Account Manager

2 days ago


Arlington, United States CaseGuard Full time

At CaseGuard, Account Managers are key players in building long-lasting relationships with our clients based on both a profound understanding of their business and a personalized treatment of their account. The ideal candidate loves talking to people, proactively solving issues, and enjoys traveling to represent CaseGuard at conferences for industries such as law enforcement and government agencies. You will be crucial in driving our growth and increasing sales productivity.
Responsibilities

  • Write a Personalized Help Guide to Train Clients on their Use Case.
  • Perform one-on-one Training of the Software to new and existing clients on how to use the software (step by step).
  • Conduct online webinars.
  • Accountable for client retention and assists with service level tracking and reporting.
  • Manage a select portfolio of clients, including contract renewals and price increases.
  • Perform extensive research on how to retain and increase sales through client partnerships.
  • Perform standing quarterly business reviews with each client.
  • Drive retention, expansion, and advocacy, positioning yourself as a thought partner throughout your customers' journey.
  • Hold periodic calls with clients to review ongoing projects and customer health and discuss enhancements and new features relevant to them.
  • Continuously analyze your customers' health and solution usage to recommend relevant, value-adding enhancements and to Upsell to an advanced license type.
  • Interact with internal teams to stay up-to-date with new system functionalities and their use cases.
  • Liaise between customers and internal teams.
  • Traveling and representing CaseGuard at conferences across various industries, including law enforcement and government agencies.
Requirements
  • 1 - 3 years of relevant work experience.
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
  • Ability to multitask, organize, and prioritize work.
  • Excellent interpersonal and communication skills, as well as participating in writing blog posts and help materials.
  • Excellent listening, negotiation, and presentation skills.
  • Ability to build and maintain lasting relationships with key clients and build networks within the law enforcement community, healthcare, and the private sector.
  • Analytical and able to see the bigger picture, matching specific solutions to each client's business objectives.
  • Independent, self-motivated, and driven to investigate possible solutions for challenges with no pre-established answer.
  • Organized, with the ability to manage a wide range of customer activities.
  • Knowledge on customer relationship management tools Salesforce and Notion).
Benefits
  • Full-time, permanent position
  • Competitive Salary
  • Medical, Dental, Vision Insurance
  • Vacation & Sick leave
  • Ten paid holidays per year
  • Relaxed work environment
  • Learning environment
About CaseGuard

CaseGuard is a software company that helps law enforcement agencies, federal agencies, hospitals, schools, airports, and others manage all their media redaction needs in one easy-to-use redaction software. CaseGuard Studio is one of a kind. Our team is driven by a passion for great software design, creating great products, and creative processes; CaseGuard implements innovative ideas across multiple services and agencies. We invest in people. We nurture skills consistent with our values and our future strategy. Our passionate pursuit of excellence, the application of our creativity to solve our clients' challenges, our technical expertise, and our collaborative spirit are measures of our success.
  • Accounting Manager

    4 weeks ago


    Arlington, Virginia, United States Jobot Full time

    Job Title: Accounting ManagerThis is a key leadership role within our finance team, responsible for overseeing all accounting functions. The ideal candidate will have experience in the manufacturing sector and possess strong leadership and analytical skills.Key Responsibilities:Financial Reporting: Prepare monthly, quarterly, and annual financial statements,...

  • Accounting Manager

    4 weeks ago


    Arlington, Virginia, United States Innovative Defense Technologies Full time

    Job SummaryInnovative Defense Technologies (IDT) is seeking an experienced Accounting Manager to join our team in Arlington, Virginia. As a key member of our Accounting team, you will be responsible for managing and overseeing Labor Accounting, Payroll, and Accounts Payable processes.Key ResponsibilitiesManage workflow to ensure accurate and timely...


  • Arlington, United States Sileo Full time

    Sileo is seeking a motivated Account Manager Trainee to join our team. This role is perfect for someone looking to jumpstart a career in business, client management, and sales. As an Account Manager Trainee, you’ll work closely with senior managers and business leaders to learn the ins and outs of managing client accounts, building strong business...

  • Accounting Manager

    4 weeks ago


    Arlington, Virginia, United States Cordia Resources by Cherry Bekaert Full time

    Job Summary:Cordia Resources by Cherry Bekaert is seeking a highly skilled Accounting Manager to join our team. As a key member of our corporate accounting team, you will be responsible for ensuring the proper application of ASC 718 Stock Compensation, ASC 470 Debt, ASC 740 Income Taxes, ASC 350 Intangibles - Goodwill & Other, ASC 805 Business Combinations,...

  • Account Manager

    3 weeks ago


    Arlington, United States Swire Pacific Holdings Inc. Full time

    Account Manager Arlington, WA, USA * Bothell, WA, USA * Kenmore, WA, USA * Shoreline, WA, USA * Woodinville, WA, USA Req #18732 Monday, October 28, 2024 Who is Swire Coca-Cola?We are one of the largest bottlers of Coca-Cola and other beverage brands in America. Our 7,900 hardworking and passionate employees produce and distribute more than 50 brands and...


