Service Dispatch Specialist I
3 days ago
Service DispatchSecuritas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.As a Dispatcher, you will be the main point of contact for customers and technicians, as it pertains to the creation and scheduling of service tickets. You will be required to manage the technician’s schedules, providing them with their assignments throughout the day, working with them to assess urgent tickets that come in, and making adjustments to ETA’s as necessary. Additionally, you will be required to accommodate any work-related request from your supervisor or manager.Some essential functions include:Take incoming customer callsSchedule and coordinate service callsCreate dispatch tickets for service callsDispatch service technicians to their callsDebrief service technicians after completion of each callUpdate the system with the technicians on call and time off schedulesRespond to all email and incoming messages from numerous mailboxesMaintain the dispatch board/schedule.Forecast workload for 2–3 days outContact customers with a “parts pending “status as parts is received for callsParticipate in daily conference calls with DSM’s (District Service Manager), where you will escalate SLA and technician availability concernsPerform on-the-job training as neededProvide technician support regarding ticket information, directions, promised scheduled times, parts needed or any other pertinent informationAcknowledge all new and update existing ticketsMinimum Requirements to include:High School Diploma requiredSome college PreferredMinimum of 1-3 years’ work experience in customer service or a call center environmentAbility to accurately type 40 + words a minuteGood multitasking and prioritization skillsThe ability to follow written and verbal instructionsAbility to perform duties with a high degree of urgency and accuracyGood interpersonal communication and organizational skillsA positive attitude and continuous improvementInterface with customersFunction well within a team environmentMicrosoft Word and Excel skillsFlexible scheduleSecuritas offers comprehensive benefits including:Opportunity for annual merit pay increasesPaid company trainingMedical, Dental, Vision, and Life InsuranceCompany Paid Short Term and Long-Term Disability401K with 60% Match up to 6% of salaryPaid vacation, holiday and sick timeEducational AssistanceExceptional growth opportunitiesWide variety of employee discounts on travel, equipment, and moreWe are a nationwide provider of security solutions, and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.
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Dispatcher
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Gilbert, United States Medical Transportation Management Full timeMTM Transit is Hiring! The Dispatcher works to direct the day-to-day route and trip operations. Assists with organizing and conducting activities to assure safe, cost-effective, on-time operating performance, tracks and reports sign-in and sign-out times, assure routes are timely, and communicate service issues to the appropriate personnel. This work is...
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Paraprofessional Specialist
2 weeks ago
Gilbert, United States Gilbert Unified Schools AZ Full timePosition Type: Support Staff (Classroom)/Paraprofessional Specialist Date Posted: 6/4/2024 Location: Greenfield Junior High Date Available: IMMEDIATELY Closing Date: 01/14/2025 Additional Information: Show/Hide JOB DESCRIPTION BOTTOM RIGHT OF SCREEN Position Length: 9 Month Job Grade: 109 Hourly Rate: $17.36 and up depending on...
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Outlet Sales Specialist
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Gilbert, United States Bob's Discount Furniture Full timeRetail Outlet Experience SpecialistsFull-Time and Part-Time Career OpportunitiesAt Bob's Discount Furniture, we love what we do, we have fun and it shows in our expansive growth! Using a low pressure, honest and consultative approach, our Retail Outlet Experience Specialists exceed customer expectations by offering beautiful home furnishing solutions at...
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Paraprofessional Specialist
6 months ago
Gilbert, United States Gilbert Unified Schools AZ Full timePosition Length: 9 Month Job Grade: 109 Hourly Rate: $17.36 and up depending on experience Hours Per Day: 7 Specialist, Paraprofessional, Healthcare, Education
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Patient Service Specialist
3 weeks ago
Gilbert, United States Select Medical Full timeAs well. Gilbert, Arizona Location: 2940 E Banner Gateway Dr., Suite 425 Gilbert, AZ 85234 Position Type: Full Time. Schedule: Monday-Friday. Compensation: Starting at $16.00 - More based on experience When patients enter our outpatient physical ther Patient, Specialist, Service, Healthcare
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Customer Service Representative
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Gilbert, United States CRH Full timeCRH - Superlite [Customer Service Representative] As a Customer Service Rep at CRH, you'll: Assist customer with product questions, ordering, order tracking, complaints and problems; Enter orders into system for billing and delivery; Prepare quotes and coordinate mailings of literature and samples; Coordinate delivery schedules with dispatch; Build displays...
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HVAC Service Technician
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Gilbert, Arizona, United States Plumbing & Ac Medic Full timeJob OverviewWe are seeking a skilled HVAC Service Technician to join our team at Plumbing & Ac Medic. As a key member of our home service team, you will be responsible for diagnosing and repairing heating and cooling systems, providing exceptional customer service, and ensuring peak performance for our customers' homes.Key Responsibilities:Diagnose and...
