Dispatch Customer Service
3 weeks ago
We are looking for a customer-oriented service representative to join us.
Our customer service representatives (CSRs) are customer and solution focused whilst genuinely excited to help customers. They are patient, empathetic, and passionately communicative. They love to listen and find solutions to meet our customer's needs by putting themselves in their customers' shoes and advocate for them. Customer feedback is priceless to our company and CSRs help us gather and utilize to be better. Problem-solving comes naturally to customer care specialists. Our goal is to ensure we excel in customer service to all our customers and clients, respond efficiently to customer enquiries, and maintain high customer satisfaction. The role involves supporting our partners in the field to ensure our customers are truly experience the great delivery experience.
WHAT WE BELIEVE IN
Our business and daily operation is based on eight core values which drives superior customer service. THIS IS OUR DNA
Putting our customers 1st, Embrace Feedback, Earn Trust, Own it, Learn and Innovate, Show Pride, Be Authentic and Match Our Client's Passion and Commitment.
Requirements
YOUR DAILY IMPACT
•Manage large amounts of incoming calls
•Identify and assess customers' needs to exceed satisfaction
•Take the extra mile to engage customers and clients
•Provide accurate, valid, and complete information by using the right methods/tools
•Build sustainable relationships and trust with customers and clients by open and interactive communication
•Meet personal/customer service team call goals
•Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution
•Document customer interactions
•Follow company procedures, guidelines, and policies
•Daily reports and communication via email
•Display our DNA values
Requirements
Requirements
Requirements
Proven customer support experience or experience as a client service representative
•Track record of exceeding goals
•Strong phone communication and listening skills
•Familiarity with variety of software including email, Microsoft Excel and Gsuite
•Customer focused and ability to pivot to different types of personalities
•Excellent communication and presentation skills
•Ability to multi-task, prioritize, and manage time effectively
•High school degree
Bilingual (English/Spanish preferred not essential)
Experience:
Customer Service: 3 years (Preferred)
Dispatching: 1 years (Preferred not essential)
-
Customer Service Lead
5 days ago
Bellingham, Washington, United States Rite Aid Full timeRite Aid is seeking a skilled Customer Service Lead to join our team.About UsWe're dedicated to improving the health and wellness of our community, and we're looking for talented individuals to help us achieve this goal. As a Leader in customer service, you'll play a vital role in ensuring our customers receive exceptional care and support.Job SummaryThis...
-
Customer Service Representative
4 days ago
Bellingham, Washington, United States Savers Thrifts Stores Full timeOverviewSavers Thrift Stores is a dynamic and customer-focused organization committed to providing an exceptional shopping experience. Our team members play a vital role in delivering high-quality service to our customers, ensuring they find the best deals on second-hand items.CompensationWe offer a competitive hourly rate ranging from $17.30 to $18.23,...
-
Supervisor Customer Service
7 days ago
Bellingham, United States PSG Global Solutions Full timeSouthwest Airlines will consider your interest for the Bellingham, WA Customer Service Supervisor Position if you are currently a resident of the state of Washington Southwest will provide a stable work environment with equal opportunity for learning Customer Service, Supervisor, Customer, High School, Retail, Staffing, Operation
-
Customer Service Representative
4 weeks ago
Bellingham, Washington, United States Texas Roadhouse Full timeCustomer Service RepresentativeWe're a people-first company that serves legendary food and legendary service. Our customer service representatives play a vital role in delivering an exceptional dining experience. If you're passionate about serving others and working in a fast-paced environment, we want to hear from you.Responsibilities include:Assisting...
-
Customer Service Associate
7 days ago
Bellingham, United States Savers | Value Village Full time**Job Title: Customer Service Associate** Pay Range: Our starting pay ranges from $17.30 to $18.23 depending on job duty/position. $17.30 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $17.56= Clothing Sorter/Hanger, Hardware Sorter $17.92 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler,...
-
Bellingham, Massachusetts, United States ConvenientMD Full timeAbout This OpportunityWe are seeking a skilled Customer Service Ambassador to join our team at ConvenientMD, a leading provider of healthcare services in New England. As a key member of our staff, you will play a vital role in ensuring that patients receive exceptional care and service.Job SummaryThe Customer Service Ambassador will be the first point of...
-
Customer Service Associate
5 months ago
Bellingham, United States Savers | Value Village Full timeDescription Position at Savers / Value Village Job Title: Customer Service Associate Pay Range: Our starting pay ranges from $17.30 to $18.23 depending on job duty/position. $17.30 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $17.56= Clothing Sorter/Hanger, Hardware Sorter $17.92 = Bed & Bath, Books, CDC...
