General Manager

4 weeks ago


Charlotte, United States HC-Resource Full time
HC-Resource is looking for an experienced and driven General Manager in North Carolina We have maintained a stellar reputation for providing quality food, superb beer selections and exemplary customer service excellence

Exciting new concept We host a culinary-driven menu which is the center of the restaurant experience, with food that's chef-inspired but approachable. Our cozy bar provides an ideal setting for guests to gather and sip on a glass of wine or a delicious cocktail mixed fresh by one of our experienced bartenders.

If you have a passion for friendly people, made from scratch food, craft beer and cocktails, and a hospitality background, we want to talk to you

Responsibilities:
  • Recruiting, selecting and developing a competent team of store personnel who lead the industry in customer service
  • Maintaining adequate inventory to eliminate out of stocks and ensure inventory turns are realized at least once monthly-this is especially important on bottled beer and liquor items since that's where most of our inventory sits the longest
  • Industry leading training
  • Managing employee relations by effectively communicating with staff using various styles of approach depending on the individual
  • Maintaining store conditions that meet or exceed company goals
  • Analyzing financial and accounting reports
  • Controlling expenses such as food cost, inventory, cash control, payroll, etc. to at or below company budget guidelines
  • Posting staff schedules within the company's timeline
  • Completing recurring tasks on or before scheduled deadlines
  • Maintaining a professional image at all times towards customers and staff
  • Providing Excellent Customer Service at all times.
  • Run great shifts
  • Maintaining at 95% or higher on government health inspections.
What we're looking for:
  • Proven success in leadership of high-volume full-service restaurants
  • Leadership qualities that motivate and develop a high-achieving team
  • Exceptional customer service
  • Lead the restaurant team by setting them up for success, leading by example, setting high standards and delegating to & developing people
  • Create a safe, fun and clean environment in which employees will thrive and guests will return and recommend us to their friends
  • Meet expectations in sales, costs, quality, hospitality, cleanliness, etc.
  • Ensure the safety and security of employees, guests and company assets
  • Communicate openly, clearly and effectively with a positive, solutions-oriented demeanor

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