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Patient Service Specialist
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Gilbert, United States Banner Physical Therapy Full timeOverview:Patient Service SpeicalistRehab Aide Responsibilities as wellGilbert, ArizonaLocation: 2940 E Banner Gateway Dr., Suite 425 Gilbert, AZ 85234Position Type: Full TimeSchedule: Monday-FridayCompensation: Starting at $16.00 - More based on experienceWhen patients enter our outpatient physical therapy center, we want them to have an exceptional...
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Technical Services Specialist
4 weeks ago
Gilbert, Arizona, United States Workforce Solutions Virens Global Full timeAbout the JobWorkforce Solutions Virens Global is seeking a skilled Field Services Engineer to join their team. The ideal candidate will have a strong background in servicing medical imaging equipment, including General X-Ray machines such as Rad Rooms, Portables, and C-Arms.Key ResponsibilitiesPerform routine maintenance and repairs on intermediate imaging...
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Patient Services Specialist
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Gilbert, United States OrthoArizona Full timePatient Service Specialist - Advanced ImagingAbout OrthoArizona: At OrthoArizona, our mission is to provide exceptional quality and compassionate musculoskeletal care to our community. Founded in 1994, OrthoArizona has become the premier orthopedic group across the valley. Since that time, we have grown to have over 30 locations and over 75 orthopedic...
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Patient Enrollment Specialist
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Gilbert, United States Jewish Family & Children's Service Full time $19 - $20Patient Enrollment Specialist: The Patient Enrollment Specialist identifies eligibility and assists patients in enrolling in all funding programs for which they are eligible. Ensures that patients are assigned to the correct funding sources based on income and insurance eligibility.Duties include:Meets with patients & their families to obtain information...
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Bilingual Customer Service Specialist
1 month ago
Gilbert, United States The Sherwin-Williams Company Full timeCustomer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...
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Service Coordinator
4 months ago
Gilbert, United States Securitas Electronic Security Inc Full timeSecuritas Technology is a leading, global provider of integrated security and facility solutions that contain best-in-class products and award-winning services for an organization's unique needs. Securitas Technology include product and service outsourcing that integrate cross-disciplinary functions into comprehensive technology-centered customer solutions...
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Medical Services Authorization Specialist
1 month ago
Gilbert, Arizona, United States Optima Medical Full timeAbout Optima MedicalOptima Medical is a leading medical group in Arizona, providing personalized healthcare services to over 120,000 patients statewide. Our mission is to improve the quality of life in Arizona by preventing the nation's top leading causes of death. We offer a range of services, including cardiovascular health, behavioral health, allergy...
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RF Tech I
2 months ago
Gilbert, United States Pacific Network Solutions Full time $20 - $22Who We Are: Located in Gilbert, AZ, we are a premier general contractor focused on telecommunications and infrastructure projects. Our services encompass everything from underground horizontal drilling to civil construction and cell tower building, as well as fiber optic upgrades. We are dedicated to building strong, enduring relationships with our clients...
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Bilingual Customer Service Specialist
1 month ago
Gilbert, United States Sherwin-Williams Full timeCustomer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...
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Software Engineer I
1 month ago
Gilbert, Arizona, United States Phoenix Logistics Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Software Engineer I to join our team at Phoenix Defense. As a key member of our software development team, you will be responsible for designing, coding, and testing software to meet project requirements.Key ResponsibilitiesWork collaboratively with a small team of software professionals in...
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Paraprofessional Specialist
3 months ago
Gilbert, United States Gilbert Unified Schools AZ Full timePosition Type: Support Staff (Classroom)/Paraprofessional Specialist Date Posted: 8/19/2024 Location: Patterson Elementary Date Available: IMMEDIATE OPENING Closing Date: 09/20/2024 Additional Information: Show/Hide JOB DESCRIPTION BOTTOM RIGHT OF SCREEN This posting is for a 6 hour position. Paraprofessional Specialist - Life...
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Customer Specialist
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Gilbert, United States Trane Technologies, plc Full timeAt Trane Technologies. TM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to l Customer Specialist, Account Manager, Specialist, Customer Service, Sales, Retail, Technology
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Paraprofessional Specialist
2 months ago
Gilbert, United States Gilbert Unified Schools AZ Full timePosition Type: Support Staff (Classroom)/Paraprofessional Specialist Date Posted: 10/10/2024 Location: Highland High Date Available: Immediate Closing Date: 11/11/2024 Additional Information: Show/Hide JOB DESCRIPTION BOTTOM RIGHT OF SCREEN Position Length: 9 Month Job Grade: 109 Hourly Rate: $17.36 and up depending on experience Hours Per...