersey.Company Overview:We're a dynamic and fast-paced company...

  • Physical Therapist, Home Health

    2 weeks ago

    Mt Holly, United States BAYADA Home Health Care Full time

    BAYADA Home Health Care is currently seeking an experienced Physical Therapist, PT, for a part time opportunity performing home health visits for ouroffice located in Westampton, NJ This office services adult and geriatric clients on a per visit basis in territories throughout Burlington County.One year prior clinical experience as a licensed Physical...

  • Physical Therapist, Home Health

    2 weeks ago

    Mt Holly, United States BAYADA Home Health Care Full time

    BAYADA Home Health Care is currently seeking an experienced Physical Therapist, PT, for a full time time opportunity performing home health visits for ouroffice located in Westampton, NJ This office services adult and geriatric clients on a per visit basis in territories throughout Burlington County.One year prior clinical experience as a licensed Physical...

  • Outpatient Occupational Therapist, Home Health

    4 weeks ago

    Mt Holly, United States BAYADA Home Health Care Full time

    BAYADA Home Health Care is currently seeking an experienced Occupational Therapist, OT, for a Full time opportunity performing Outpatient home health visits for our Senior Living Visits located in Westampton, NJ. This office services adult and geriatric patients on a per visit basis in homes throughout Camden County and Burlington County. As a home care...

  • Per Diem Physical Therapist for Senior Living

    4 weeks ago

    Mount Holly, North Carolina, United States BAYADA Home Health Care Full time

    Job Title: Per Diem Physical Therapist for Senior LivingBAYADA Home Health Care is seeking an experienced Physical Therapist for a per diem opportunity performing home health visits for our senior living office, located in Westampton, NJ.This office services adult and geriatric clients on a per visit basis in territories throughout Camden County and...

  • Digital Banking Specialist

    2 months ago

    Mt Pleasant, United States Guaranty Bank & Trust Full time

    Join the Guaranty Bank and Trust Team! Are you ready to embark on a thrilling career in the banking industry? At Guaranty Bank and Trust, we're more than just a bank-we're a community of passionate individuals dedicated to making a positive impact. From personalized service to active community involvement, we support our neighbors in meaningful ways, and we...

  • Administrative Assistant/Banking

    4 weeks ago

    GREAT FALLS, MT, United States Experis Full time

    Our client in the banking industry is seeking an Office Associate to join their team. As an Office Associate, you will be part of the Private Client Group. The ideal candidate will be personable, outgoing, willing to help others, and have Wealth Management experience. Don't Wait! Apply today for consideration.  Job Title: Office Associate Location: Great...

  • Associate Attorney

    3 weeks ago

    Mt Prospect, United States gpac Full time

    Job Description Job Posting: Associate Attorney (Business, Banking, Commercial Litigation) Location: Mount Prospect, IL Experience Level: 3-4 Years Practice Area: Business, Banking, Commercial Litigation Overview: Our law firm, located in Mount Prospect, IL, is seeking an experienced and driven Associate Attorney to join our team. We are looking for an...

  • Credit Management Associate III

    3 weeks ago

    Mt Laurel, United States TD Bank N.A Full time

    The Credit Management Associate III provides ongoing support to an assigned commercial customer account portfolio within Credit Management . The Associate will be involved in origination requests and ongoing portfolio administration throughout the li Management, Associate, Commercial, Credit, Accounting, Internal, Banking, Business Services

  • Personal Banker Associate I

    2 weeks ago

    Mt Vernon, United States Fifth Third Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and...

  • Beverage Service Associate

    3 weeks ago

    Mount Holly Springs, Pennsylvania, United States The Club at 12 Oaks Full time

    Job SummaryThe Beverage Service Associate is responsible for delivering exceptional food and beverage services at the clubhouse and from the beverage cart. This role requires a strong knowledge of menus, including specials, as well as a solid understanding of liquor, beer, and wine offerings.Key Responsibilities:Accurately record all sales of food and...

  • Credit Management Associate III

    3 weeks ago

    Mt Laurel, United States TD Bank Group Full time

    Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Line of Business: Credit Management Pay Detail: $24.00 - $33.50 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation...

  • Customer Experience Associate

    4 weeks ago

    Mt Airy, United States First Community Bancshares Full time

    **About First Community Bank**At First Community Bank, our mission is to make a positive impact on the communities we serve. As a community bank, we understand the importance of building strong relationships with our customers and providing personalized service.**Competitive Salary**The estimated salary for this position is $35,000 - $45,000 per year,...