-
Customer Service Representative
23 hours ago
Bellingham, Washington, United States Unity Care NW Full timeAbout the Role: Unity Care NW is seeking a skilled Customer Service Representative to join our team. As a key member of our Call Center, you will provide exceptional telephone experiences for our patients and customers, supporting our organization's commitment to delivering high-quality care.Responsibilities: Provide timely and effective responses to patient...
-
Ramp & Customer Service Agent
2 weeks ago
Bellingham, United States Alaska Airlines Full timeAlaska Airlines - JobID: 69B3598CB41746058BB50E3C8E50FB9A [Customer Service Representative] As a Ramp & Customer Service Agent at Alaska Airlines, you'll: Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights); Perform boarding and gate duties; Process and secure guest luggage; Load and...
-
Customer Service Supervisor Leader
5 days ago
Bellingham, Washington, United States PSG Global Solutions Full timeAbout the RoleWe are seeking a skilled Customer Service Supervisor to lead our team in the Bellingham, WA office. This is an excellent opportunity for someone who wants to grow their career in customer-facing leadership roles.
-
Customer Service Leadership Position
15 hours ago
Bellingham, Washington, United States Burlington Stores Full timeJob SummaryThe Retail Front End Supervisor is responsible for supervising all store functions and associates while on duty, maximizing sales results through training and coaching of direct reports, and promoting safety for customers and associates.You will also be responsible for cultivating a diverse culture based on teamwork and collaboration, solving...
-
Customer Service Representative
2 weeks ago
Bellingham, Washington, United States Guitar Center Full timeGuitar Center, a leading musical instrument retailer, seeks an experienced and enthusiastic Customer Service Representative to join our team as a Sales Associate. As a key member of our sales team, you will play a vital role in providing exceptional customer service, driving sales growth, and promoting a positive shopping experience.About the Role:This is a...
-
Appliance Installation Coordinator
5 days ago
Bellingham, Washington, United States Dewaard & Bode Inc Full timeJob OverviewDewaard & Bode Inc, a leading local appliance and mattress retailer, is seeking a full-time Install Dispatcher to join our team. With over 20 years of experience serving Whatcom and Skagit counties, we pride ourselves on providing exceptional customer service.
-
Ramp & Customer Service Agent
4 weeks ago
Bellingham, United States Alaska Airlines Full timeCompany: Horizon Air The Team: Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return,...
-
Customer Service Financial Professional
3 days ago
Bellingham, Washington, United States Industrial Credit Union Full timeAt Industrial Credit Union, we're committed to empowering our members at every stage of their financial journey. As a Member Service Representative - Teller, you'll play a critical role in facilitating transactions and offering solutions to meet their needs.OverviewWe're a pillar in Whatcom County with over 80 years of experience providing affordable...
-
Retail Sales Associate
6 months ago
Bellingham, United States Elements Massage Full timeOverview: If youre looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Retail Sales Associates enjoy the following perks: Pay $17.00 per hour Sales commission/bonus Medical insurance for full time employees A complimentary monthly massage at the studio...
-
Server and Customer Service
2 months ago
Bellingham, United States Pizza Hut Full timeWage: $17.28-$18.00 There are those who believe it's the cheese that makes a great pizza. And others who swear it's the sauce. Some say it's the toppings, or the crust, or the pineapple... But the truth is, great pizza is made by great people. So here's the thing - at Pizza Hut, we like really great pizza, which means we're going to need really...
-
Server and Customer Service
5 months ago
Bellingham, United States Pizza Hut Full timeDescription: There are those who believe it's the cheese that makes a great pizza. And others who swear it's the sauce. Some say it's the toppings, or the crust, or the pineapple... But the truth is, great pizza is made by great people. So here's the thing - at Pizza Hut, we like really great pizza, which means we're going to need really great people. We...
-
Ramp & Customer Service Agent
4 weeks ago
Bellingham, United States Alaska Airlines Full timeCompany: Horizon Air The Team: Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return,...
-
Customer Service Specialist
5 days ago
Bellingham, Washington, United States Industrial Credit Union Full timeUnlock Your Potential in a Dynamic Customer Service RoleThe Industrial Credit Union is seeking a motivated and empathetic individual to fill the position of Part-Time Customer Service Specialist. As a key member of our team, you will have the opportunity to make a real difference in the lives of our members by providing exceptional customer service and...