  • Arlington, United States Response Marketing Full time

    We are thriving as a business consulting and sales firm located in Dallas! Our forward-thinking marketing strategies and innovative sales tactics are what attract our reputable clients to us. Now that our clients are expanding, we are looking for entry-level candidates to join our marketing and sales team as an Account Manager Trainee! Our primary goal is to...


  • Arlington, United States Response Marketing Full time

    We are thriving as a business consulting and sales firm located in Dallas! Our forward-thinking marketing strategies and innovative sales tactics are what attract our reputable clients to us. Now that our clients are expanding, we are looking for entry-level candidates to join our marketing and sales team as an Account Manager Trainee! Our primary goal is to...


  • Arlington, United States HIKINEX Full time

    Job DescriptionJob DescriptionThe RoleBased in our Arlington, VA headquarters, the Manager of Fund Accounting is responsible for the Company’s reporting, disclosure and supporting regulatory and governance processes for the Company’s unconsolidated real estate investments. This role will oversee or perform the following tasks and any related analysis,...


  • Arlington, Texas, United States NextGen Security LLC Full time

    Job OverviewNextGen Security LLC is seeking a highly motivated and experienced Account Manager to join our dynamic team. As an Account Manager, you will be responsible for managing existing customer accounts, building and maintaining strong relationships with clients, and ensuring the timely and successful delivery of solutions according to customer needs...

  • Account Manager

    5 days ago


    Arlington, United States CaseGuard Full time

    At CaseGuard, Account Managers are key players in building long-lasting relationships with our clients based on both a profound understanding of their business and a personalized treatment of their account. The ideal candidate loves talking to people, proactively solving issues, and enjoys traveling to represent CaseGuard at conferences for industries such...

  • Property Manager

    1 month ago


    Arlington Heights, Illinois, United States F&F Realty Properties Parent Account Full time

    Job OpportunityWe are seeking a highly motivated and experienced Property Manager to join our team at F&F Realty Properties Parent Account.The ideal candidate will have a minimum of 3 years of related property management experience and a high school diploma or equivalent. They will possess excellent interpersonal communication skills, including the ability...


  • Arlington, United States Response Marketing Services Full time

    We're determined to challenge the status quo and push forward to be better in the future than we are right now. As a member of our team, we embrace a culture of growth, diversity, and possess an entrepreneurial spirit to take our careers to the next level. Our Junior Account Management to upper-level team is encouraged to innovate, be creative, take risks,...


  • Arlington, Virginia, United States Next Gen Security, Inc. Full time

    Job SummaryNextGen Security, LLC is seeking a highly motivated and experienced Account Manager to join our dynamic team. As an Account Manager, you will be responsible for managing existing client relationships, developing long-term partnerships, and presenting solutions based on customer requirements.Key Responsibilities:Manage existing customer accounts...


  • Arlington, Virginia, United States Live Wire Media Relations LLC Full time

    Job Title: Senior Account ManagerLive Wire Media Relations LLC is seeking a highly motivated and experienced Senior Account Manager to join our team. As a key member of our team, you will be responsible for leading multiple accounts, executing large-scale programs, and managing high-profile media and outreach efforts.Key Responsibilities:Manage client...

  • Sales Account Manager

    4 weeks ago


    Arlington, Virginia, United States Adept Fasteners Inc Full time

    Job Title: Sales Account ManagerAt Adept Fasteners Inc, we are seeking a highly skilled Sales Account Manager to join our team. As a Sales Account Manager, you will be responsible for supporting the company in achieving customer acquisition and revenue growth objectives through inside sales activities.Key Responsibilities:Use telemarketing to sell product...


  • Arlington, Virginia, United States Live Wire Media Relations LLC Full time

    Job Title: Senior Account ManagerLive Wire Media Relations LLC is seeking a highly skilled Senior Account Manager to lead our team in executing large-scale PR programs and managing high-profile media and outreach efforts.Key Responsibilities:Manage client expectations and executive interface with clientsProvide strategic counsel to clientsIdentify and...


  • Arlington, United States SourceAmerica Full time

    Description Who We Are ... SourceAmerica is searching for an Account Manager, Account Services GSA/Civilian to join its team, focused on focused on providing account management of AbilityOne assigned NPAs and associated projects. Increase employment opportunities by e...


  • Arlington, United States US Foods Full time

    Seeking a Strategic Account Manager to develop and implement a robust business plan to capture and penetrate market share within the designated division's footprint. Focus on securing new accounts with sales potential greater than $0.5 million annually. Responsible for generating new account revenue in line with organizational targets and quotas. This role...


  • Arlington, Virginia, United States Cordia Resources by Cherry Bekaert Full time

    Job SummaryThe Senior Accounting Manager will be responsible for leading the technical accounting team and ensuring the accurate application of US GAAP in financial reporting. This role will work closely with corporate accounting to diagnose and resolve complex technical accounting issues, maintain technical accounting policies, and ensure compliance...


  • Arlington, Virginia, United States Gartner Full time

    Account Executive Role OverviewGartner, a leading research and advisory company, seeks a skilled Account Executive to join its team. As a key member of our sales organization, you will be responsible for driving growth and revenue expansion through strategic client relationships.Key Responsibilities:Develop and implement effective sales strategies to drive...