Service Manager

1 week ago


Irwin, United States Washington Chevy Full time

Riverview Chevrolet, Gmc is currently looking for a Experienced Service Manager to join our team

Job Summary: Service Manager is responsible for overseeing the entire service department, ensuring it is profitable and running smoothly. Their responsibilities include staffing, customer retention, cost controls and achievement of objectives.

Benefits:

  • Competitive Pay
  • Health Insurance
  • Life Insurance
  • PTO
  • Vision
  • Dental
  • 401(K)
  • Paid Training
  • Growth Opportunities
  • Company vehicle
Service Manager Responsibilities:
  • Ensure customers receive prompt, courteous, and effective service
  • Serve as a liaison between technicians, Service Writers and customers
  • Take ownership of customers' experience by carrying out additional assignments, enabling the dealership to leave an positive impression with the customer
  • Manage and hire technicians and service advisors
  • Prioritize required services
  • Excellent Communication and Interpersonal skills with the ability to build rapport and maintain positive relationships with Employees and Customers
  • Exceptional problem solving and decision making abilities with a Customer centric approach to resolving Service related challenges
  • Detail Oriented
Service Manager Requirements:
  • Technical automotive knowledge
  • Demonstrated ability to manage others
  • Organized and friendly personality
  • Dealership experience preferred
  • Communications Skills
  • Leadership skills
  • Experience in Implementing Service Improvement Initiatives and managing Quality Standards.

Riverview Chevrolet, Gmc is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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